Tado Support

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What would everyone recommend as an alternative to Tado, my main reason for buying years ago was the radiator tvr's. I am thinking of moving on from Tado as they have zero customer support, I just spent over an hour on a chat app waiting for a human which eventually provided no help.

When I asked for a phone number to call as it would be far more easier than me typing a message then waiting for 20 mins for them to type something and so on, I was told they do not speak to their customers ??

Comments

  • hugbilly
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    (i) Don’t choose Hive.

    (ii) I find the email support team operator@tado-844a35e31252.intercom-mail.com very helpful . . .
  • johnnyp78
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    Probably a weather compensation system and manual trvs, but you’ll need someone who knows what they’re doing to set it up.
  • GrayDav4276
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    I agree with @johnnyp78
    A weather Compensation system and old school TRV's.......your current boiler may already be capable, but just needs a sensor fitted and then set up.