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Do I need the starter kit?
If I buy the Internet Bridge and the Wired Thermostat Addon, is this the same as the Starter Kit? Or will it prevent me from setting it up?
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Which tado bits are required
I was using tado for about 5 years in a previous home, and will be buying the tado kit for my next property. My previous property was a single-floor apartment with combi boiler, I installed the following tado bits: smart internet bridge, smart thermostat in hallway (wired to a combi boiler which was in the kitchen), smart…
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Is it just me, or is the graphing broken?
Both online, and via the Android app, the option to display a graph of temp/humidity under the 'heating' icon now seems messed up. it no longer shows the rough times across the top etc. It appears all that is compressed into RH side... this is from the web but my phone is just the same.. sigh. I suspect this is since last…
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Identifying a TRV - can anyone help
Unfortunately there is no manufactures name on the TRVs on my radiators. I have done an image search on Google but results are inconclusive. Anyone help? I attach some pictures. Thanks for any help.
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Boiler not firing up with OpenTherm
Hi, I have an Ideal Vogue Max Combi 32 boiler. My Tado System is made up of 7 TRV and everything was working fine until I swapped the wireless extension kit for the EU model so that I could use OpenTherm. I believe the wiring is correct, the + and - on the wireless receiver are connected to the OpenTherm terminals on the…
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Why does Thermostat mode on Smart AC Control not work?
All I want the Smart AC Control to do is manage temperatures within a comfortable range. If it's above the acceptable limit, the AC unit should run in Cool mode until it brings the temperature down. If it's below the acceptable limit, the AC unit should run in Heating mode until it brings the temperature up. Schedule…
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When did the Auto-Assist price increase?
Do you know when the Auto-Assist price increased from 2,99 to 3,99 euros? Thanks in advance!
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Tado V3 thermostat has connection issues after changing batteries.
Dear, After changing the batteries of my Tado thermostat (wall model) I experienced some connecting issues. When mounting the cover of the thermostat everything worked fine. but 30 minutes later the connection was lost. What I did next was again opening the cover and close the cover --> and the Tado was connected again.…
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Thermostat issues
I’ve recently changed the batteries on one of my thermostats as it went offline due to them running out. Worked for 2 days and I have just received another email saying batteries low in the evening and then overnight the thermostat is offline again. Any ideas? The batteries are brand new and another thermostat was changed…
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V3+ installation with district heating
Hi all Just got myself a v3+ stater kit to replace my fixed honeywell thermostat and Honeywell programmer. Before I replace the programmer, I noticed a couple extra wires in the existing connections so wanted to ask if I can just go ahead and reconnect the existing wires directly into the same connection on the tado…
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My V3+ setup is not properly supporting zones
Hi all, I have a very simple installation. There are 3 heating zones. My components: 1) V3+ Wireless Smart Thermostat [incl. Programmer with Hot Water Control] for Zone 1 & Water 2) Add-on Wired Thermostat for Zone 2 3) Add-on Wired Thermostat for Zone 3 My problem: The TADO Programmer always turns on the valve for Zone 1…
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New Tado thermostat and Prime TRVs - radiators not on
Hi. We've just had a Tado smart thermostat installed and, at the same time, changed all the radiator TRVs to Prime TRVs (manually operated). If the Tado thermostat reaches temperature but eg one or two rooms are below the temperature being called for by the TRV i.e. a rad is set to '5' on the TRV, does the Tado 'win' and…
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Buderus logamax plus gb072 (RC310)
Good day, I want to buy a Tado smart thermostat. I have a gas condensing boiler at home, brand Buderus logamax plus gb072-24k. I already bought one thermostat of another brand, which unfortunately could only On/Off, and I need it to communicate with the boiler also based on changes in the temperature of the circulating…
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Turned one radiator on, another radiator turned on as well
Hi, Please can you help. I have a wired Tado thermostat. The radiator which is in the living room where the thermostat is situated doesn’t have a Tado valve (I thought I read that there shouldn’t be a Tado valve on the radiator where the thermostat is located, but I could be wrong). Anyway, when I turned the bedroom Tado…
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Why is away mode not overriding manual settings?
