-
I’m unplugging and going to use Hive
After two different heating engineers coming round to set up my Tado system, I’m pulling it out and going to Hive instead. Our phones communicate with the thermostat, but that’s where it stops. Tried resetting and it’s just a waste of time and money.
-
Ability to use AC thermostat as a sensor to radiator valves
I have an AC thermostat and a radiator with tadoº valve in the same room. Cant' understand why can't we use the AC thermostat as a sensor for the heating radiator. Should not have to buy an extra sensor for the room temperature. The AC thermostat already does that.
-
Have 2 combi boilers both with wired stats. Do I just add the 2nd wired stat as device in app?
Have installed a wired stat from combi boiler and rad stats on the ground floor. Have I made a mistake in buying a second starter kit as I assume if I add the stat as a device I wouldn't need the bridge. Do I pair the rad stats to the wired stat. I'm getting confused? Help
-
Wired tado thermostat not controlling boiler
Hello. I have an ariston one 30 combi boiler. I have installed the wired thermostat and bridge and all is connected on the app. When I connect the thermostat via the + and - terminals the boiler still can only be controlled by the on/off timer next to the boiler. Hot water works as normal when the taps turn on. When I…
-
Turning one TRV off when you have multiple TRV in one room set up
Hi, I'm trying to turn one TRV off in a room where we have multiple TRVs set up under one room (zone). But I can't seem to just turn off without turning them all off. Is there any way you can do this without unpairing, its only for a short period whilst the Christmas tree is is near that radiator. Thanks
-
Time for Matter
Being able to interconnect with other devices, sometimes produced by multiple vendors in a smart house matters(pun intended), especially when the internet goes down. A smart home is a sum of all its smart devices. Currently tado is one of the multiple weakest links at least in my home. For tado to “matter” in our future…
-
Oil Boiler with OT
I am currently waiting for a quote to install new oil boiler ( no gas available here) has anyone had experience of EOGB Sapphire modulating boiler with OT with Tado control? I currently have Tado controlling my existing non modulating boiler. Thanks
-
I have hot water but my heating system (radiators) doesn't come on
I have hot water but my heating system doesn't come on even when I press boost heating! Also I hv both the heating and water lights on on the wireless receiver. Can somebody advise pls?
-
2 function Programs
Hello Regarding the application, I would come up with a suggestion that could come to the aid of tado thermostat users who use control panels for actuators, for the boiler but also for the mixing groups. I propose to introduce two settings in the application regarding the use of thermostats: 1. for radiators - this should…
-
Pump remains intermitantly on
Hello all. I've installed a new tado system (TRVs in every room, self-installed wiring on a GlowWorm Ultracom2 cxi combi boiler). While the radiators are warming up (and cooling down) according to the schedule; I can hear the pump on the boiler working away - water moving through the system) even when the radiators aren't…
-
Air Quality Index disappeared
The Air quality index is no longer available on the Tado app (both on my Android phone and Windows). Has it been removed or discontinued?
-
My Internet is down with no engineer Mcoming for 5 days. Can I connect Tado to a hotspot on my phone
Connect Tado to a phone hotspot?
-
Schedule not always starting heating but manual request works
So a bit of background first. System has been in for just over a year. It has been mostly reliable after using a powerline adaptor to reposition the bridge. I have 9 zones with smart rad valves. Two zones have more than one rad valve so use a wireless temp sensor in those areas to call for heat. No settings have changed…
-
Création compte
Il m’est impossible de créer un compte sur l’application, lorsque que je sélectionne créer compte, j’ai une page blanche, avez vous une idée
-
Wireless receiver
Hi, had tado 3 months. The room keeps being offline which switches the heating on. I am getting woke up at 3 in the morning with the heating on. The problem is the WR keeps losing connection with the bridge it seems. I have good fibre broadband so that isn't an issue. The WR is only 13 metres away from the bridge. The…
-
Add dates and times when not home
It’d be great to have an option to add future dates and times when you know you’ll be leaving home in the morning, so that the system doesn’t start heating full on. Since that’s not the same everyday, it’s hard to get this into a standard schedule.
