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Hello all. I'm new to TADO
My wireless receiver keeps going offline. I've manually restarted it a few times each day for last few days. I can't keep doing that. Any clues? I've faffed about repositioning the bridge. Every time I manually restart, it's ok for an hour or so and then offline again.
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iPhone app crashes
I cannot install Tado with iPhone because the app crashes, and won’t even get through login. I ended up setting up the entire system with tablet, but now it means phone app geolocation and away from home functions will not work, nor can I remote turn things on from my phone if I’m on my way home ( or at least I’m guessing…
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How many types of tado room stat are there?
I think that different tado components have registration codes which start with different initial letters and I'm wondering what they mean. I have two Smart Thermostats. One starts SU... and the other starts RU... and I think there may be others. Does anyone know what these different letters mean?
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Apple HomeKit, “Home Upgrade Available” and Tado?
My IOS Home app tells me there is a “Home Upgrade Available”. Can anyone tell me whether Apple’s new Home architecture will work okay with Tado?
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Add hot water tile to my app
Please can someone add the hot water tile to my app it seems to have disappeared
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Worcester Bosch 4000 System boiler - Will Tado work & which products?
Hi all, I am new to the Tado community, and have been desperately trying to understand which products we need for a new heating system we are installing next week. I have searched around quite extensively but please forgive me if I have inadvertently missed an answer in another post elsewhere - do redirect me as…
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Apartment heating plant to switch off when set temperatures in all rooms are reached?
I got a Tado Wireless Starter Kit (4 smart thermostats, 1 wireless temperature sensor and 1 internet bridge). Can I set this system so that, when all 4 smart thermostats are "closed" (the set temperatures are reached in all rooms, all valves pushed), apartment heating plant to switch off and not start at all again, until…
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Is tado° compatible with electric underfloor heating?
Hi! I have radiator and underfloor heating zones. The underfloor heating zones are electric. Can tado° control my system? Cheers! IM
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Heating is off but it is actually 24/7 on?
We got a massive gas bill this morning. Apparently there is an error with the thermostat knob in the bathroom when we look in the app. There is no error to be seen thermostat knob itself so we don’t know which code (E1/2/4?) The problem seems to be: Everything is turned off, but it is apparently still 24/7 heating the…
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Why can't I connect my devices and ther is no one to talk on customer service
Bought a house with the system on the house changed boiler now I can't switch the divices
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Can't control hot water with Google home assistant
As above really. The device is visible in Google home but everything is greyed out and can't switch it on\off. Am I alone? Or is this a known limitation? Cheers, Sam
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Set to 17 but temp at 21
Hi, I've tried using the help service, browsing answers online, but can't seem to find a solution as to why my thermostat is set to 17 but the temp is at 21! I've just tried resetting the wireless controllers. Apparently Tado can't assist with those.
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Energy IQ cubic feet support
Mine, and I believe a lot of the UK's, gas meters quote in cubic feet and our gas tariffs are in kWh. Can tado please support meter readings in cubic feet? Luckily my supplier quotes the formula they use to get m3 to then get kWh so I've added that to my spreadsheet I already use. But I wouldn't expect the normal user to…
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Tado & Towel Rails, or how to call for heat without turning on the rooms
Hi folks, I've tried to do some reading on the other threads about this, but I haven't seen an answer that mentions this (maybe for good reason!) My setup: I have installed tado on all rads in my house (2x rads in lounge plus the wireless thermostat is here, and 1 rad in each bedroom). I have the old wireless bridge with…
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How come Tado V3 doesn't turn off my AC despite reaching the desired temperature?
So i have been using Tado for about a month now and I have it in non-thermostat mode due to needing extra functions such as dry etc. I have noticed that Tado NEVER turns off my AC at all. I can look at the app and it'll say "Cooling to 26c" yet the current temperate will be something like 23c. I have the fan speed set to…
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Temperature control
My measured temperature is always higher than my target temperature. Is this normal?
