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tado General Enquiries
Anyone know how I talk to tado? Their help system doesn’t have a General Enquiry option (that I can see)…
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How do I bypass Dragon Digistat+ whilst retaining Danfoss receiver?
Hoping this proves more helpful than Tado support have been on this occasion… I have just moved in to a new house and brought my old Tado system with me. The system in the new house comprises an Ideal boiler, LP241 controller, Drayton Digistat+ wireless thermostat, Lifestyle Wiring Centre and a Danfoss RX1 radio receiver…
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Heating coming on with HW
We’ve been using Tado for a few years and recently had a new pressurised hot water system put in plus new underfloor heating in kitchen. Since then the central heating has been coming on when only hot water should be on. Any ideas?
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Can only access1 of my 2 Tado accounts
I have 2 boiler somehow I have managed to create 2 accounts with 1 email but when I logged out from 2nd account to access the 1st (which I did) I can't access 2nd account at all. I do have other e mail addresses which Tado doen't recognise. What can I do?
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Smart control of 11 UFH zones
Hi I wonder if there is any way to use Tado wireless kit to control 11 separate under floor heating zones? Today I have two Roth controllers, one with 5 zones and the other with 6 zones and everything controlled by 11 of their wireless thermostats. I would really like to make all of them "smart" and be able to control it…
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Wireless receiver wifi and error lights blinking white.
Wireless receiver WiFi and error lights both blinking. Everything is working, I can control my heating and hot water. What does these lights both blinking mean? I’ve been unable to find any information about this. Thanks, Russ
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Fitting Tado in Worcester boiler
I have a Worcester Greenstar Highflow 440 CDi boiler with an integral DT20RF programmer. Is it possible to fit a Tado programmer without interfering with the internal wiring of the boiler?
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How do I get my heating to work.
Tado has been brilliant for many years but the heating has become temperamental. I have tried pairing but the smart thermostat does not pair. My phone can talk to thermostat when programming but it seldom talks to the boiler. I have tried resetting and other things without luck. I have a different programme each day with…
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My tado radiatorknob went offline now it is nott powering up
My radiator knob became offline. I tought it has a dead battery. Changed the batteries but never get a HI message. I tried different batteries but nothing changed.
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Can I connect WiFi to my Internet bridge without a router?
I have recently purchased Three 4G MiFi broadband and the router has no connection ports, so I am having difficulty connecting to the WiFi.
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TADO EU model - Opentherm + PDHW on a System Boiler with water tank
Hello... I have a system boiler and water tank. My boiler is IDEAL VOGUE MAX S18 which supports Opentherm and PDHW. The heating system is on S PLAN. My aim is to have Opentherm with Priority over Hot Water. Can TADO EU model archieve this? If NO, why not??? The PDHW on a S Plan requires the CH zone valve to be upgraded…
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I have a potterton pro max sl boiler with a Honeywell timer unit and a wired thermostat
I am wanting to know can I not just run the wireless thermostat for the heating and leave my timer on to control the Water? Was hoping to just swap the old t3 Honeywell home unit out and fit the Tado wireless starter unit? As the wiring to the old Honeywell timer is all over and doesn’t match any pictures I can see?
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Hot water ok but no heat as of this evening (31/03/2024)
Hi folks, earlier today we noticed it getting colder in the house so checked the system, sure enough no heat. The boiler isn't turning on when heat is requested but does work ok for the hot water. Looking at the gas consumption the heating has only been on at around 4pm today. I should say the system has been installed for…
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Assistance Needed with Tado Thermostat Setup for Two Zones
So we have the same situation here actually on two different houses, as they are family and they have both put under floor heating in their homes, and so we have the same challenge in both houses. We have bough a total of 4 Tado Starter kits, so have spent quite a bit of money. The challenge is: Combi boiler in both…
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What A Hopeless System
Time to call it out. Tado is a pile of crap. The system is wholly unreliable and the company support is non-existent. Does anybody here think the company stands behind their product. It is 100% rubbish, if not worse.
