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Auto-Assist subscription - it is per user or per home
I have a V3+ system with 1 Smart Thermostat and 6 TRV. I'm considering subscribing to the Auto-Assist, but I'm not sure how the subscription model works. Does my wife also need to buy it? What about kids?
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Can no longer find how to set Thermostatic mode
Hi, In the old version of the app you could go to Settings/Rooms/Smart AC Control and select Thermostatic or non-thermostatic mode. I am having an issue with my AC that may be related to the AC temperature measurement so I was wanting to switch to Thermostatic mode, however I can no longer see that option in the settings…
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Why has Thermostatic Mode ended on AC Smart Controller?
I have a Smart AC Smart Controller, I would like to shut down the AC when the room temperature reaches the target. I was able to do that last year with the Thermostatic Mode. Now this option has dissapeared and Tado sends the desired temperature to the AC. This way my AC keeps turned on when the target temperature is…
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Relocation of hallway temperature sensor
I currently have 7 smart TRVs in different rooms, and there's a wireless temperature sensor in the hallway connected to the EU Combi boiler kit via Opentherm. I'm wondering if keeping the sensor in the hallway is redundant or if I should relocate it to a more frequently used room for better temperature accuracy. Any advice?
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My water is not heating
As of today I do not appear to have hot water.
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My Tado system keeps showing as Offline
Our Tado App keeps showing as offline and saying it is the wireless receiver that is the problem. This will happen after working successfully for weeks and without our having changed anything. Sometimes it will just come back on but today it is staying offline. We have taken the power off and on again. Has anyone else had…
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Have TRVs disabled my thermostats?
My central heating has 2 radiator loops, each controlled by a Smart Thermostat. This has worked fine for several years. I just bought and fitted 4 TRVs for the upstairs radiators. Today I got tech support to enable heating zones, and the TRVs are all working fine. This evening the schedule for the downstairs radiators…
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What exactly do i need to buy
Hi all New to the Tado experience and wondering what to buy. Thank you for your help in advance current system oil fired boiler on a standard 24hour mechanical time clock. 4 heat zones with wired thermostats. Just the standard mechanical type. Twist up or down😊. Have excellent fibre broadband throughout the house 100Gb +…
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tado v1 and v2 and thermostat mode
Hi, if i find an used tado v1 or v2 i can use the thermostat mode? Thanks
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Tado install on Vokera Easi-Heat I 29C
Good morning New to Tado and looking forward to getting to grips with it . . But I have a slight issue in regards to boiler selection for the wireless receiver. I have a Vokera Easi-Heat I 29C and was wondering if there's an alternative for this selection to get me under way ? Does anyone have the same issue and have done…
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Will modulation work?
Hi all. I have been interested in getting tado for a while but have held off as I was having a new boiler installed which has now been completed. I have just had a Worcester Greenstar 4000 25kw combi NG installed so need some advice on whether or not the tado products can offer modulation on this boiler so that it can…
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private
Hello I have Tado smart radiator thermostat v3+ 3 years old How do you get new hardware (update) so that you can reverse the display (orientation)
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V3 Wireless Receiver Installation
Hi all, I have a quick question regarding the installation of the wireless receiver. Having taken the cover off the old programmer, I am left with the attached wiring. The yellow cable is for my water and the blue cable is for my heating according to the old unit. Is it just a case of putting the yellow cable to HW NO and…
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Useless? Tado with Air Source Heat Pump
Hi Currently got a combi boiler with Tado thermostat and radiatorr valves around the house. Works great and help turn on/off the boiler when needed. However now considering to upgrade to an air source heat pump system. I understand that the thermostat and TRVs would still be working and compatible but what's the point ? I…
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Siri issues
Siri understands my command, but can’t make it. Despite I ask a temperature of 19.5°, Siri will set it at 19°
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Digital EMS Opentherm connection Worcester Bosch 42cdi
Hi It's clear that it is possible to control Bosch Combi boilers based on users actual experience. But can I ask if anyone done it with a Greenstar 42cdi?. I will try tado support but that at moment is taking a long time to get a response I asked WB. their response below. I have a WIRED room thermostat with digital…
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No heating thrmo not firing boiler
I have no idea why but last week we realised the heating wasn't coming o, did some checks and the wireles throat is recording the right temp checking the app it's recognising that the temp is low and says the heating is on the wired controller is showing the heating is on but it will not fire the boiler,,,, the hot water…
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Smart TVR Problem
If the Smart TVR is manually adjusted by rotating the top segment, it causes the body to rotate as if the battery is to be changed, this causes the body to become detached and subsequently loss of control of that valve.
