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Totally Unprofessional Service
Well my system is now completely offline. Tried to get help via the Live Chat. That took 26 hours to get a response, to be told that the devices were offline and they had fallen in fall back mode. The website and app could see all the devices, they even responded to the blink display command. So it looks like a stock…
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Wired TADO v3 Thermostat with Daikin D2C series?
Hello, I have just mounted a brand new gas heater and wired two wires as instructed. However the heater doesn't seem to care about the thermostat at all. How can I check the details of the expected OpenTherm communication? Are there any logs anywhere? Any debug mode? Thank You
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Central Heating Not Switching On
Hi there, at the weekend I installed a Tado V3+ Wireless Heating and Hot Water Smart Thermostat starter kit. This was to replace a Siemens RWB9 controller and wired thermostat. The installation was fine with the Thermostat connecting to the receiver. The boiler came on when I activated the hot water manually but would not…
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Struggling with CH control
Hi All Hoping someone can give me suggestions as I'm struggling to figure this out! I have emailed tado but no reply as yet... I have a Worcester Bosch greenstar Ri, I've installed the wireless thermostat with hot water control. I've followed the instructions in the app and think I have wired it up correctly. I've tried…
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What are the best trv bodies to replace my manual valves with before fitting tado thermostats?
What are the best trv bodies to replace my manual valves with before fitting tado smart radiator thermostats? Furthermore, I currently have manual peglar terriers, that are fitted very close to the radiators. there isnt enough room for a trv on some of them, so I assume it may require extra plumbing or a horizontal fit…
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Location of main sensor
Hi I have installed Tado with rad controls on all rads except- one hall rad ( constant to protect the system) and 4 bathrooms / en-suite. Everything seemed ok until our main living room wasn’t heating to a comfortable level. There are two rads with Tado valves set to 25!! but it feels like 18. The main wireless sensor is…
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2 nd Receiver and Thermostat
Hi Guys. I have a starter kit operating my house radiators and hot water with the thermostat sat on the middle floor of a three story house. How ever on the ground the floor I have underfloor heating which is currently controlled on a wireless honeywell system. I would like to get another Tado kit and control the…
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Does Tado work properly?
This room is calling for heat: Yet, when I look at the UFH actuators they are closed and there is no flow. Check the Wireless extension box and that's calling for heat. HP is on... Which might be because another room is calling for heat. Everything must be wired properly as the actuators open. I just don't understand why…
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Wolseley trv
Are Wolseley trvs compatible with the tado smart radiator thermostats?
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Question regarding Time Zone
I am quite new with Tado, installed in the last weeks about 11 TRV in my house. The biggest issue I am facing is the possibility to save presets\scenario... instead of manually changing every day the scheduling. This is really a nightmare. Anyway... in my apartment the boiler starts at 05:30 AM and so all the TRV are…
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Hurricane Diesel Boiler - Boiler not turning off/on
Hello all, any help on how to get my expected behaviour would be greatly appreciated. Many thanks in advance! Bolier Bolier: http://www.calcuttboats.com/hurricane.html Boiler Manual: http://www.calcuttboats.com/Hurricane%20SCH25%20Manual.pdf Description The heater is controlled by domestic hot water. The water is heated…
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What an idiot!
I've bought a starter kit with smart room thermostat and bridge (successfully fitted) and some radiator thermostats. Being an idiot I didn't check that my existing thermostatic radiator valves were compatible with the tado ones and they're not - they're Pegler Mistral II. Will I need to have these replaced before I can…
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Why Does Tado Insist On A Room Thermostat?
In my previous house I installed the Drayton Wiser Smart system. Each smart TRV could demand heat from the boiler when necessary so we had no need for a wall thermostat. This setup worked fantastically. Not sure how accurate the thermostats in the Wiser and Tado TRVs are but the Wiser ones were good enough to keep the…
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How to join a tado home
I have invited others to join my tado home using tado app but how do they accept and gain access?
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Multiple heating profiles
Hi, Is there a setting for a smart trv to turn on e.g. a smart trv that is in a hallway to turn on when the living room turns on but also have it's own trv to control individually?
