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Hot water in away mode
Hi all. i'd like to turn off the heating entirely in the summer and just have hot water From what I can tell, putting into away mode should do just that. However, the away mode for hot water on the app only has on or off I.e No schedule options. Will it stay on all the time or revert to the home mode setting for hot water…
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Third Party Access Removal
I recently linked Google Home, Samsung Smartthings and Amazon Alexa to my Tado account to see what Tado functionality each system provides. I've decided to go with one and want to delete the permission granted to the others. Other apps/systems provide the ability to see which third parties have been granted access and…
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Radiator thermostat compatibility with corner TRV bodies - for towel radiator
Hi, I am after a corner TRV body that will be compatible with the Tado radiator thermostat. I can only find unbranded / unknown brand corner TRVs (for example this https://www.bes.co.uk/eres-corner-trv-twin-pack-15mm-chrome-23853). Has anyone had any success in fitting a Tado head to a corner TRV body? Many thanks in…
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What TRV do I have? Photos attached. Any help appreciated.
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Non-thermostatic setup
I’m attempting to set up non-thermostatic control using the Smart AC. The codes for my Minisplit can’t be found and then the setup seems to revert to thermostatic setup on its own? Help
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Is LG ArtCool Mirror (AC12BQ) supported?
Hi, I don't have an AC yet and I'm thinking about buying an LG ArtCool Mirror (AC12BQ) unit and I was wondering if this is supported by Tado. LG logo is listed on the site and as far as I can tell the remote control is full state so I think it's supported, but I'd like to make sure. Does anyone have experience with this…
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Calling for heat but valve closed
Hi, I've noticed this on 2 of my TRV's lately. Seems the TRV's are not telling me that the batterys are low. They will call for heat yet not have the power to open the valve. Once I change the batteries they work again. I have 5 TRV's and this has happened on 2 of them. Any ideas why this happens?
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device IP / MAC addresses
Hi, I don't seem to be able to get to the answer for my question through searching Support / Community.... or trhe answer is not obvious. In order to ensure I only have valid devices connected to my home network I am trying to find the IP and/or MAC Adressesses for each of the devices I have connected - in this case, 1…
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Geolocation V3
I’ve been a user of Tado for a number of years now. I am understanding it right that I now need to pay to upgrade to keep the Geolocation feature as it is?
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Geolocation V3
I’ve been a user of Tado for a number of years now. I am understanding it right that I now need to pay to upgrade to keep the Geolocation feature as it is?
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Data communication between thermostats ?
Hello All, I have two tado thermostats in the bathroom. One of them is the Smart Radiator Thermostat and the second is the Smart Thermostat on the wall. I've set up this thermostat on the wall as a sampling device. However, I want the moment the humidity exceeds the set IFTT limit to turn on the heating for a certain time.…
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TRV offset correction using Home Assistant external sensor (script here)
Since a lot of people have asked for it, I've decided to publish it and make it available to everyone. You'll need to type in your username, password, id of the rooms you would like to correct first Then, if you're using Home Assistant, you just have to type its IP, a token for using the API and the name of the sensor.…
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Changing batteries
Hi this is my first time changing batteries on the smart thermostat. Do I need to turn the power off to my boiler at all or can I just unscrew the cover off the wall without doing so and change the batteries?
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Changing batteries
Hi this is my first time changing batteries on the smart thermostat. Do I need to turn the power off to my boiler at all or can I just unscrew the cover off the wall without doing so and change the batteries?
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How to remove the valve?
I’m about to take the plunge and order some Radioator valves but I’d like to check compatibility first. I’m scared to remove the valve. When I start to unscrew it the silver bit at the bottom starts to move too - is this correct? Photo on the Dropbox link. https://www.dropbox.com/s/vp03rx3mp82jry6/IMG_1307.jpg?dl=0 Many…
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Thermostat on, boiler not on - house is cold.