-
Away until
When I say I'm going away, it would be helpful if it let me say until... Eg I'm away - but I'll be back 2pm on Tuesday 7th. It might pop up or email me 24 hours before and let me change that prediction I would then return home to a warm home with maximum energy reduction - not one that started heating when I got within a…
-
Thermostat not updating
Hi. For the past few months I’ve been having an issue with the thermostat not updating. My heating is set to come on each morning at 7:30am and set to 20 degrees. Most days this works fine. Every so often I notice the heating hasn’t come on and upon checking the app it says it has and it’s set to 20 degrees. The issue is…
-
Hot tap problem
I have only a hot water cylinder in my kitchen, no gas in the property when I turn the hot water on in my kitchen sink. It takes roughly 30 seconds before the water comes out. The bathroom is fine
-
Is the Tado App down?
Just installed the wired smart thermostat, I’ve downloaded the app but when I click to create an account it just stays as a white screen, I can’t set up an account - is the app down?
-
Multi zone novice
Hi My electrician is really struggling how to work out the tado installation at my house. I have rads upstairs controlled by wired smart thermostat and manifold downstairs heating 4 underfloor heating zones. I also have hot water control. Heat source is new worcester bosch greenstar and unvented cylinder for the water.…
-
How many devices does Tado support?
Tado appears to support up to 25 devices: However, I currently have 29 devices in my Tado system, all of which are connected and appear to be functioning correctly in my Tado app. However, I have not yet been able to complete my setup. I have two underfloor heating circuits and a radiator circuit. Currently, Tado is…
-
Not all thermostats start boiler
We have TADO system is based on Valliant Combi boiler, Wireless Receiver, Internet bridge, one wireless thermostat and 12 TADO smart thermostats and 3 basic model TADO thermostats in 14 rooms. All are connected, no errors, display when changed from the app. There are no separate zone controls. The problem is that 5 rooms…
-
Batteries stuck in the valve
Is anyone else having issues with batteries getting stuck inside the valves? Like the slots are slightly too small for them? I’m having the issue across 3-4 of my valves and have tried 3 different brands of AA batteries. Each time I have to lever them out with a screwdriver, damaging the (rechargeable) batteries.
-
what additional products to i need to add to my dual zone home
hello forum, i was recently sent a Tado Wireless V3 starter kit by UVO energy but i think i need some additional equipment so that i can get everything installed. The existing set up in my house (9 year old new build) is 2 zones (upstairs and downstairs). both zones have hard wired Myson thermostats which allow for…
-
Boiler not turning off
We have a problem with our boiler. It seems to have lost connection to the tado system. Tado is not calling for hear but the boiler will not stop heating the radiators. The house got up to 26 degrees yesterday before we worked out how to turn it off. It wasn't heating the hot water tank though.
-
Water whooshing sound
Hi, we’ve had a new boiler and new Tado valves fitted. In some radiators, especially those if it’s just that you me radiator on, the water can be heard whooshing into the radiator. The pump has already been turned down to 70% and can’t be adjusted lower apparently (Ideal Vogue). Can anyone advise how to prevent the…
-
Tado Balance with an electric boiler
Hi, I would like the functionality of using the cost forecast of Octopus Agile for overheating my apartment prior to a high cost period. These seems to be the functionality of Tado Balance for heat pumps. However, I have an electric boiler. Would the Tado Balance service work with an electric boiler instead of a heat pump…
-
Recommended Powerline Adapter
Hi, I am trying to improve the connection between my Wireless Receiver and my Internet Bridge as the connection seems to be being lost periodically. I have been advised to try connecting the Bridge to a Powerline Adapter to extend the range. Can anyone recommend one they have used to do this successfully in a three-storey…
-
Vaillant Ecotec Plus (VC 25CS/1-5) via ebus - Heating works but Hot Water does not
Hello Tado Community, I had to replace my boiler and my new one Vaillant Ecotec (VC 25CS/1-5) got connected via ebus properly - heating works as it should (although I will need to find a way to limit max flow temperature for better efficiency but that's a detail). The issue is with Hot Water as boiler seems not to care…