As mentioned above - if im the last user exiting home, away mode should not only turn off the scheduled temperatures, but also override the manual settings. For example my schedule stopped at 23, but i changed it manually 'till 23.30. At midnight I've leave with away mode turned on. It didn't affect the manual override.…
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Modulating controls Compatibility - Glow Worm Ultimate 24h
I have a Glow-Worm 24h System boiler (Y-Plan, Monozoned). I use my Tado via the original extension kit which has the Low Voltage Contacts for use with eBUS, however its currently wired up using old-school relay mode to control both the HW and the CH. From what I can tell in order to use the modulating controls via eBUS and…
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Home temperature reading and actual temperature
Can anyone help. My Tado thermostat is set to heat at 24C. The temperature at the radiator is 19.1. The room temperature measured by a digital thermometer is 18.3 . Temperature offset is -0.8. Despite being set at 24C the room temperature will not go above 18.7
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Smart AC Control to turn off AC unit when desired temperature is reached
Could it be possible to add a feature to the Smart AC Control that would allow for AC unit to turn off automatically when the desired temperature is reached, and then, when the Smart AC control detects that the temperature has raised 0.5-1 degrees over, to turn on the AC unit again? At the present moment, using the Smart…
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Why does my central heating not start?
Hi. My boiler was already using Tado system when I moved into our new house, but it looks like the boiler doesn't get commands from Tado. Whatever settings I do, they don't change anything on the boiler. Thank you
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Low heat demand not heating radiators
I have Tado operating in modulating mode on my WB boiler. If a room calls for low heat demand (1 wave) often the boiler will fire and pump at a low heat but no actual heat will get to radiator. This doesn't happen with 2 or 3 waves, just 1. Often the boiler will fire and pump for hours and achieve no heating of the room.…
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More compatible heat pumps
At…
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Received an email that the batteries in one of Smart Radiator Thermostats are low
Hi, Every other day I receive an email from Tado that the batteries in one of my Smart Radiator Thermostats are low. However, when I check that TRV in Tado app, it shows that its battery is Good and is full green. Why do I receive those emails if the batter condition is still good?
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Can Tado replace a wireless Danfoss Icon (water based underfloor heating) system?
Hi, I’d like to replace two Danfoss Icon Thermostats I have with Tado, I have a water based underfloor heating system from Danfoss, two zones, and two wireless Danfoss Icon Thermostats. The Danfoss module controlling the heating system is connected to the Icon sender module via Ethernet / RJ45 cable, which is what I’m…
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PID regelaar voor de sturing van de thermostaat knoppen
Vanuit de klanten service kreeg ik de vraag of ik mijn vraag hier wilde stellen. Graag zou ik zelf de PID-regeling van de thermostaat knoppen zelf kunnen instellen. Dit omdat niet alle knoppen bij mij een radiator bedienen.
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TADO - hot water not hot enough
Hi All, I hope you will be able to help me with this. I have installed the tado system (bridge, receiver, thermostat, valves). The heating is working ok and there is a hot water but the problem is the water is not hot enough. I am heating the water 2 x per day 30 min as I have cylinder storage. Before I was using the…
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One Tado valve
Hi folks, I tried to turn my heating on last evening with just one Tado valve turned on, the rest off, basically to keep my granddaughters bedroom warm. I noticed during the evening they the room was cooling. Strange I thought as the app showed it on, temperature set to 23 (but showing 20 and reducing) radiator wouldn’t…
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Vaillant ecotec plus 837 & Honeywell cm927
Hi Hope someone can help. I have a vaillant ecotec plus 837 with a Honeywell cm927 wireless thermostat. I want to replace the cm927 with Tado wireless thermostat. According to tech support that's possible and fairly easy to do, would anyone be able to give me rough instructions before I purchase the kit or is it best to…
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New idea: respond to valid user suggestions?
Hey tado development team, being an owner of a software agency myself, it's a huge red flag to me when I see rather trivial user requests and improvements just sitting there for five years (!!!) without an official response. Some guy named "Frank" answered who seemed like a tado rep, but his account is deleted now.…
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Problema cu termostatul Tado
Bună.Am o problema cu termostatul indica o temperatura de 32 de grade în casa și înăuntru sunt decât 15 grade și nu pornește centrala ,nu da comanda la centrala sa pornească căldură. Va rog sa ma ajutați.Multumesc
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Adaptor for Faringdon TRV
Any ideas/insight on an adaptor for the Faringdon TRV (UK)? I was thinking that the Orkli adaptor might fit, but a retailer in the UK suggested not, and couldn't offer an alternative? TIA, James.