-
Extra boiler connection
I would like to install a boiler separated from my heating system. How can I connect it to my Tado network to manage my water temperature? The model I would probably install is CTC 102 waterboiler
-
Connection issue - Smart Radiator Valve
I've had Tado installed for over a year, including Smart radiator valves throughout the house. Initial connection problems with some valves were solved by moving the Bridge to the centre of the house (upstairs) and it has been working well for months. Recently, one of my downstairs radiator valves started to fail to…
-
Firewall ports/destinations
Due to Tado's critical dependency on internet connectivity I'm looking to install a failover 4G modem connected to my WAN-failover capable router. I'd like to ensure that I restrict traffic to ONLY Tado-Related and would like to use as many elements as possible to do so, as opposed to JUST allowing the Tado gateway IP…
-
Inviting people to my Tado
Invited my partner to tado, when she logs on to app, knocks me off. Any ideas how we can both be on ?
-
Master Thermostat Control?
Dear Tado Community, Currently I have a TRV in each room of my house (living room, bedroom, spare bedroom). I have the main control thermostat in the hallway. Currently each room can call for heating independently - which is great. However, I would also like the thermostat in the hallway to act as a "master thermostat" so…
-
Tado thermostat in the summer
I've just had a Tado thermostat installed with a new combi boiler. The house temperature is very comfortable at the moment. I was wondering how I should set things when it gets warmer? Previously I just had the boiler on a timer and just has the radiator in the bathroom on to dry towels. Do I have to set the Tado…
-
Tado Smart Thermostat and Smart Radiator Thermostat valves interaction question?
I don't know if my question has been asked before but if so I cannot see it. I don't fully understand how the Smart Radiator Thermostat Valves work. My house has one single zone heating valve and a second zone valve for the hot water. It is the heating side I am unsure about. My question is this. For instance if room A has…
-
Connection being lost to Smart Thermostat
I have just resolved a connection issue, on checking with support my bridge was operating on channel 11, the same as my nearby access point (Channel 1), I have changed the AP to channel 11 and all connections are now good. This information should be on the website!
-
Smart AC control cannot connect Wifi
I change my wifi router, so I do factory setting on my smart AC control. However, I cannot able to connect my AC control to my wifi after trying a lot of times. My wifi works well with all my other device like iPhone, computer, Apple TV,,. but not the AC control. The error start at the accessory setup (which should be…
-
Wiring in a smart thermostat
I am currently using my smart thermostat but now want to wire it in. How can I find out which wires go where. My old thermostat has a red, yellow, green/yellow and blue wires
-
Wiring in a smart thermostat
I am currently using my smart thermostat wirelessly but now want to wire it in. How can I find out which wires go where. My old thermostat has a red, yellow, green/yellow and blue wires
-
Setting all devices to be OFF
I have 1 x Internet Bridge, 1 x Extension Kit, 1 x wireless Room Thermostat and 8 x Smart TRV's, Samsung S8 phone on Android 9. Is it possible to turn off all devices in one operation, or set them all to Away mode in one operation ? Also, when I click the Smart schedule button (on any device) and click on Away Tab, nothing…
-
Device with unfinished installation not showing on device list
Hi folks, Installing thermostat the other day I got delayed. I got it powered on and paired but not installed on the wall. The app is correctly saying the installation is not complete for that thermostat, and says to log on a tablet or pc. When I do, there's a red dot on devices, click on that and no device is listed (just…
-
How do I enrol on the public beta testing for manual On/Off/Auto?
How do I enrol for this important improvement. I am unfamiliar with beta testing. How long will testing last until we get the improvements. I am on version v.3.
