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Tado Cloud down?
All my devices lost their connection at 12:58 pm on 17 Jan 2024. The apps on my iPad and iPhone are unable to connect to the cloud. I cannot control anything from my online account because none of the system is connected to anything.
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Explain the heating graph
Hi I woke up this morning with the bypass rad on checked and assumed it was frost protection kicking in, I always assumed if one had frost protection turning on then they all would turn on, so anyway I assume the blue arrows are heating times but what is the red arrow pointing to ? Thanks
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Central Heating System not coming on in morning......
Hi All, Strange one really, but the Central Heating doesn't kick in in the morning when it should... I have found that when I check the App, this seems to start the Central Heating...(?!) For example, today heating was supposed to come on at 07:00hrs , checked but not on at 07:25, but then came on within a minute or so of…
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Not working from abroad
My Tado works perfectly fine in the UK. I am now abroad for three weeks and I am unable to control my heating. Any ideas?
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Disable Opentherm?
Hi, is it possible to disable Opentherm (modulation) once Tado is physically installed. Is there a menu in the thermostat that allows for more relay on/off? It's -5 right now and flow temperature is going from 46 to 60c and I want the radiators to take 70c for the morning (couple of hours).
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Thermostat Sensor not working
Hello, Does TADo have a phone number in UK ? My smart thermostat sensor is not working (I had the smart TADO installed last week). I talked with someone in the chat and they told me that they will open a case as everything tried on the sensor did not work. I had a professional install the thermostat after receiving a…
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My app keeps saying “open window detected” but all windows are closed
Hi all My app started to send me notifications about open window detections but there is no windows open. It has been a very cold night in Denmark and the thermostat is close to a large window, could that be the reason? Although, I also have another thermostat close to a big windows that does not say anything. I tried to…
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TADO works as a Relay System or Modulating?
Hello, I have a Logic combi esp1 35 boiler which was controlled by a Danfoss tp5001 wired thermostat. The thermostat had only two wires, COM and NO. Its manual states it is an "On/Off load compensation thermostat". The boiler has a "Fully modulating operation to low outputs" (from the manual). The manuals state that both…
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Tado to Worcester Bosch GreenStar 30i Digital Interface EMS Connection Bus (Working Setup Attached)
Hi below is a working setup for a Worcester Bosch GreenStar 30i Combi Boiler using the Digital Interface EMS Connection to a seperate wireless tado thermostat in another room I hope others find it useful Basically I removed my old Hive connection and receiver altogether from the boiler before i started on setting up Tado I…
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Replacing Mechanical Timer + Thermostat
Hi I have a mechanical timer controlling both hot water and heating. I also have a wired thermostat for the heating. Images attached. Can I replace my current system with the Tado V3+ with Hot water control(or any other Tado thermostat ??). And can I do that on my own or I need an expert? Are there any instructions or…
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Help! Wireless start kit v3+ installation
Please help! So sorry if this is silly but I am very confused and unsure if I have bought the wrong kit. I have a Worcester Greenstar CDi classic boiler and Digistat Optimiser and have bought the Tado wireless start kit with radiator valves. I have someone coming to fit for me but was looking through the box beforehand and…
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Humidity smart action trigger
Is there a way to set trigger for when humidity is at the set level to send notification via Alexa or Google or any third party integration? Ideal would be to look at the humidity inside and compare to weather forecast humidity level and if outside is lower than inside send notification to Smart home devices or phone to…
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Can an Extension Kit do a ZeroVolt link ?
Can the Extension Kit give a ZeroVolt Volt Free connection ? Basically, if a boiler needs two pins to be shorted out to fire the boiler, can the Extension kit do such a connection, or does it just send 230v down one link ?
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Bye Bye tado
Well. tado is no longer in control of my heating. The final straw was someone in their support team pushing a new configuration that completely broke the system. Smart Thermostats: (both) constantly show Configuration Download icon. Internet Bridge: When powered up or reset, goes through the normal cycles, then ends with…
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Anyone used this Opentherm Adaptor with the TADO Thermostat?
Hi, Im trying to convert my new Bosch Worcester 8000 Life to use Opentherm (or any modulating interface) with TADO. Nest users have pointed to this adaptor which converts the EMS in the boiler to Opentherm that can be read by a Nest V3. Just wondering if this also applies to TADO?
