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What A Hopeless System
Time to call it out. Tado is a pile of crap. The system is wholly unreliable and the company support is non-existent. Does anybody here think the company stands behind their product. It is 100% rubbish, if not worse.
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Remeha iSense not compatible with Tado? (2024)
Hi! I have just ordered a whole Tado Kit and installed it. Old setup: - boiler = Remeha Calenta - Thermostat = Remeha iSense (Wired) I have replaced the thermostat with a wired Tado smart thermostat (connected 2 cables to + and - following instructions). Now things aren't working. If I request a high temperature, the…
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Current of Internet bridge connector
Hi all, I recently discovered that the adapter which comes with the internet bridge connector is AC/DC. I connected the usb directly with a cable extension (AC current) without using the Tado adapter. Does anyone know if the bridge connector uses AC or DC? If it is DC, I need to use the Tado adapter for DC conversion right?
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Tado TRV spanner icon after replacing batteries, will not calibrate
Hi, After replacing the batteries in one of my TRV's, a spanner icon appeared on the TRV and it will not calibrate? It's always stuck in the open position allowing hot water into the radiator regardless of room temperature. The app just says Error for this particular TRV with no error code. I've tried replacing the…
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Tado to start replying back
My idea is for Tado to start replying back to the community. I am seeing posts from YEARS ago ignored. It's time for this idea to be the top one in the company and Tado to listen to it's loyal customer base.
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Warn about two day instruction wait time with compatibility check
I've just had to change my boiler, and I followed all the Tado advice about asking for a compatibility check. I thought all was good. The boiler installer engineer was here getting towards completion. I went to the Tado app to change the boiler. Found the boiler… and it said something like "Please wait for up to 2 days for…
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Frost mode and not heating
Hi, I am useless when it comes to this sort of thing but bough this hoping it would help me heat different parts of my house separately. I had a friend install this yesterday, (starter kit and additional therm in one bedroom). Everything is wired in, set up and recognised on the app but it doesn't seem to get to tem or…
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Valve moving when out of heating season
It's usual that the long pressed valve needles are stuck. If the valves move them on a setupable time period (daily, weekly, etc) this should be avoidable.
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Outside Air Quality & Pollen Count/Forecast
Time of the year again coming up to the hay-fever season. I've only just noticed that I have lost the outside Air quality and pollen forecast in the app and website. This was extremely useful over the sumer periods. Not needed so much over winter. Considering the monthly fees are going up, why was this removed?
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Better collaboration with Air Source heating system
I have an air source heating system in my home and the projected forecast costs are not reflected well at all with the app. I input my energy usage each month and never get anywhere close accurate costing suggestions. The data input screens are clearly for gas/oil systems, and not designed for Air Source systems. Our Tado°…
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Manually switching off individual rooms
Sometimes it is easy to switch off one room, for example the one that is still cold in the morning but is heated by the sun while nobody is there. The only way to do this is to turn the temperature down, or first switch off all the rooms and then switch some of them back on.
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Consumption by Room missing from app
Apologies if I've missed something but I've searched support and this forum and can't find an answer. The Consumption by Room section under Energy IQ seems to have disappeared completely from my app. I don't mean the data is missing; all my devices are collecting data fine. Has this been officially removed? I've been using…
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Multiple Users
Good Morning everyone, I've just got a new Tado thermostat with the Extension kit. All working till now except for a small inconvenience with the Tado app. Here is the problem: if I have the app opened on my phone and my wife opens it on her phone, I get logged out or the other way around. We are using different user…
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Anyone setup a tado wireless v3 on a worchester 28 cdi conpact?
