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Just installed thrmostate and extention kit all showing connected on App but still no heating?
Any help please from a very cold house and now with a grumpy wife....
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Query
Help needed I have the smart thermostat linked in same room as a radiator thermostat when I change the temp on app only flashes and shows the change on the smart thermostat not on the valve is this correct or should they both show the change ?
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Device name wrong on website & app
The device name shows as "Fine8" on the web display and my phone display. When I dig into the Tado settings on the phone app (People -> me -> Mobile Device) it also says Fine8, but I can't change the "Device Name" setting under this. The iOS it displays is correct for the phone. The device name for the phone (Apple…
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Problem with immergas victrix 24 tt boiler
I bought few days ago a Tado thermostat and I changed my old Computherm Q3 to it. I noticed the boiler only running on first power level(one flame icon and It can 3), but tado thermostat request for highest heat level(3 heat wave). My boiler is Immergas Victrix 24 tt. I noticed also that my boiler doesn't turn on the low…
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How to raise a "support ticket" with Tado
Does anyone know how to do this please? I've tried with a couple of Tado persons on "online chat" today but its clear after several hours they don't understand how Tado modulates a boiler. Can't find a phone number either. Very difficult to talk to anyone technical at Tado who knows their stuff.
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Smart schedules not working
Ok guy, new user here I have my smart thermostat setup to go off at 10pm and come back on at 7am and all the other room are the same , but I now I wan’t one room to go off at 11pm instead which I have set for that particular room, now the tile colour has changed to denote that it is on and the room temperature is below…
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Slow response to manual temperature change
I am concerned that it can take up to 15 minutes for changes to my thermostat to be recognised by my boiler {especially turning it off if I get too warm in the house). I keep asking technical about this and I keep being told that it's to do with preventing boiler overwork. But in another house, Hive can control changes…
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Boiler programmer on or off
Hi guys just about to purchase a thermostat starter kit and 4 rad stats, My boiler has a remote programmer and thermostat now I know the remote thermostat will be replaced with the Tado thermostat but what should I do with the programmer, should I leave in the timer mode or would it be best to set the programmer to…
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Hot water but no heating problem
Hi there, Yesterday my heating stopped working. The hot water works fine and there are no problems connecting to the bridge and the extender. The boiler is firing up no problem for hot water Tado Technician suggested it might be that diverter in the boiler is stuck on hot water I'm waiting on an engineer to come around…
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Boiler sends heat when not requested
Hi guys, all my tado thermostats are set to off during the night however the boiler is sending heat to a bathroom radiator which doesn't have tado. It wasn't that cold last night so it isn't the frost protection kicking in ??
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Tado Bridge network
How can I find out what network Tado bridge is using and what’s IP?
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Smart TRV offsets
Hi, sorry for appearing dense but I need some advice on setting the offset in our living room. I have an independent thermostat in the room measuring 24 when the radiator is at 22. Do I increase the offset +2 or decrease it -2. Think it should be +2 to 24 to match room thermostat. If the valve was reading higher than the…
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Use Existing Wiring For Extension Kit?
Hi, purchased a second hand extension kit which doesnt come with the other bits that it usually comes with. Currently got Nest installed so assuming I dont need anything else and can just swap like for like and use existing wiring with nothing else needed?
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Geo location on huawei phones
My wife’s huawei p30 pro running EMUI 9.1 software, says she is always located at home any idea? I’ve tried all the location settings and battery optimisation and it’s still the same? Thanks
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Do I really need a smart thermostat?
Hi guys, At the moment I have installed 5 smart radiator valves that are connected to the hub and I am looking to control my rads individually via the app, so am I right in thinking that I don’t really need smart thermostat, what would I lose by not fitting a smart thermostat? Presume all the functionality is coming from…
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Scheduled days
At the moment I use the 5/2 on the schedule , but I do shift work , so every week I have to change the schedule Is there a way I could do a 3 week rotating schedule ?
