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Geofencing problem
I am the v3 app which I paid for . Taco is consistently saying I am away and so no heating until I overuse it . Does not pick up my location . Have checked all the phone settings and emailed tado who have sent it to their technical department . No they are Not even answering my emails . Am very dissaponted with them and am…
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Redo the thermostat setup
Hi, I've bought an Tado Smart Thermostat but when adding the device I have chosen the wrong settings for my boiler. Does anyone know how I can redo the setup? I can't remove the device to start over again. Thanks in advance, Regards /me
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Several Rooms in One
Hi all. Been reading the forum about the 10 room limit. Whilst I’m another unhappy customer - I’m not going to ask the question again. What I do want to know though if people do know - if I group a number of rooms together - will the radiators turn on/off independently? I ask as the only rooms where we have more than one…
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thermostatic radiator valves are too noisy
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How do you handle these scenarios?
I have 3 rooms configured in tado, and i was wondering how you handle managing the below scenarios - maybe you have better solutions than mine! 1) Manually turn off heating for the whole house - for example I sometimes fire up the fireplace and would like to shutdown heating. My Solution: IFTTT button to set to off and…
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Can't add Smart AC Control to Apple Homekit
Hi, I can‘t add the Smart AC control to Apple Homekit. It’s connected to the internet and the tado app is working perfectly, but every time when I try to add it to Homekit I get the message: ‘’Couldn’t add Accessory. This accessory isn’t compatible with your Wi-Fi router’’ Please help.
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Humidity sensor reading
One of my STRV,s (v3+) is showing too low humidity (30%) I’m pretty sure this isn’t the case as we are in an old house (solid wall construction) and expect it too high not low. Has anyone else had issues with the humidity readings?
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How easy is it to set away/home compared to paying the subscription?
Hello, If I buy tado v3+ but do not take out the subscription, how much 'effort' is required in the app to turn the heating on/off manually as opposed to auto. All the backlash I'm reading seems to suggest it's a big deal, so is it more than a case of, 1) get a notification, 2) click on it to open the app, 3) click a…
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Geo-Fencing & Auto Assist
I have Auto-Assist active and am currently out of the country. On looking at the Tado app I see that the heating is remaining inactive whilst nobody is home but the Hot Water is still being heated in accordance with the Smart Schedule - why? There’s no logic to this behaviour.
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Smart Radiator Thermostat
Hi Guys, I have purchased 4 radiator thermostats and just fitted 2 at the moment, I am wondering if I can set the location of a user so that their bedroom (which has a smart thermostat fitted) will not heat in the house if they are not at home? regards Michael
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New TRVs
A lot of my radiators will need new Trvs for the Tado trvs to attach to. Can anyone recommend an easy to fit reliable one?
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Explain offset
I’m not sure which way the offset works, if the valve says it’s 19 but it’s actually 22 does that mean the offset needs to be 3, as in it’s 3 degrees higher? Or do you need to tell it -3 as in the valve is registering 3 degrees lower than actual temp? I think tado should show a couple of examples on how to correctly set…
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Smart thermostat
Hi, can anyone help please. I need to surface mount my thermostat and run cable trunking to it. Has anyone found a surface box that the thermostat will fit into / on. I know that Tado sell a trim plate but I can't tell if that will lift the unit off the wall enough to run trunking up to it. Thanks in advance.
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Does anyone understand the Thermostat Graph
I can’t get my head around what the thermostat graph is stating. Does anyone know what the various information is saying?
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Set up problems
Hi I have set up a thermostat and extension for hot water system. The hot water works. The heating doesn't... When I increase the temperature on the thermostat the boiler kicks in but the radiators don't warm up. Before I made the change they worked perfectly. What could be the problem please?
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Safety Precaution
Hi, Is there any way to disable the alteration of temperature on the radiator valve to prevent a child from altering the temperature. I.e. disable manual control and only allow from phone or wall operated thermostat?
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Need help to understand Geofencing
Hi, Just installed Tado. My set up contains Smart Thermostat, extension kit and 7 TRVs. We have two smart phones both with the Tado app installed. However, I do not get geofencing. It correctly determines if we are home or away but then doesn't seem to do anything. As an example, at the weekend I went around 5km from home…
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No option to add an extension kit
Hi, Managed to set up my internet bridge and first smart TRV no problem. Now I want to add an extension kit. I tried on my phone, it said to go to the website which I did. On the website I go into my account and then into devices under settings. There is no option listed to add an extension kit. I can add a Smart…
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One smart thermostat per room?
Hi So far I have replaced one Danfoss TRV with a Tado radiator stat, linked by a V3+ bridge to my android phone, and it works well in a spare bedroom room that is used occasionally. That was the easy bit! Most of the house has wet underfloor heating controlled by 230v wired room stats. There are three zones, with a total…
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Central heating Chaffoteaux Niagara Green C
Hi there I'm new here.. And I'm so excited about this Tado product, therefor I'm about to buy the whole Starter Kit. BUT the main question of this all... Is my Central Heating Chaffoteaux Niagara Green C compatible with your product? These are the Stats Niagara C Green is a condensing…
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Feedback for Tado Admin
I had occasion to copy a post from yourselves informing a member here who had no heating at all, what your emergency procedures are. My post had to go to you for approval - how useful is that in an emergency!! It is now 1720 hrs and my post has still not been approved. I appreciate the time and the season but your…
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Batteries -good?
Yesterday I checked the battery health via the app of all the radiators and they all reported as good. Today one of them needs replacing . Considering when I tested them after taking them out they were 1.38v instead of 1.5v is this really enough of a drop to warrant a change? And what is the point of the battery indication…
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Switch off all heaters simultaneously
Is there a way to switch all heaters off with one click rather than having to switch them all off individually? The old app did at least allow to me to swipe from one room to the next, but the new version requires several clicks and is even less practical. Help much appreciated, thank you
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Where is the button for setting "home mode" ?
On the mobile app there is (was?) a button to set "away mode", but I can't find the button to set it back to home mode. It is now pretty cold in my home... How can I manually toggle between the 2 modes?
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Missing outdoor air quality
I’m missing outdoor air quality index. App only shows outdoor temp. Anyone else? Workaround?
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Can the Smart TRV set work with the Extension Kit alone, or does it need the Smart Thermostat also?
Just bought smart TRV starter kit (2 TRV's & ethernet bridge) and another 8 TRV's for an HMO property. All working great but as tenants work individual shifts there's time just one room is occupied - i'm seeking a way to have any of the TRV's fire the boiler as opposed to relying on the current original wireless stat to…
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Vaillant TurboTec boilers compatibility
Hello! I have purchased the Tado system (Smart thermostat, Extension kit) but have problems trying to connect the extension kit to my TurboTec Plus boiler. The tecnicians I have contacted say that the two cannot work (in their opinion) together so I am asking if anyone here has ever managed to connect a Vaillant TurboTec…
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Thermostatic valves at the radiator outlet
Hello Friends, I've been a lucky TADO owner for a year. Except for a little trouble, it works fine. I've been renting a flat where I've lived for 3 years and I'm struggling with strange problems here and trying to improve it somehow. Every now and then I discover new, terrible mistakes made by the owner. And this is the…
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Any good deals for a smart thermostat?
As the title says, are there ant deals anywhere? Thanks
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Tado thermostat shows-up in LAN as Espressif???
When i scan my local network i can't find my Tado Wireless Thermostat. The only device what is unknown till now, is a device who's manufacturer is Espressif Inc.. Is that the Wifi Chipset incorporated in the Tado or...?