-
Water Heating 'pad' on app disappeared!
Just upgraded from an early Tado version that had failed after 6 years but the hot water pad on the app has disappeared. I have reloaded the app, no success, deleted and re-installed the app, no success. I see that this link was posted in an earlier thread…
-
V1 V2 V3 V3+ Hardware Version
Very simple question. How do I tell what version of hardware I'm running? Been a user since 2015 and retired my system while we had building work done, Now looking to run underfloor heating via Tado instead of existing thermostats but I need V2 or greater and I just can't see it. Sorry if it's obvious. Yes I can check…
-
Unfinished installation
Hi, I have just replaced my tado bridge, but after nearly 3 hours it is still showing as unfinished installation, I have pressed the continue Installation button but still not complete, cannot remove device to restart Installation, any ideas anyone?
-
Black smart trv?
I wonder if Tado will ever release a black smart valve? Drayton wiser have an anthracite version, I think Tado are missing a trick, especially with the popularity of anthracite now!
-
Battery Indicator
I get notifications about low battery for TRVs that show green / full battery status (from rooms & devices section). I've only ever seen full/ green, or empty / red. Is this the granularity if the battery indicator - basically completely empty or not completely empty? Related to this I've had low battery notifications…
-
Is the temp sensor talking to receiver
How can I check if the temp sensor is talking to the receiver, the actual temp in the house is about 4/5 degrees above the set temp, what's going on?
-
Do I need to replace my wired tado thermostat
Apologies in advanced I’m sure I’ll ramble. I have a wired Tado thermostat and internet bridge and Tado radiator thermostats. I also have an old boiler with separate water tank. Do I need to replace my wired thermostat with wireless plus the add on wired receiver to control the hot water? It seems to be a hit or a miss if…
-
Which adapter can I use for this valve?
Which adapter can I use for this valve? I have tried several, but no one seem to fit, which prevents me from installing the thermostat. The existing thermostat says "Caddy", but I can find model number or anything else. I have tried different 34mm RAV and RAVL adapters, but no one with a proper fit. I found one 34 mm RAV…
-
Boiler modulation on Worcester Bosch 38cdi classic erp
Hello to the community. I’m hoping someone more knowledgeable than myself can shed some light on this. I have had the above combi boiler for 5 years now and it has been controlled using the supplied Worcester comfort 11 RF wireless thermostat/programmer and the associated wireless receiver unit which was fitted into the…
-
my thermostat has stopped working- images below-- can you assist please? I have tried on another rad
My thermostat is unresponsive. I have tried on a different radiator also and changed batteries but it is still unresponsive
-
Why are my traditional TRVs not working well with TADO setup
I got a registered TADO installer to set up my new TADO wireless thermostat system. I now have 3 rooms where I have 4 new TADO Smart TRVs installed in areas where I need to tweak the settings regularly. They work really well through the app. I still use traditional Drayton TRVs in all other rooms and the wireless…
-
Can a faulty Extension Box (V1) cause my incoming mains supply RCD to trip?
With the extension box manually bypassed and L connected to 3 & 4, my HW & CH works properly albeit with no Tado control. With the extension box in place the RCD trips! Can anyone throw any light on the problem please? Tado chat says the extension box can’t cause the problem!
-
Radiator is always on when it is set to off
Hi, Please can you help. One of my Radiators turns on when it is set to be off in the Schedule. It also comes on when I turn on any other radiator. I have tried pretty much everything. I have taken out the batteries and put them back in. I have recalibrated the radiator. I have deleted it from Tado and reinstalled it. And…
-
iOS notifications inconsistency
1 - Open window reminder is active even if open window detection is disabled in settings. The option should remain greyed out, similar to geofencing: if Include Device's Location is off, notifications are greyed out. 2. Energy IQ - Reminder - all set to off, notifications still appear! Please sort this out.
-
Valve Adapter Kits
I didn't need any of the adapter kits supplied with the valves we changed to about a year ago. They've been lingering in one of my drawers, but time has come to get rid of them. As they are entirely unopened packets, do tado have a method of sending these back so they can be reused?