Hello, I put in a Tado smart thermostat a few weeks ago. At first it seemed to work well, apart from the geo-fencing, which left everyone at home freezing and was quickly turned off. However I've noticed that if I manually change the temperature, either through the app, the thermostat itself or by asking alexa, the boiler…
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Tado smartthermostat controlled opening
I Would like to use my smart radiator thermostat to control my heat exchanger based on the outdoor temperature. I have two ideas. Can I command it to open to a specific degree, disregarding temperature regulation. Fx command it open to 60% flow in the winter and 40% in spring Can I use the thermostat to regulate heat…
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Smart Thermostat
I have installed a Smart Thermostat to control my smart radiators. I have initially added two smart radiators under the smart thermostat. Thats fine. Now the smart thermostat should control the two smart radiators as an external thermostat... But its not possible to see the heating history & status of the two connected…
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No battery warning for radiator valve
I just found out my radiator valve needed its battery replacing because it went down to 12 degrees in that room. The Tado app said it had full battery (Green batter bar) but the thermostat when trying to adjust it was coming up with the empty battery symbol. I've replaced the battery now and it's fine. But I would have…
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Not respecting manual control on Tado device in settings
I’ve just noticed my thermostats are not respecting the setting for manual control on tado device. It appears that setting a temperature to “until you cancel” in the app permanently overrides this setting until this is set back to “until next time block” or a timed setting. whereas it didn’t previously. This is also the…
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Removing a SMART Thermostat
Hi I have two Smart Thermostats in my house (added one about a year ago - not sure why I did it). I would like to remove one but it doesn’t give me an option to do that. Any ideas? Thanks.
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Boiler comes on but timer set for off
We're new to this boiler. We set timer for the week with day time temperatures and off for night. Last night we woke to boiler on and house warm. How do we fix that so off at night? Thanks. Hope you are all safe and sane! Sleep deprived of Derby. X
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Rad Warm / Hot
I have set our Lounge Radiator to OFF (Frost Protection) The room temp according to Tado is 22deg and the Tado app states that it is OFF So why is the Radiator Hot or Warn? The valve also displays Off
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Is the non subscription v3 still available?
I'm about to buy a V3 kit, can someone confirm that its still possible to get the 'grandfathered' deal to a one time upgrade and not be forced into a subscription? It'd be on a brand new account. Thanks.
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Wiring a Worcester Greenstar 30i to Extension box
Hi Need help wiring a Tado Extension Box to a Greenstar 30i . Maybe I’m missing something but , it says A &B on drawings , but I don’t see these connections?. Also what are the digital connections ? . Need help , thank you in advance G
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Is a smart thermostat required if you have have Smart Radiator Thermostats and an extension kit?
I am replacing my Honeywell Evohome installation with Tado. With Evohome I have 2 wireless relay boxes, each of which provide a demand signal to the boiler for either hot water or central heating. I have a Y Plan setup. I have identified my required wiring configuration based on the 2 wireless relay boxes being replaced…
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Can I fit Tado Thermostat Valve in Bathroom?
Hello, We brought the new radiator for our bathroom, everywhere in the house we have the Tado Thermostat Radiators Valves, just not in the bathroom. this is our new radiator: https://www.wickes.co.uk/Kudox-Straight-Towel-Radiator---White-500-x-1200-mm/p/137722 my Qs is: is TADO safe to be fitted in bathroom where humidity…
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Radiator thermostat not regulating heat: how can this be rectified?
thermostat set to 18C: radiator hot and room is at 23C. How can this be rectified, so that radiator actually regulates heat, and is not constantly on?
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Smart AC Control V3+
I have A/C on two levels - 0 and +1 . Do I need to buy two devices to control each or one will be ok to control both? Thansk
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How do In view the step-by-step installation guide again?
I worked through the step by step installation guide online to install my Smart Thermostat to familiarise myself with it before strarting, but can't start the guide again to do the actual installation. Any ideas how I can view the guide again?