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Boiler staying on
Hi all I have a Valiant boiler and Tado with smart thermostatic valve on all rads except bathroom towel rail. When my system was first install I was informed it is best not to put thermostatic valves on every radiator but keep one clear which is the bathroom towel rail. Since installing the Tado system I have noticed that…
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How can I update my Tado devices?
Can I trigger the update process for my Tado Thermostat and TRVs manually? I can't find this option in Tado's app?
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Can you read and control the radiator thermostats yourself?
I would like to control the set-point and read the temperatures from the thermostats myself. Is this possible with the Tado thermostats? /Hoegge
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How to remove cables from merten 5363 thermostat?
I am in the process of installing my first tado wired thermostat, but I am stuck at a fairly simple step. Removing wires from the existing merten 5363 thermostat. Their are no screws to loosen the wires or no clear button which can release the wires. I've tried pulling at different angles but apparently nothing works. I'm…
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Start of the gaz boiler
Hi to all, My gas boiler never stops even if all my connected thermostats are down to the actual température. How is it possible ?
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Can I reset the wireless receiver remotely?
Hi, We have a small annex that we rent out to guests. We are not always in the area when it is occupied by guests. (So we dont use geofencing) Our Tado wireless receiver has caused us problems on a number of occasions since we had it fitted 5 months ago. It goes off line too frequently for comfort (Every few weeks). When…
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Use wired to break live connection Wunda floor E8.583RF Wireless Control Centre
I want to replace a Hortsmann Channel Plus H37XL, 3-zone timer. My radiators and underfloor heating and water are controlled with it. The underfloor heating control box is a Wunda floor E8.583RF Wireless Control Centre, a photo of the circuit connections is in this PDF here…
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Decommission an ESI ESRTERFW
Does anyone have any guidance on how to decommission an ESI ESRTERFW room thermostat, please? wondering if I can use the termination clips that came in the Tado box. I have left it on the wall all connected up but I am wondering if it is causing interference with the Tado system. Thanks in advance.
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How do i get update on ticket
I have a time ticket number but how to i get update on the status of the ticket raised?
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My current system Baxi Boiler ,Horstmann H37VXL Controller , 2 X Seitron Wired Thermostatsat
I have 2 zones plus separate water section on my current controller , will i be able to purchase this set TADO V3+ BLACK EDITION WIRELESS HEATING & HOT WATER SMART THERMOSTAT STARTER KIT and just add 1 further wired thermostat or would I have to buy Starter Kit Wired Smart Thermostat V3+ and additional wired thermostat as…
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Temperature offsets can not be used reliably
Hello, I installed Tado thermostats in my house and immediately figured that these were reporting current temperatures that were way different from what my wall thermometers were stating. I have read that the temperature offset parameter can be used to compensate this. However, after setting offsets for each room to match…
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Tomáš259
Hi, I do not understand why the support of the Czech language in the application was suddenly terminated. It was, incidentally, one of the reasons I chose this brand. if it was a new language, I would understand, but due to the minimal changes in the application, I do not understand why the Czech language support was…
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Which Tado equipment would be best for my current system?
Hello everyone, I am interested in Tado devices but I am still not sure which devices exactly do I need. Some general information: I live in an apartment and all the apartments use the district heating system. Every apartment also has its own heat interface unit (Danfoss flat station) responsible only for the heating for…
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Help regarding thermostats
Hi, Currently there are 2 seperate wired thermostats in our house. I am wanting to purchas the v3 wireless system. Is it possible to control both heating zones in our house? Am i right in thinking i'd need to purchase another thermostat to do this? Thanks in advance.
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manual control of hot water.
When I press the hot water button on the physical tado control for my boiler the light comes on, then the boiler comes on. It turns off after about 1 minute regardless of the settings I have on my tado remote control app. The hot water control works fine from the app but I need manual control also. Can anyone help?