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Wireless Temperature Sensor
Is it possible to use 1 Wireless temperature sensor and to link it with 2 radiator thermostats that are installed in two different rooms? The temperature shall be the same in both rooms but the temperature shall be measured in one wireless device. Thanks for your guidance, Florian
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As of the start of this week Google Home commands have stopped working
I've had a boiler for around 18 months which I control via a Tado controller and Google Home, just to switch on and off the heating and hot water by voice. So I've always used the commands: * Turn on heating * Turn off heating * Turn on hot water * Turn off hot water However, as of this week, these command have stopped…
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Google Assistant Integration
Google Assistant integration (Water) Good morning All. I've had Tado for a few years now and it's been fairly fault free. I've noticed that earlier this week when I ask Google to "TURN THE HOT WATER ON", it responds that "THAT DEVICE HASN'T BEEN SET UP YET", I also cannot turn the water on via the Google Home app. The…
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Can no longer control heating/hot water via Google Home - devices offline
A couple of days ago I suddenly found that I can no longer control my boiler via Google Home. When I say, for instance "Turn on heating", it just says: Sorry, I couldn't reach Tado degree That's a new one one meI I've had intermittent issues in the past, but have never heard Google refer to "Tado degree". That makes me…
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What is Tado Plus?
I just saw this: https://www.tado.com/nl-nl/plus Does this look like we, the existing customers, may eventually have to choose a subscription? It says that once the subscription is stopped, the user will no longer have access to auto-assist and the app. Because it also mentions *the app*, I need to see my options ahead of…
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Buzzing sound from Wireless Temperature Controller
My wife gets irritated by a buzzing sound from the wireless temperature controller (my hearing is impaired so I can't hear it). Is this normal or is there a problem with the unit?
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Some TRVs not firing when manually set to call for heat
I've got a recently installed system with an Ideal Vogue Max boiler; under-floor heating (on a wired thermostat) in the kitchen; and Tado TRVs on all except 2 of the radiators in the rest of the house with 1 wireless thermostat. The heating works fine on schedule and when any of the upstairs radiators are manually set to…
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Replacing a wired in Honeywell CM907 to a junction box
To replace a wired in Honeywell CM907: 1. Trace the wire going from the back of the Honeywell device which is on your wall to your junction box by your boiler. 2. Place your wireless transmitter by your junction box. 3. Use the app and follow the instructions for setting up a standard boiler like Valiant (it will just say…
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Logic C30 with in-built controls
I'm trying to help a friend out who wants to install Tado in his house. He actually has the same boiler as I do, an Ideal Logic C30. But his has installed into the front a timer control that I assume is doing the on/off switching. Has anyone installed the Tado base to one of these? Is it as simple as detaching the wires…
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Wiring question
I’m setting up new wiring for my system after replacing my water tank, pipe work and electrics. I still have the same boiler. I’m getting stuck with the setting up and wiring unfortunately. The boiler and pump were previously wired separately but I see that there is only one place for boiler now. Should I require to wire…
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Is TADO compatible with these valves?
i am looking to change my valves and would like to know if these valves (pictures attached) can be replaced by TADO TRVs?
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Tado App stuck on orange start screen
Hi, since a couple of updates ago the app doesn’t open anymore. It gets stuck on the orange starting screen. I tried to uninstall and reinstall the app. It works the first time I reopen the app but then it get stuck again. Not sure what to do. Help!!!
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Icos Ideal Boiler
i just moved into a house that has an Icos Ideal boiler with a seperate hot water tank. i currently have a HIVE receiver connected to the boiler , a thermostat and a HIVE hub connected to internet and power. These were all working and the owner left them but i cant use it as its not transferable. what Tado Kit do i need to…
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Not responding
All my devices seem to be working properly. However when I try to control it through the app I see the sensor change to my desired temperature, but my receiver doesn't change the boiler. Eg I turned the heating off on my app, the sensor shower the heating was off, but my boiler was still heating my house. I gave it 15min,…