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Boiler does not switch on
Just installed my new Tado wireless plus receiver. (No other devices) select temperature on APP or wireless thermostat, LED for heat comes on, CHNO becomes live but boiler does not fire. It is a Baxi Combi which works for running hot water so boiler ok. Was working fine with wired thermostat this morning and wiring looks…
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Coping with multiple zones
My newly built home has three zones downstairs for the underfloor heating. These have been easily set up with Tado wired thermostats and all’s well. Upstairs there are the bedroom radiators on one zone valve, one for the bathroom towel rails and a valve for the hot water. The bedroom thermostat (a Honeywell T3R) is…
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Thick house walls Bridge not connecting
Hi I have 4 TRVs and my bridge is connected to the internet. The property has very thick stone walls and only 2 of the TRVs are able to connect to the bridge. Is there a solution for this? Thanks
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Can Tado work without a Thermostat as Boiler Controller
I have a biomass boiler which heats water in a buffer tank, which is used to supply both the central heating ( a mix of radiators and underfloor heating) and to heat the domestic hot water tank. The boiler has its own control system, which turns the boiler on and off based on the temperature sensor attached to the buffer…
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Controllers
Hi all does know why my wireless controller says connected but my bridge is constantly saying pairing ?
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Alexa Country Skills for more countries
Many of use use Alexa to have content from home countries even when living abroad. I for example use my Indian account with Alexa. Unfortunately the Tado skill has not been enabled in Alexa India and therefore I can't integrate my Tado devices to work with Alexa which is a shame.
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Please can someone help!!
Hi We had a new boiler installed in our house in the summer. We also had a new Tado system installed, with 8 TRVs, 1 smart thermostat (boiler room) and 1 temperature sensor (downstairs). I am really confused about it and the installers did not explain it properly. Historically, there were two zones in the house, downstairs…
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Open Term vs Relay Connection to Boiler
Hello I am considering purchasing a Tado "Starter Kit – Wireless Smart Thermostat V3+" and lots of "Smart Radiator Thermostat V3+s". My boiler is a "Remeha Avanta 30s", S-Plan with an external Megaflow hot water tank. Before I purchase I have 3 questions I hope someone can answer: 1) Does the Wireless receiver in the…
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Tado keeps turning on/off the boiler all the time
I have a temperature sensor with smart thermostat and 3 other smart thermostats in 3 different rooms. At night I leave 2 of them around 18 degrees and one at 20 degree. My bill last 10days been around £200, what I see is different tado thermostats and sensor turning the boiler on even for 0.1 degree difference in set…
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Geo location and away/ holiday mode
I'm being told different things. I'm looking to purchase tado thermostat buy I'm keen to know the following Geo location Holiday mode If I turn geolocation on, I understand I can set up to be aware I'm x metres, x miles from my house but does it turn off the heating and / or water completely In the summer ( water only) and…
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Faulty radiator valve - help required
Hi guys, My system has been operating fine for nearly a year, but now one of the SRV's keeps indicating battery replacement required, only hours after new batteries have been fitted. I thought maybe the mechanical valve was sticking and causing problems, so I swapped the SRV head with one from another room, but the fault…
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Setting Smart Valves to no zone controller
Hi there, So in my system I have a tado wired smart stat in living room that controls all 3 zones on the ufh downstairs but will also heat rads too if on. I've fitted 5 smart valves upstairs that currently have the living room stat set as their zone controller. So whenever a rad needs heat obviously the ufh will come on.…
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Smart Meter
is there or will there be a method for Tado to automatically pick up smart meter data and/or data from utility supplier. I don't want to enter my smart meter readings all the time or tarrifs per Kwh. My tarrif is base on wholesale prices and changes everyday.
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Install query
Hi, just tried installing the Tado wireless thermostat starter kit. The reason for this is that my Salus RT300 Series thermostat and radio receiver no longer are communicating. As per instruction I removed the wiring from my Drayton lifestyle lp3 controller, then labelled the wires in. However the next instruction advised…
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Receiver substitution
Hello! I am trying to install the Tado wireless receiver in my boiler, where my old receiver was. However, I do not know which wires to connect and how. If you could explain why those wires go into those specific slots, I would really appreciate it as well. My old receiver is a Delta Dore and the thermostat controller is a…
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SRV Temperature Offset...