-
Opentherm on 2 zones
I have a Potterton Promax Ultracombi 33 fitted with IFOS kit and 2 wired Tado thermostat (currently connected using relay on/off). The Tado thermostat offers weather and load compensation. Boilers and thermostats support opentherm connection, which I tempted to go with, but wondering if the Tado will override the IFO kit…
-
Basic Initial Set Up
Hi, Really new to tado - would appreciate any help. I currently have... 1x Programmer next to my boiler. and then 2 Heat Zones in the house; menaing two thermostats wired into the walls (upstairs and downstairs) What do I need to buy to get going? v3 Starter Kit, or v3 Wireless starter Kit Additional Wired Thermostat Smart…
-
My Tado doesn't switch off most of the times
Hi All, I am really frustrated that my Tado most of the times doesn't switch off and keep going with full heating ON. I have tried all different things like battery change, restarting wifi router, restart Tado etc all these things work fine max for couple of days then again the same. I am not able to find the complaints…
-
How to override smart thermostat with radiator valve
Hi, can someone help me to set up my system right? I’ve smart thermostat (as relay) and extension kit downstairs, also I’ve smart thermostat (relay) upstairs. Recently I’ve bought radiator valve. It works fine as long as smart thermostat temperature is higher than radiator. However fun begins when radiator is asking for…
-
Internet Bridge, paired once. Now no lights are working on the Bridge
Unboxed the Internet Bridge, powered it up and paired for the first time this evening. Went to move Bridge to permanent location. Switched power off, moved and plugged back in and now no lights! I have tried resetting, different power adapter and power leads. Still nothing, has anyone else had this problem? Is there a fix…
-
Low battery how long to update
Had the low battery warning so put new batteries in following the online instructions and around 5 minutes later still showing low battery. Any help Thanks
-
Baxi combi boiler and uSense wired thermostat - installation help
I have a Baxi 800 combi boiler, with a uSense gateway and wired thermostat which I want to replace with a wired Tado thermostat. I've been going through the instructions sent to me after the support request and a couple of things haven't been entirely as in the instructions and I don't seem to be making any progress with…
-
Free Standing Tado Room Thermostst
Where can I get this stand, I was expecting the kit to have one with it. Thank you
-
Zones and Rooms
Hello I emailed support for two months no reply. I have set my todo in rooms. I have 15 tado (thermostats and wireless temperature sensors) Rooms have their specific units. However, I am not sure. Are rooms zones? I see some YouTube the Tado app has zones. What about I want two rooms in the same zone? Or the upstairs floor…
-
2 heating zones?
Can I add a 2nd extension kit receiver to my starter kit to give me contol over a 2nd hearing zone? Originally, I have 2 Salus RT520RF room stats controlling 2 heating zones ( combination boiler ) via 2 x 2 port zone valves. All working perfectly but I wish to upgrade to a more flexible SMART system. I have read many posts…
-
Boiler (heating) turning itself on
I’ve recently installed the wireless thermostat, wireless receiver and four radiator valves. Very happy with the system until: 04.30 (UK time) today, the boiler turned itself on and started heating the house. Per the tado system: -Everything should have been off (not timed to come on until 05.30) -Everything was shown as…
-
Electrics keep tripping
Plumber came to fit a new boiler - replaced conventional with system. Took away honeywell thermostat and British gas control board. Sadly I don't have any photos of the original setup. Fitted the v3 kit plus wireless connector. Plumber has written the following; Rcd (lhs) circuit trips when earth connection is made to the…
-
Internet Bridge - Low power
Hello, power station? Can I have more power, please? xD
-
Controlling zone valve with smart thermostat (wiring question)
I have an extension kit connected to the boiler, Tado trvs on all radiators and one tado thermostat. They can all call for heat independently. Now, I have a 5 wire zone valve that I want the thermostat to control. But I have no idea how to wire it? Am I correct in thinking the thermostat can call for heat wirelessly and…
-
Glow worm Ultracom 2 sxi with zones
Hi, I'm new to this forum, so hello! I'm looking to replace my old Glow Worm controller and thermostats with a Tado system. I was drawn to Tado because of the Smart TRVs, which I will slowly replace my manual TRVs with after I install the main Tado thermostat. Currently our house has two heating zones, controlled by…