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Replacing Salus thermostat with Tado
Hi all I have a bog standard (Main Eco Elite) combi boiler. The heating is operated by a local "programmer" in the boiler (with the clicky tabs on a circular mechanical timer), and also switched on and off by a wall mounted unit which in turn communicates with a wireless thermostat. The unit on the wall is a very boring…
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Does Smart Thermostat works together with Smart Radiator Thermostats
Do these two products work together in some way? I guess what I'm asking is can they communicate between each other in a way that setting temperature on Smart Thermostat can send information to two different radiators in two different rooms to adjust themselfs so that one room is not warmer than another one if their sizes…
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Tado for 3beds apartment
Hi Tadoers, I'm in the processes of buying a 3beds apart and I'd like to be able to control the temperature individually for each room. I've got a few questions I wasn't able to answer with the FAQ and online docs. What's the benefit of buying a hub if I'm buying individual radiator thermostats? Tado videos says it will…
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Zone valve
Hello, I'm having trouble connecting my zone valves to my thermostat. After having made a whole series of tests, it would seem that the thermostat remains blocked as in red on the image: Is there a parameter that I have not entered correctly in the thermostat to control this? I imagine that there must be a relay which…
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Y Plan hot water problem
Hi, my first post having just installed a thermostat and extension kit to an existing Y plan system. I'm replacing an old 3 wire Honeywell thermostat and Drayton Lifestyle LP722 programmer on a fully pumped system with separate hot water and heating. This existing setup worked fine with no issue. The thermostat was easy to…
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Tado TRV question.
Hi, I have a Tado room thermostat which controls 3 radiators in my house and 2 Tado radiator valves which are in two other rooms. I'd like to be able to control the rooms with the radiator valves in them separately to the others. At the moment if the radiator valve calls for heat the rest of the radiators heat up. Can this…
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Underfloor heating, tado compatible?
Hello. I have no technical information on what the system in my bathroom is, beyond the thermostat being branded ‘warmup’ and the fact it is electric. How can I investigate whether I can swap the thermostat for a tado? Thanks Ed https://ibb.co/S06kDNr
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I have a few questions/suggestions
Hi Just finalising my system, 12 smart radiators (2 more if I can fid a way of installing them on my towel radiators) one thermostat and one internet bridge. I have a few questions/suggestions What does the symbol ƧƧƧ mean in the graph, sometimes only one is highlighted, sometime all three I presume its stages of heating.…
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Bosch Tronic Heat 3500
What is the correct wiring/setup for this? There is just one little clue in the manual to look for Junkers and Boderus, but I have tried all of them without success so far.
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Bosch Tronic Heat 3500
What is the correct wiring/setup for this? There is just one little clue in the manual to look for Junkers and Boderus, but I have tried all of them without success so far.
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Need some help to know exactly what I need to do to install Tado.
I just bought a house without smart thermostat, I want to install Tado as I want to control the heating per room. I was ready to buy it until I realize I need to check the connection of my valves. After digging on internet I found I have Oventrop Radio Thermostats UNI L Maxi 40x1.5, in the valves support file that I found…
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Valve temperature correction and Smart AC controller
Hi guys, as I'm planning to buy some Smart AC controllers and as most of the user I'm having issues with the temperature measured by the Smart Radiator System (mostly these systems are really a lot influenced by the radiator temperature and a fixed offset could not help), before to start implementing an hand made solution…
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Taco smart radiator valves installation
i have installed 9 smart TRV successfully. To complete my house I need to install 3 more making nine in all. When I reach the point where I am asked to assign a room name I am not allowed to. I have sent a message to tado support which they acknowledge but then do not respond. Any ideas?
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Defeat Loss of Internet or not?
If I were to put a manual switch between the boiler-control thermostat and the boiler, I could then turn on the boiler manually in the event of loss of comms. That being so, could I then manually turn on individual tado TRVs, at the TRV, as required please?