Hi, Just got the starter kit v3 and just found out there isn’t any instructions on the Worcester 28cdi compact, has anyone installed a tado on these boilers before? I’ve asked for instructions but seems like I won’t be getting any till Wednesday or Thursday
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How to install? Ideal Logic+ 30, Ideal PRT3 and tado V3+
Hello! I just ordered my first tado V3+ starter kit and two smart thermostats and plan to replace an existing system. The current system is an Ideal Logic+ Combi 30 with a wireless Ideal PRT3 RF programmable thermostat. I've looked at several installation videos on YouTube but can't seem to understand how the tado will…
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Set a Minimum Central Heating Flow Temperature (OpenTherm)
Hi, The main purpose of this post is to try and gain an understanding of whether setting a minimum central heating flow temperature is a feature that other users of this forum would value and like to be developed by Tado as part of their algorithms. Are there any other users out there that have abandoned using the…
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Temporary extend current schedule
Time to time I get into the situation when I know I will work a bit longer in my work room. Currently I can do two things to extend the heating, 1) wait until the switch and then set to the same temperature as before with a (optional) time limit 2) set the temperature +/-0.5C before the schedule switching off with…
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Self installation
We have chosen to have our Tado wireless thermostat installed professionally. The pro told us Tado as a product is fab but he says it should not be classed as self installation because once you take off the boiler cover you have broken safety regulations and would need it to be assessed by a professional afterwards.
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Tado bridge losing connectivity
Hi. Hi. We changed our broadband service provider (and therefore router) within the last 6 months. Previous to this we had no issues with our tado bridge losing cloud connectivity. On two occasions since the change all of our smart radiator valves have lost connectivity on the app. When I checked the tado bridge which is…
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Apple Homekit Apple Homekit is no longer to connect to the Smart Thermostat.
Recently my Apple Homekit is no longer to connect to the Smart Thermostat. There or no issue connecting to the Smart AC Control. If I cycle the power of the internet bridge, the homekit is able to connect for like 20-24 hours. When the Apple Homekit is not able to connect to the Smart Thermostat, the Tado IOS application…
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Unable to open Smart Radiator Thermostat
What seems like something of a stupid question. I've been given a used Quattro pack of Smart Radiator Thermostats, and three were easy to set up, but I can't get the fourth unit open to install batteries. The original owner is "shrug, I don't know, they've been back in the box for a while". Is there anything obvious I'm…
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Room stat setting
All my rads have smart trvs. What temp should I set the room temp to?
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Tado TRV Brass Colours
I hope someone can help. We are doing a big renovation and will have polished brass radiator valve housings. We’re happy to replace the tops with our existing Tados but that little silver thread that connects it to the body of the TRV is so annoying. Anyone had any luck replacing these with brass ones? Or any other smart…
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Heating won't turn off even when all room are above their target temperature
I am having trouble with my Tado system. The heating will not turn off even though all room that are controlled by trvs and thermostats are above their target twmoretue. Even if I turn all rooms off the hearing does not turn off. The rooms that have trvs anf are above the target twmoretue don't heat up its only the…
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Hot water disappeared form app and can’t override.
Hi. I have had many problems with the system in the year I have had it but I wondered if anyone could help with this one as it is quite urgent. I have no hot water and no way of switching it on. The app has lost its hot water button and the box won’t allow me to manually override. I have contacted TADO and await a…
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Improve Care&Protect boiler fault detection
The problem i encounter is easy to explain. If for example my TADO is programmed to turn my boiler on (be it automatically or manually), and for whatever reason the boiler is either Off or the mains is down, TADO doesn’t inform that the boiler isn’t on. In this second report I have sent, the boiler was resetting itself due…
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Tado FAILS to connect YET AGAIN
I’m getting so sick of Tado randomly loosing its connection to the internet or other Tado devices. It works fine for a while then randomly stops working. It’s not good enough Tado.
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Is anyone else experiencing long periods where the Wireless Receiver disconnects from the Bridge?
All my TRVs are connected to the Internet Bridge and I can see them in HomeKit but the Wireless Receiver refuses to connect leaving everything off line. I’ve restarted everything, checked the Internet connection but still no joy. I’m wondering if this is a Tado server issue?
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Tado feature request: 8-10 degree C mode support
Hi, I have 2 Tado AC controllers. I have been pretty happy with the one in our house, and purchased a 2nd one last week for our summer cottage. We recently installed a new Panasonic AC-model in the cottage, and during the winter, the AC is set to 8 degrees C to keep the house dry and frost free. I assumed that Tado would…
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No access to tado app or via web browser - 31st March 2024... Anyone else?
I seem to be unable to access Tado dashboard. Anyone else having issues? When trying to open the Tado app, I am only getting a black screen with a spinning circle at the bottom. Here's what I've tried; Accessing via a web browser: Chrome and Microsoft Edge - and in Incognito mode on both. Accessing via work PC. Accessing…