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Heating still on when all TRVs off
Hi. Tado support recently updated my config so all TRVs have the extension kit as a zone controller. This was in response to a situation when a call to heat for one bedroom radiator would result in a lounge radiator also heating. I was told it was because the bedroom radiator had the wrong zone controller, which was a…
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Setup question
Hi, just looking for some advice on a setup for a newly renovated house. im having a WB boiler with separate water tank. looking to control UFH with three zones then heating to std rads in the rest of the house(will add in tado trvs at some point) could someone advise what kit would be needed. thanks for the help
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Radiator Thermostat not keeping target temperature
I just got a new wireless thermostat+ smart radiator valves for the different rooms. The issue is that the rooms heat up to the target temperature at the beginning of the schedule/ when turned on manually, but then fail to keep the target temperature. My flat is extremely poorly insulated, so the temperature drops markedly…
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How can I stop my boiler firing all the time?
4 bed house Two zones: underfloor heating wired thermostat; regular radiators wireless thermostat Got this set up working well with the zones independent of each other. Happy! Condenser boiler. Decided to add some TRVs to control some rooms on Monday. And I’m less happy! 1x study only used in the day so set at low temp in…
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Schedule not always starting heating - Tado support says my system is problem
Hi, I contacted support because in the last 10 days or so, the Tado schedule is not triggering the boiler and I need to start the heating manually. Tado support have said absolutely no problems on their side. They are asking me to do lots of resetting, moving the bridge and even changing the router, is it worth me doing…
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Some radiators not turning off
Afternoon everyone. I’ve fitted Tado valves to most of my radiators but have had problems with three of them (8 are working fine). When I fit the Tado valves, they never manage to fully turn off the radiators. I’ve tried changing the temperature adjustment for them to see if I could fool the valve into closing completely,…
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My app is saying my heating is offline and I'm away on holiday at the moment what can I do?
Have uninstalled the app and re installed but no joy. Anyone got any ideas? Am worried my pipes will freeze!
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Get the status of the relay
I have 3 wired thermostats connected with Home Assistant (both clouyd and local by HomeKit). I would like to know the status of the thermostat relay. That is, if the thermostat is asking my stove to turn it on or off. In the app this information is absent (I don't understand why) and there are 3 waves that give an idea of…
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Adding UFH
Hello all, Currently my heating (combi boiler) is controlled by a TADO using a wireless receiver, wireless sensor and internet bridge etc. I want to introduce two zone heating by installing two, two port values, i assume that i can operate one of these values using the equipment i currently have, can i purchase another…
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Can I add the Tado Wireless Smart Thermostat to my existing Tado Smart Radiator set-up
I paired the new wireless thermostat to my existing Tado internet bridge OK, installed the wireless receiver which I presume paired to the wireless thermostat as the pairing indicator on it was lit. But the new thermostat won't control the boiler. It will switch on but not off. Am I supposed to use the internet bridge…
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Hardware Button for Home/Away Mode
Hello fellow tado users, We are using tado in a shared space and wanted to have a physical button to toggle home/away, because it wasn't feasible to always invite everyone into the app. So here's our solution: 1) Get an Apple Homepod Mini (or Apple TV 4th gen) 2) Install Homebridge (https://homebridge.io/) on a device that…
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setting the timer from abroad
Hello. I’m going abroad for a few weeks where I will be 12 hours ahead of the UK. For the first week there will be a contractor working in my home, so I want to keep the heating as set. After this period I want to reduce both heating and hot water. Question: will the changes I wish to make relate to the UK clock or will…
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Boiler is constantly on
Hi guys! set up my Tado to my boiler yesterday but the controller isn't turning the heating off when I tell it to through the app. I believe I have wired it all correctly. I have a Vaillant Ecotec Pro 28 boiler and I have wired it up as such: Brown cable (live) in node 3 of boiler and L node on Tado Grey cable (not sure…
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Tado to replace Danfoss in a system boiler set up
Hi there I hope all is well with you & you had a great weekend! I am hoping you can help me establish whether a Tado system would integrate well in to my home. I’ve tried to research as much as I can, so apologies for the long email, but hopefully this has all the information to help us work out if this would be a good fit…
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Wireless Temperature Sensor - totally unresponsive.
Evening folks, our Wireless Temperature Sensor has worked fine for almost two years and when required has prompted for fresh batteries. This morning we woke to a cold living room (The Wireless Temperature Sensor is used in there) and the app told me it was unresponsive. My first thought was to replace the batteries (I also…