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Instability and behavioral Change
Hi All I have had a full Tado system for a number of years (TRVs / thermostat / boiler controller etc) and it has generally been great. However more recently it seems to have become massively unstable for no reason at all… I have not moved or changed anything! Almost on a daily basis all or parts of the system are going…
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Tado Thermostat Internet Bridge disconnected and won't connect
Hey all, I had a major issue with my internet and had to reboot all routers and mesh points. However, I've only just noticed that the bridge is flashing for the router. I tried a different cable and port and it's still flashing. Do I need to do a factory restart and add all 14 thermostats in again? Or is there a way for it…
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Nest to Tado
My nest is wired Blue to N Brown L 1 Free clear 2 to Live via U link red wire 3 Black 5 to 2 via U link red wire 6 Grey Anyone able to rewrite this for the Tado wireless V3 , thanks in advance
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Not fit for purpose
The quality of the internet bridge, and therefore all other elements of the tado range are not fit for purpose! Under the Sale of Goods Act 1979 section 14 (2A) and (2B) they do not meet the standard that a reasonable person would regard as satisfactory (2A), and are not fit for all the purposes for which goods of this…
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State of tado Matter support?
We recently saw two new standards for home automation: thread and matter. I'm going to assume that thread support will have some difficulties. Still, it would be great if we could move away from having a tado bridge and use a general purpose bridge instead. But for the moment, I'm going to assume that's not in the cards.…
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Multi zoning
I have a tado system myself but one of my customers wants their changed to a tado system, they have two zones for their heating and one hot water zone… am I right in thinking they’ll need two of the wireless v3 kits to make this work? (They currently have two wireless programmable stats and a single channel programmer for…
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I can’t connect to the cloud keeps on blinking, no matter what I do
I got my new tado version 3+ and I’m trying to connect it to the Internet. The top light keeps on blinking no matter what I do I cannot connect it. Can anybody help me? I am using Three broadband. All of my other appliances are working but not tado.
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Why not ditch Tado?
I can see from this thread that, like me, there are a huge number of people with the same issue as me: the system going offline all the time. This obviously renders the system useless and I’ll be replacing it with a system that actually works. If Tado were decent they’d issue a refund… I’ve tried everything including the…
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2 zone heating control
Hi all, just installing Tado to my house, it’s a 4 bed with new oil boiler and hot water cylinder. I have separate zones for the ground floor and first floor rads (so three valves to control including hot water). I’ve had a search but can’t find a clear answer on this. I’ve installed the starter kit V3 per instructions to…
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Radiator thermostats with Smart AC in one room
I have Radiator thermostats in all rooms, but I also have air conditioning in all rooms and would like to add Smart AC control units from Tado. Before I purchase them. Would it work to use Temperature reading from Smart AC control unit for Radiator thermostats? So I do not need to add one more unit if I want a temperature…
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Hot water controls not working Baxi Boiler
Hi, I have a Baxi Duo-Tec Compact+ 1.24 GA boiler. Per the advice from Tado, I replaced my existing wired thermostat with a Tado Wired Thermostat V3 (EU purchased). Radiators work great. The Radiator head I added to a back room calls for heat appropriately. However, I have no hot water. The system shows hot water on but…
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App keeps crashing and removing all devices -help
Recently had tado system installed , no radiator values. At least once every 24hrs the app removes all the devices and we have to reinstall?? This is on two mobile phones one android and one apple. Anyone else had/having the same problem? any suggested solutions ?
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Reset TADO v2
Hi how i reset a tado v2? i tried to touch with two finger the arrow but nothin appened bye
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Rechargeable batteries that work in Tado TRVs
Probably useful to have a thread here with good/bad experiences of rechargeable batteries in the TRVs Tado recommend Panasonic Eneloop 1900mAh as their physical dimensions closely match standard AA batteries In two of my TRVs, I am using Energizer Recharge 2000mAh (all silver colour) batteries with no issues I've also…
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TRV tear down . . .
iFixit has published a tado° TRV tear down guide, it’s very easy to undertake and by chance I have a unit which has developed a fault; the motor seems to be partially jammed so I’m keen to try and free it. However, although the guide states the circuit board is held in with two cross head screws these are in fact very…
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Can I replace my grasslin towerchron qe1 and towerstat rs with tado
I'm based in Waterfotd
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More than 10 rooms - help please - pre sales question
Hi Tado Community, I’m hoping someone in the community can help as Tado themselves just copy & paste information from their web articles which doesn’t answer what I need to actually do or if it will work. I’ve used Tado for years now and have been very happy with the system. Let me summarise my current setup and what I’m…
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Help!!!
