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Extension box in existing setup
I have my thermostat wired to my heating system, but now want to change that to wireless via an extension box. Do I need to remove the thermostat from my setup and do a new thermostat installation and then choose the extension box connection? After installing the extension box I assume the NO and NC switches will work on…
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Loud TVR valves
When my radiator switch on I hear the noise and wakes us up if we are in bed is there a way of stopping this?
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My tado smart termostat seems have problem
Hello. I'am have in home working configuration from 1 bridge and 2 smart radiator termostats and all work ok, i'am happy :) Recently i'am buyed from ebay 1 smart termostat to expand system. First i'am selected tado installation help, after i'am go back and selected "already wired" installation and pair finish ok, web…
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Controlling multiple thermostats
Hi all, I couldn't find this elsewhere so hope its not a duplicate. Basically the home already has 2 zones of heating working off the one combi boiler. One wired thermostat for downstairs and another for the 1st and 3rd floors. So I imagine I'll need 2 tado smart thermostats. I also want to get plenty of smart TRVs for…
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Tado Smart Thermostat Temp Query
Whilst I am happy with the thermostat and the app and ease of controlling and monitoring the heating, there seems to be a bit of a design floor with the low heating request (heating modulation). When the boiler kicks in it will get up to temperature with medium and high heat requests, this is fine as it will over kick the…
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The ‘Set to’ temperature in the tado˚ app
New tado˚ user here, so please treat me gently. I have a simple smart thermostat in my lounge. I have Geofencing and Auto Assist on. My Smart Schedule is set for heating to be on from 06:00 to 22:00 with a temperature of 20°C. My Away temperature is set to a minimum of 15°C. 1. Yesterday, I was away overnight. Everything…
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IFTTT
Does anyone know if we can use the API to write a better IFTTT integration? The existing one seems not to have been developed further for years and is so basic. What I'd like to achieve is triggers when a radiator comes on and off, I could probably achieve that if I could use the current temperature the radiator is set to…
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Multiple zones and fine tuning rooms
There are two zones in my house ground and first floor. My ground floor is an open space so one thermostat is sufficient. There are 6 heated rooms upstairs in zone 2 with only central heating radiators. I would like to have granular control in the 4 rooms and other 2 rooms set only by zone 2 settings: 1. main bathroom with…
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2 radiator thermostats 1zone
If I have 2 smart radiator thermostats in the same room which one will control the temperature
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Smart radiator stuck 'unmounted' despite passing through the calibration stage without error
Hi. I've got a smart TRV that refuses to get past the mounting stage in the install wizard. I can install the TRV itself and it'll successfully go through calibration, ending up with the three squares correctly then moving on to (its default?) 'home' setting of 19°C. The online wizard doesn't acknowledge this has happened…
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What is the guaranteed lifetime of V3+ ?
The Tado devices are not too cheap. I'd like to know the minimum support time or guaranteed lifetime of the current devices and app version. I understand that Smart Thermostat or TRV can break after and there is a (2 years) warranty. But my question is more about the lifetime of the whole solution at current version. I.e.…
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Multi Zones
So i have three zones in the house, 1st floor radiators, ground floor radiators and ground floor UFH. The UFH is divided into 5 different zones (they serve different rooms). Will the Tado be able to turn off and on, each zone, but also each loop of the UFH when i need to? I know the nest for example, will turn be able to…
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Adding an Extension Kit to an existing setup
Hi I have a Tado Smart Thermostat and bridge which work fine with my CH/DW programmer (which is directly wired to the boiler). Today I replaced the programmer (British Gas Model UP2) with an extension kit. I got to a point in the "add device", where I selected extension kit, where the installation stopped and the device…
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How do i book a fitting of a system i have bought?