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Energy IQ not converting m3 to kWH correctly
I started using Tado in Dec. I've set the meter reading units to be m3 and display to be kWH. I've set my gas tariff as 0.0981 £/kWH (as displayed in my OVO dashboard) - note Tado rounds that to 0.1 £/kWH. According to OVO/Smartmeter, I've used 1596.55 kWH of Gas in Jan so far. I've entered the meter readings for 1 Jan and…
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What’s more efficient if you don’t have a condensing boiler?
I have a combi boiler non -condensing but gets about 79% efficiency whatever that means. With large rooms and high ceilings the time it takes to heat each large room from overnight setback say 17.5 deg to 20 deg is more than two hours, and each small room about 70 mins. I’ve discovered in the current weather running the…
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Thermostat unresponsive after battery change
After changing the batteries on the thermostat, the device makes no response to pressing the button. Has it failed or am I missing something?
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If heating is set to 20* what does it drop before kicking back in
If heating is set to 20* how much does the room temperature need to drop before the heating restarts?
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Heading turned on for no reason
Looking at the logs, the heating went on for no apparent reason. It was obviously as some rooms had higher temps. How do I fix this?
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Extension Kit Manual Hotwater trigger
Hi folks. Nothing official but if your connectivity drops. Set your thermostat manually to Hotwater on, then on your extension kit tap the reset button once and your boiler will turn on. Tap it again to resume online mode (turns off after 5 mins and then resumes schedule) tested and works every time even with router off
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Wiring for c plan system
Hi all. I've just bought the tado system and needing a wiring diagram for a typical c plan. The instructions don't include it for some reason. Only s and y plans. Any help would be appreciated.
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Help!!!
So I have purchased Tado V3+ and we have a townhouse. The boiler is a glow worm ultracom 24hxi and it has a Honeywell ST9100a Controller, which controls the hot water. I have then two thermostats on the ground floor and first floor for the heating. I thought they were wireless but they are in fact wired and go to the…
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Boiler not coming on
I have had a problem with my Vailiant boiler not coming on in the morning for the past 2 days - the schedule is set to come on at 7:30am. Any ideas as to why?
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Hot Water not working
Hi I am having serious issues with Tado Wirless extender and hot water - even though I switch ON hot water in the app, it’s just not working - we are without hot water in the house for the last 3 days and it’s really frustrating I tried “testing “ by clicking the test button - the hot water lights turns on - but still no…
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Radiator covers and offsets
I have my Smart Radiator Thermostats on rads that are covered. So I am assuming I need to use the "Temp offset" to get a better idea of the temp in the room. Do I set them to minus or plus? Also I do have the Wireless Temp Sensor but can't seem to find a way to use this as the main temp sensor to control the heating. It is…
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Extension kit setting zero target flow temp over eBus
I have a Vaillant ecoTec Plus 637 boiler controlled over eBus by an Extension kit and a wireless thermostat, along with Tado TRVs. The system has been working for years. However, this week the heating stopped working. Looking at the boiler diagnostics the target flow temperature was set to zero. Replacing the extension kit…
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Heated towel rail
I have an oil fired combi boiler and five radiators. All 5 radiators have tado thermostats. There is additionally a wireless Tado smart thermostat in the living room (connected wirelessly to the wired extension kit. They are all working as they should, bar some hiccups with one of the radiator thermostats. But we also have…
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Wiring smart thermostat EPH R17
Hello everybody! I was installing my wired Tado and while taking off the mask from my previous thermostat (EPH R17…) I noticed there are different bridges and cables around. Basically in my configuration I have 2 cables in N, 3 in L (one to the main Live, one to an installed fuse, and one bridged to COM), 1 in NO, and 2 in…
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Accuracy of Tado
I’m really live my Tado system but I’m really struggling to understand the accuracy of it. I have no doubt that it balances the temps of my rads to what I have set - when I want. But on the other side of the coin it’s telling me that of my £308.44 gas bill last month - only £22.14 was for heating! My smart meter tells me I…