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Heating Not Turning On
Hi All I've recently installed the Wireless V3+ replacing a Potterton EP2 (Y Plan). It appears I've installed it correctly as all lights are on. I've then connected all of my Smart TRV's (including via the app). Everything should be working fine... however, none of the radiators are turning on when requested via the app...…
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Optimal way to set up system. Starter kit and TRVs
Hi all, I’m just setting up my system and putting the TRVs on most radiators. The only one I’m not putting a Tado TRV on is the two bathrooms. My questions are, should I put the main wireless thermostat in the master bedroom and not put a TRV on that rad, or should I put it on the landing where there is no rad. Also,…
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Wiring from a Sunvic TLM2253
I'm replacing a SUNVIC TLM2253 - but I can't work out what wire goes where on my Tado thermostat. I have two wires going into the Sunvic, plus an earth lead to the casing of the Sunvic. The help on the Tado app, suggests I need 3 and I don't have them in the positions they think I should. Attached is a photo - but the grey…
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Smart AC Control Does Not Work With Auto Mode
After a couple of hours testing the Tado controller vs my AC unit's stock controller, I'm convinced the Tado has some serious issues with 'auto' mode. (For reference, the AC is a Daikin FTXB09AXVJU heatpump unit). When I select 'auto' heat/cool mode, auto fan, 76F degrees on the Daikin controller, temp holds reasonably…
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Tado 3 zone?
My set up is a 3 zone system (upstairs, downstairs and hot water). I have a secure channelplus H37XL programmer with upstairs and downstairs set to permanently on and a Tado wired thermostat attached to those rooms. The hot water is just set to a normal schedule. I have a Tado extension kit from my previous house, and was…
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Do Smart TRV Basic Work With Wireless Temperature Sensors?
I really, really hope so 😬 I tested with a starter pack V3 with one Smart TRV and a wireless temperature sensor. It worked! So I then ordered 6 wireless temperature sensors and 8 Smart TRV's but accidentally Basic ones. I've only just spotted the difference, having installed one. Can anyone advise before I go further?…
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Thermostat not triggering boiler when TRVs call for heat
Hi everyone, I'm going mad a bit over this issue. I have a fairly simply setup and can't understand why this isn't working properly. Here it goes: 2 rooms: 1 living room and 1 bedroom. Living room: Wired thermostat + 1 valve radiator. Bedroom: 1 valve radiator. To clarify: all three are tado products. Problem: TRV in the…
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Connecting to logic C35
Hello, I have had tado connected to my logic combi c35 for a while, I changed broadband provider a few days ago and cannot work out how to get the Internet bridge connected to the new wifi, the light is flashing on and off.
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Air Comfort is worthless, doesn't work
I recently upgraded to the v3+ app in order to get the Air Comfort functionality, which sounded quite useful. Except it doesn't work. I'm in the UK and the last couple of days have been lovely and warm. Therefore we've had the patio doors wide open all day in the same room as our Tado wall thermostat. Air Comfort is…
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Scheduling issue
I have four time blocks, three of them work but the first one in the morning does not.
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Battery replacement
Only had the system for a couple of months and already being told batteries need replacing .on one rad i replaced a week ago and tado says they need replacing again . Any comments welcome !
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Upgrading an old Tado system
I had Tado installed 10 yrs ago and looking to upgrade and fit smart valves. I currently have a Bridge, wireless thermostat and a receiver wired to a Potterton Titanium condensing boiler. I understand that I need a new bridge and thermostat for smart valves to work but can I keep my existing wired receiver. Thank you for…