How do i book a fitting of a system i have bought? I live in Northampton and i am not happy about fitting this my self as i have damaged one thermostat so far and am not enjoying the fitting experience. Many thanks Paul
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Extension kit
Ive picked the wrong boiler in the set up so its only showing me the wiring and set up for on off not opentherm is any way start again or reset or do I just need a different wiring diagram
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Ideal Logic Plus Combi C30 Boiler - Error "Check Room Stat Batteries"
Hi, I just finished installing my Tado Smart Thermostat and Extension Kit, and all seemed to go okay. However, my boiler is now giving an error code - "Check Room Stat Batteries" and doesn't seem to be responding correctly to commands sent from Tado. I put the unit in CH (Central Heating) + DHW (Hot Water) mode, and it…
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Neotherm floor heating compatibility
Hi, I have a house with floor heating. The system used is Neotherm and there are wireless sensors in all rooms. Does anyone know if Tado works with this system and which components I need to buy? Thanks in advance /M
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Multiple TRVs in one room
How does Tado handle multiple TRVs in one room (with no wall thermostat)? If I set the room temp to 20C, and one TRV measures 18C and the other 24C, will the boiler trigger, and open one radiator, and close the other, or will tado average the numbers and assume the room is at 21C and not trigger and keep both valves closed…
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Can you use without wifi
We’ve just bought a house with an already installed Tado system. We don’t have WiFi installed yet, it there a way of using the Tado heating system without WiFi connection? Or a way of overriding the Tado system to use the boiler/heating until we get WiFi?
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Do I have to have the thermostat
Can I run my radiators thermastat valves without my thermast and just use my internet bridge
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Saunier Duval ISOTWIN F 24 E Installation to Smart Thermostat - 1046842
Hi, Further to my previous post https://community.tado.com/en-gb/discussion/comment/4031#Comment_4031 , I have taken photos everywhere to determine the exact cable routing and boiler type. Removing the boiler covers reveals the Saunier Duval ISOTWIN F 24 E identification label along with the relay switch cabling and an…
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What valve is this?
Installing TRVs and have several newer radiators with a valve like this: https://ibb.co/7r5Z3yp Any idea what they and what kind of adaptor I need? Don’t think anything in the box fits Thanks!
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I've had a Tado for nearly 3 years. Can anyone tell me when the app became free?
Hi, This is my first question/comment so please go easy on me! I had a Tado fitted by Homeserve in December 2016 and was told there was a charge for using the app. I paid £3.50 am month for the first year then it went up to £7. I was looking at changing to a Hive as their app is free and then I discovered the Tado app is…
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TAdo will not communicate with my app.
I live two hours away from the property I let out (where TAdo is). Recently I had internet upgraded to faster and since then I cannot connect to TAdo device. This happened in the past and at that time I had a customer service person to take me through the process, whilst I had one of my tenants also operating TAdo device…
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One radiator stat is not controlling temp in room
I have 10 zones with smart rad valves. 1 zone is set at 21 but heats to 25. History shows no call for heat when 21 reached but radiator keeps getting hotter. I’ve tried remounting but no change. What should I do?
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Can Smart Radiator Thermostats be set to a permanent closed position ?
Hi, I'll soon be installing a tado° Smart Thermostat, bridge, and some Smart Radiator Thermostats. However, I also soon plan on decorating the living room, which will consist of removing the radiators for removing the wall paper and painting the walls ! The thing is, when I decorated the other rooms in the house, I was…
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230V installation cabling questions
Hi, I'm getting my tado° Smart Thermostat tomorrow. I want to install it by replacing the existing thermostat, which is connected to a Saunier Duval isotwin combination boiler. The following images are of the cables going into the existing thermostat: Note that the earth cable in the image was never installed. What will be…
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Geofencing and open window detection
Hello, I was reading some reviews that version V3+ doesn't offer geofencing and open window detection if don't pay monthly subscription? I'm using Tado at the moment with old version but I'm just building second house and I was planning to use Tado in new place as well BUT I won't be paying any subscriptions! Is that true…
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Four cable 230v installation
Hi, I have purchased Tado online from a French retailer and will pick up the smart thermostat and four TRVs tomorrow. I want to assure a seamless installation :-) My current thermostat in the hallway has four cables going to it as follows: Contact 1 : 230v in blue cable Contact 2 : 230v in red cable Contact 3 : nothing…
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Pairing to be activated every 12h?
I get disconnected on mythe app with the server symbol next to my Thermostat icon. Bridge is fine, but I have to click “activate the pairing“ as it’s only active for “12 hours”. Why can’t you just have it on all the time?