Tado Smart AC Control Constantly connecting and disconnecting from WiFi.

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The_Goose
The_Goose ✭
in General Questions & Topics

Hi, I have a Tado Smart AC Control that shows E04 on the display. It is constantly connecting to my WiFi network for 0s, and disconnecting, only to reconnect again and repeat the process. This is ridiculous behaviour. The reason it can't connect to the Tado servers, and why it's showing E04 is because there is no internet connection. During this time period, the device should stay connected to the WiFi network as it still allows for local control via HomeKit, which allows automations to continue. It is my main use case. How can I make my Tado device stay connected to the WiFi network even with no internet connection?

Best Answer

  • Emcee
    Emcee | Admin
    Answer ✓
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    Hello The_Goose,

    Thank you for your contribution to the tado° community forum.

    Smart AC Control only works with internet-connected WiFi.
    I understand your frustration regarding connecting to HomeKit, but unfortunately our device is not built to function that way.

    I've included an article below on how to resolve the E04 issue. Though I am confident you already are aware of the information included therein, perhaps it will be helpful to others on the forum.

    https://support.tado.com/en/articles/3387297-my-smart-ac-control-shows-an-e04-error-how-can-i-fix-this

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