I have 2 Honeywell wired thermostats. I have a boiler and a water tank too. One thermostat is downstairs the other is upstairs. I have a tado smart I want to install with the internet bridge. Can I swap both Honeywell’s for tado smart thermostats and connect them via one internet bridge and then control them via the same…
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Battery to be replaced on TRV
Hello, I have Tado TRVs in my house since 2 months ago, more or less. Periodically... let me say once a week, I receive the notification of one couple of batteries to be replaced in one room.... then in another room... etc. Every time it is a matter of waiting some hours and the notification disappear. batteries are FULLY…
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Minimum battery voltage requirement
I have 2 radiator thermostats that nag me for new batteries every few months, while all the other stats are happy for the best part of a year or more. A new dry cell battery is 1.5 volts. The 2 nagging stats want new batteries when there batteries are 1.3 volts. I had thought about fitting rechargeable batteries, but their…
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Add another heating source to the app
Hi, I’ve recently installed Tado kit in my house on all the radiators. The house itself is quite old and we live in a village that has no gas, so we must use heating oil (kerosene). This is delivered periodically into a storage tank that has a maximum capacity of 1400 litres. It would be great if we had a unit of measure…
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Advice before buying
Hello, I have a dual zone system but (due to issues with the central controller) it was merged into one zone with regard to timings. This is the controller, it used to have HTG1, HTG2 and Water - HTG2 was amalgamated with HTG1 at some point in the past and the cable that went upstairs was disconnected at both ends.…
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Where To Start - Got Rad Stats, Wireless Stat and Programmer Thing
Hi All, Apologies if this has been asked before, but there's so many bits I need to put together in my head, it was getting confusing looking as so many individual results. Wifey bought 7 radiator thermostats, a wireless smart thermostat and a wired receiver box thing-a-majig. My task this week is to make it all work.…
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Pre-sale tech question - but how?
Hi, I've some questions I'd like to ask Tado before I buy. I can't find any way of contacting Tado though. Chat is unsuitable (and offline) no phone number; help centre doesn't help you top contact Tado. Not even a mailing address. This is weird.... and very off-putting. Am I missing something really obvious? Evan
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I can't undo radiator valves
Is anyone else having a nightmare separating the two parts of the radiator valves to change the batteries? I saw a video saying to press upwards on the bottom and twist the main part anti-clockwise but nothing happens. There's no movement at all. I've been in contact with support for over a week and they keep asking for…
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Hot Water Not Switching On When Scheduled
Hi Guys. Our heating is all working fine and works as per the programmed schedule. The hot water will not switch on or off though when left to the schedule. It works fine when we click on the hot water itself in the app and switch it on, but I want the schedule to switch the hot water on and off. What could be stopping it?…
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CH Not triggering Boiler - started today.
OK This may be another version of other peoples questions on here, but I wanted to ask as my setup seems slightly different. I have had my entire setup for almost 3 years, working fine, this just started happening today. My setup consists of a Wired Thermostat, and 7 TRVs. No Hot Water Extension. My system (non-Tado)…
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Exaclty what Tado smart valves do - & other pre-sale tech queries.
Hi, Struggling to find out what the Tado system can do - poor website info and a lack of customer support does not bode well. What I want to do is operate each room as its own zone. So I can set different temperatures at different times of day for each room. This means I can get the bedroom warmed up to n° in the morning,…
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Pay to use basic functionality like Open Window detection?
This is making me seriously furious! I have just installed the Tado Thermstats and when I check in the app I find that you have to have a PAYED account for the Open Window functionality to work properly which was a promised feature when I bought the devices! This is simply not acceptable and I really hope that this will be…
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Poss to default to rad off if TRV loses connection ?
My kitchen TRVs has a poor connection due to a few walls between it and the bridge. And it keeps demanding heat if it was on when it loses connection. I have 7x rads with TRVs and 3x rads without and 1x thermostat, so it's too hot at night when this happens. Can we make it so that when a TRV loses connection it switches…