Something I can't get my head around so hoping someone with more knowledge than I do has a solution: We have a room, our lounge, that is 6.65 metres by 3.76. It has two double radiators, one under the front window and another at right angles to be patio door at the rear of the room. One radiator, the one under the window…
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Install / New Product Query
Hi All, about to buy and then install Tado at home. I need a V3 wireless including hot water starter kit and a wired add smart thermostat -- about £320 in the UK from Tado website. Screwfix offer what looks to be the same at almost half the price. Anyone know if these are one of the same product / version -- i.e. I am…
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How can I wire the Tado wireless receiver in place of my old on
Hello! I am trying to install the Tado wireless receiver in my boiler, where my old receiver was. However, I do not know which wires to connect and how. If you could explain why those wires go into those specific slots, I would really appreciate it as well. My old receiver is a Delta Dore and the thermostat controller is a…
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Heating on permanently
I installed a tado home system a few months ago. Tested the system and all worked OK. We have been using the hot water program fine ever since. Turned on the heating a few evenings ago and after an hour or so we noticed that the heating wasn’t responding to the thermostat and was on permanently. The only way to turn it off…
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Turn on heating of a room
I have a problem and I would like to seek advice on how to fix it. I am expecting if I want to turn on heating of a specific room, for example, Living Room, I change the target temperature of the Living Room from the app, and that's it! In fact, when I changed the target temperature of Living Room to, let say, 20C, I could…
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TRV does not react to commands
Hi all, one of my TRVs fitted with an m28x1.5 adapter is calibrating correctly but will not react to commands whether manual or via the app. And that includes turning up the heat or down. The motor inside doesn't move even though i can hear it during calibration. I tried a spare TRV i have too and it wont react either. So…
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Why is my radiator thermostat not working?
In our home office we have fitted a new aluminium radiator. The Tado thermostat will calibrate but won't function, manually or via the app. I've fitted it to another radiator and it works fine. I've taken another working one from elsewhere in the house, but when fitted to the office radiator, it also won't function. Any…
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1970-ties house heat loss
Hello all, Recently had Tado installed in my terraced house on the North East coast of Scotland (constructed in the 1970-ties) with pebbles dashed concrete blockwork, thin 5cm wall cavity void (filled with polystyrene beads), and some glass fibre insulation in the loft space (originally 25 cm) installed about 25 years ago.…
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Want to replicate nest or hive with a wireless thermostat.
I want to purchase Tado but am not sure if it fits the bill. At my house I have a Nest Thermostat. It has a control unit at boiler, and then I have a freestanding wireless unit downstairs (USB powered). It connects to broadband without anything else. At mom's we have Hive - again that has a control unit at boiler, and a…
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Wireless Receiver..
Our new wireless receiver is locking up and becomes unresponsive, whilst a power off and on again seems to temporarily resolve it, until the next time. Where do I contact a human being from Tado support to have this replaced with another unit? Chat isn't working and they doesn't seem to be a support phone number.
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My heating needs to sync???
Having problems as the app says I only currently have one rad on but 6 are on out of 9 rads?
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Smart schedule online has no save
Hello, I have just setup my system and it works well. i was just looking to change my current smart schedules that i have setup but i wanted to do it online. I went to this option and i am able to change items but there is no save function. i only see an option to delete the time block. as soon as i click outside the popup…
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Smart Radiator Thermostat Connector
Hi, hope you can help. I got the Tado Smart Radiator Thermostat and I noticed that none of the fitting provided fit the radar. I have attached pictures, hoping that you can provide a solution as can you provide me the correct fitting ?.
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New home, No Hot Water, No Heating
Hi, I have a Tado system on a new home I purchased recently. I paired the Bridge to my app on iPhone. Paired wireless thermostat and also the extension kit in a closet upstairs that runs Heating and Hot Water motorised valves. When I took the cover off extension kit, the tab fell off (no idea if it's supposed to be in…
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Bypass Radiator
Am I right in thinking, when it comes to the bypass radiator, you simply DON'T put a Tado Smart TRV on it? Just leave it on/open and focus on the others?