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Baxi error E87
Has anybody come across this type of fault. I have a Baxi combi 836 (not combi 2) which was wired to a Tado thermostat controller (opentherm and relay) to enable me to switch from opentherm to relay and vice versa, incase of any communication problems. I have always used opentherm but would like to have a Baxi wall mounted…
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Does Tado Support Exist?
I started a support chat with Tado on Friday morning but they stopped communicating Friday afternoon and I've had no response to my chasers this morning. I've explained that heating is crucial as I have a disabled person in my household and they don't seem to care. I've ended up buying new components to replace the ones…
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Hot water but no heating
I installed a Wireless starter kit last night however, we only have hot water and no central heating I followed the instructions from the Tado app for the install. I bridged the connections where the old thermostat was removed. The only way I could get the heating to work was to reinstall the old thermostat. Old System:…
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Wi-fi extender to enable Tado Bridge move
I'm getting a few fairly regular dropouts from a couple of Tado smart radiator valves and need to move the Tado Bridge from its current very much less than optimum location to a more central room without Ethernet. Can anyone suggest such a repeater? Is that a sensible solution? My router is a Fritz!Box and I'm building a…
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13 rooms and 15 Smart Radiator Valves: what to do?
I'm new to Tado and, despite searching, I've been unable to get an answer on how to set up 13 rooms and 15 valves. I currently have two valves in the same room as the Wireless Thermostat, two in the dining room on a Wireless Temperature Sensor, two in a work room on a second Wireless Temperature Sensor and the other `nine…
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Two zones. One trying to control both??
Set up before Tado: main house wireless sensor controlling radiators, wired sensor controlling underfloor heating in extension. Both zones worked independent of each other. Now: Tado wireless main kit for main house and Tado wired extension kit for extension underfloor heating. Wireless sensor controls the house radiators…
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Colour indications on Graph
Hi Can anyone explain the colour indication bar underneath the Tado Graph. I think I know some of them: Green- away mode Orange - thermostat heating up Grey/blue- thermostat at a basic temperature There are some colours that have come on recently that I don’t know. Dark blue - Light Grey Many thanks for any help
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New Tado Installation - Heating not working
Hi Just installed my new Tado Wireless Thermostat Starter Kit plus 4 Smart TRVs. The hot water is working but the radiators won't heat up. In the app, everything appears to be working fine but we have no heating. There are a few radiators without the Tado TRVs and these won't work either. I'm attaching a picture of the…
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Slow response
Hi Does anyone else experience a slow response from asking for a Boost to the heating actually coming on ? We have the same with schedules to, sometimes we can wait up to 15 minutes before it comes on, but it always goes off at the time scheduled to go off. So on a 30 minute slot, we get around 15 minutes of heat time. I…
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Tado receiver stopping request for heat too early
Hi everyone, I'm new to Tado but generally enjoying it so far. One issue I've noticed is that the receiver seems to be stopping requests for heat from the boiler before one or more rooms are near temperature. I had wondered whether this was intentional, and that the system is designed to call for heat in waves, but I'm not…
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HELP! Tado failed on coldest day so far this year.
I have a Tado system which connects to an extension kit to control the boiler and hot water. It’s a large stone built bungalow so I took great pains to centrally locate the bridge and ensure it’s not near any metal, equidistant from the tado TRVs and the main thermostat etc. This morning I was woken by a freezing cold…
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Smart V2 Sytem does not control the combi boiler when scheduled (random)
Heating programmed to come on at certain times of the day - set via smart schedule. On random occasions the heating will not come on. App shows the schedule is active but no bars shown to indicate boiler is active. If I then look at the settings and set the target temperature 0.5 degrees higher within a few seconds the…
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Not working
Hi, I'm on holiday at the moment, coming home tomorrow. I just turned onthe heating from abroad but it has been stuck on the same temperature for 2 hours as in the photo. I uninstalled the app and reinstalled it and got this message in the second photo.
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How to make this work properly?
Hello guys. I need some help here… I live in UK, my boiler is the Glow-Worm Betacom 2 24c, so I bought and install the TADO smart v3+(EU combi version). This boiler have a bus connection, I install the thermostat like they showed but when I tried to control using the TADO don’t do anything on the boiler. Can someone help…