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Remeha iSense not compatible with Tado? (2024)
Hi! I have just ordered a whole Tado Kit and installed it. Old setup: - boiler = Remeha Calenta - Thermostat = Remeha iSense (Wired) I have replaced the thermostat with a wired Tado smart thermostat (connected 2 cables to + and - following instructions). Now things aren't working. If I request a high temperature, the…
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Current of Internet bridge connector
Hi all, I recently discovered that the adapter which comes with the internet bridge connector is AC/DC. I connected the usb directly with a cable extension (AC current) without using the Tado adapter. Does anyone know if the bridge connector uses AC or DC? If it is DC, I need to use the Tado adapter for DC conversion right?
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Tado TRV spanner icon after replacing batteries, will not calibrate
Hi, After replacing the batteries in one of my TRV's, a spanner icon appeared on the TRV and it will not calibrate? It's always stuck in the open position allowing hot water into the radiator regardless of room temperature. The app just says Error for this particular TRV with no error code. I've tried replacing the…
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Frost mode and not heating
Hi, I am useless when it comes to this sort of thing but bough this hoping it would help me heat different parts of my house separately. I had a friend install this yesterday, (starter kit and additional therm in one bedroom). Everything is wired in, set up and recognised on the app but it doesn't seem to get to tem or…
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Outside Air Quality & Pollen Count/Forecast
Time of the year again coming up to the hay-fever season. I've only just noticed that I have lost the outside Air quality and pollen forecast in the app and website. This was extremely useful over the sumer periods. Not needed so much over winter. Considering the monthly fees are going up, why was this removed?
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Consumption by Room missing from app
Apologies if I've missed something but I've searched support and this forum and can't find an answer. The Consumption by Room section under Energy IQ seems to have disappeared completely from my app. I don't mean the data is missing; all my devices are collecting data fine. Has this been officially removed? I've been using…
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Multiple Users
Good Morning everyone, I've just got a new Tado thermostat with the Extension kit. All working till now except for a small inconvenience with the Tado app. Here is the problem: if I have the app opened on my phone and my wife opens it on her phone, I get logged out or the other way around. We are using different user…
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Anyone setup a tado wireless v3 on a worchester 28 cdi conpact?
Hi, Just got the starter kit v3 and just found out there isn’t any instructions on the Worcester 28cdi compact, has anyone installed a tado on these boilers before? I’ve asked for instructions but seems like I won’t be getting any till Wednesday or Thursday
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How to install? Ideal Logic+ 30, Ideal PRT3 and tado V3+
Hello! I just ordered my first tado V3+ starter kit and two smart thermostats and plan to replace an existing system. The current system is an Ideal Logic+ Combi 30 with a wireless Ideal PRT3 RF programmable thermostat. I've looked at several installation videos on YouTube but can't seem to understand how the tado will…
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Tado bridge losing connectivity
Hi. Hi. We changed our broadband service provider (and therefore router) within the last 6 months. Previous to this we had no issues with our tado bridge losing cloud connectivity. On two occasions since the change all of our smart radiator valves have lost connectivity on the app. When I checked the tado bridge which is…
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Apple Homekit Apple Homekit is no longer to connect to the Smart Thermostat.
Recently my Apple Homekit is no longer to connect to the Smart Thermostat. There or no issue connecting to the Smart AC Control. If I cycle the power of the internet bridge, the homekit is able to connect for like 20-24 hours. When the Apple Homekit is not able to connect to the Smart Thermostat, the Tado IOS application…
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Unable to open Smart Radiator Thermostat
What seems like something of a stupid question. I've been given a used Quattro pack of Smart Radiator Thermostats, and three were easy to set up, but I can't get the fourth unit open to install batteries. The original owner is "shrug, I don't know, they've been back in the box for a while". Is there anything obvious I'm…
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Room stat setting
All my rads have smart trvs. What temp should I set the room temp to?
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Tado TRV Brass Colours
I hope someone can help. We are doing a big renovation and will have polished brass radiator valve housings. We’re happy to replace the tops with our existing Tados but that little silver thread that connects it to the body of the TRV is so annoying. Anyone had any luck replacing these with brass ones? Or any other smart…