-
google home activation
I have eight tado thermostats at home and I connected the system to Google home So when I want to activate the heatingI just say "Okay will set all thermostats to 24° And Heating starts. The problem is that seven out of the eight Thermostats Become set to the 24° for one hour and afterwards they return To the temperature…
-
Is a Smart thermostat needed
Hi guys, I've got a Tado starter kit and plan to add all radiators to have smart valves, 10 in total. I'm trying to work out what benefit the Smart thermostat brings if all rooms had a smart radiator valve. It would be mounted in the kitchen which is the most used room, so possibly easier to knock the temp up in that room…
-
tado cloud light blinking
This morning the cloud light is blinking. all other lights are on. have reset power on the hub, reserved ip address on the router, and bound IP and mac address (couldn't see an option for a static IP address on the router page) Assume it is a problem in the house, as tado servers are online. not sure why anything would…
-
What type of setup?
Hi there, Maybe you can help me choose the right current setup in my home to be installed my TADO. We do have a combi-boiler upstairs (Glow Worm Flexicom 30cx) and we have an accessible Programmer Boss Therm BUP2 wired to the boiler. Is that correct to assume that we only need to dismantle the programmer and simply replace…
-
Underfloor heating digital bus compatibility
Hello, could you please let me know which underfloor heating systems are compatible with tado acting as the primary controller for a series of room stats connected in a bus arrangement? I'm assuming this would use the D10 setting on tado. Thanks Andy
-
How to connect radiator?
Hi, I got this connection on my radiator and i'm unsure of which adapter to use to install Tado : Does anyone recognise this one and know the adapter that is needed? Dennis
-
New user - geofence functionality
HI folks, I recently purchased a V3+ starter kit with 2 smart rad stats. I've currently only setup the bridge and the 2 radiator valves until i purchase another 8 smart valves when I will add the main thermostat and extension to the boiler. The account is automatically shifting to away mode when we are out of the property,…
-
Timer kicks in but boiler doesn’t stay on
I have the smart thermostat and extension kit. Boiler switches when extension kit timer kicks in but doesn’t fully fire up and switches off after few minutes - seems to do what it would do at the end of a heating period. Have only just fitted it today so may have set something up incorrectly, but all devices show as…
-
Smart AC v3 do not have Dry and Fan Speed in Homekit. Using Mitsubishi 3G28VA2
Hi, I bought Tado Smaret AC v3 recently and successful on setup. Unfortunately I cannot see any fan speed setting inside Homekit. I'm using Mitsubishi StarMex 3G28VA2. Please help!
-
Mixing Different Brand Wall Stats With Tado
We have a wet underfloor heating system downstairs and rads upstairs. Individual wall stats in 3 zones and one upstairs on the landing. One of the stats downstairs has a fault and needs replacing, so it seems a good idea to switch now to Tado. My question is, do I need to replace all the room stats with Tado to make the…
-
Moving Home
Hi - I’m moving home and need to remove my Tado extension kit and thermostat, putting the old Siemens timer back in place. Can I get instructions for this? Basically a copy of the original assembly instructions and I can use in reverse, with first step still be cutting power
-
How do I control temperature and timer?
Just got this equipment yesterday with new combi boiler. AMA pensioner. How do Iget my heating on/off and set the timer? Thanks
-
Apps how heating but boiler was not (but was working) why?
On 2 occasions I have noticed the house was cool and the kitchen radiator was cold (has Smart Radiator Value). I checked the app and it showed "heating to xx" on the rooms with Smart Radiator Valves and the Smart Thermostat. However the boiler was not heating. I watched the boiler, occasionally it came on for just 30…
-
'Bed' Symbol on TRV
Just out of interest, I noticed when the light shone on my TRV one of the cutouts for a light symbol was a 'bed' icon. Anyone know what that is for? All Tado articles showing what all the symbols mean dont mention this one at all
-
Why do radiators with smart valves stay on when boiler is off
I turn Boiler off but radiators with smart thermostat valves stay on. why is that. do they keep the boiler on
-
Low battery on valve but 'good' on app?
Hello, My radiator won't come on, checked the battery on the valve, the LED is showing low battery but on the app it is showing as full? What do I need to do? Thanks