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Extension kit
I have currently a 3 channel programmer which does downstairs and up stairs heating and hot water all controlled by 2 port valves.. I already have two tado smart thermostat controlling the downstairs and upstairs heating my old programmer is set always on. I know I can’t wait replace my old programmer with the extension…
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Installing extension kit
Hi I have tried to install the extension kit. Plus we brought the Tado v3 kit. We have a Siemens series 2 rwb27 for a valiente turbo tec pro boiler. I can’t get it to fire up by using the tado v3 kit I don’t know how to post the pictures on here. Siemens wireing panel. N = blue L = red 1 = 0 2 = Grey 3 = 0 4 = white How I…
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How to request Professional Installation
Is there a way to order professional installation through Tado or find a list of approved installers? Recently moved into a new build house and brought our Tado set from our previous home. However we have been told by the developer that installing it myself will invalidate our two year warranty :/ and that it must be…
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Is the support chat system down?
Can anyone confirm or otherwise if the live chat is down? I get the error "couldn't send" when trying to open a chant. I nedd to report an issue with my system whereby it went into away mode when I was not away. Thanks in advance.
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Danfoss tp2
Evening, I’m installing my tado system, just wondering what do I do with my danfoss tp2. Disconnect or bridge it out. Thanks
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My app shows that there is no remote access
Hello, The app occasionally shows that there is no remote access to the tado thermostat. This occasionally lasts a few hours and occasionally a few minutes. The longest period it has done so for is 3 days, when were away and that was quite alarming. The internet is always connected, and I have found that removing the…
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Radiator vs thermostat
I have such an outlet from the radiator and I cannot install a thermostat on it I have the impression that the adapters included in the set do not match [URL=https://www.fotosik.pl/zdjecie/e230ee712b4ac76e][IMG]https://images90.fotosik.pl/305/e230ee712b4ac76emed.jpg[/IMG][/URL]
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Why does my boiler start working every now and then when everything is set to off
Hi everyone, I have 1 smart thermostat in zone 1 with an extension kit for hot water and another smart thermostat in zone 2. Everything is wired as per guide. Every night I set all thermostats and hot water to off. Still every now and then the boiler starts working for 1 to 1:30 min. This happens from every 10 min to half…
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Why does the app show my thermostat connected when I disconnect the bridge
Trying to establish the range of the bridge for an optimal location...but even if I switch the bridge off, the bridge and thermostat still shows connected on the app I think I will get a refund it’s too unpredictable and can’t trust what the app displays
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Why the extension kit gives a very late signal to my boiler?
when I change the temp from my mobile the extension kit doesn't respond very quickly , it takes about 1 or even 2 minutes to turn on the boiler. this is is an issue because was winter the system was very prompt. the other problem is that my tado sometimes doesn't notice when a window is opened. thanks
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Moving main thermostat upstairs
Before I purchase more radiator thermostats for my home set up, I would love to know if anyone has a similar set up to the one described below and if I can zone upstairs bedrooms by moving my main thermostat upstairs. I have purchased four radiator thermostats which I haven't fitted yet as I am working out where is best to…
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IFTTT with Home & Away
To ensure that I always have control over Home and Away, I have allocated one of the 3 sets of Schedule Days for all Tado Wall and Rad Stats showing all 24 hour periods for those days as 'Frost Protection'. This permits me to change from normal schedule to 'All Off' fairly quickly in that all I have to change is the status…
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AC Fan speed
Hi, I just installed my Tado a few weeks ago and everything has been running smoothly. Today I realized that whenever I control my AC using Tado, the fan speed is maxed at 3 (my AC can go up to 5), because on the Tado app itself it only has 3 bars. Is there a way to change this? I can’t find the option or a way to relearn…
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Smart AC Control - Error E04
Hello, I have 3 Smart AC controllers. My devices appear offline in a regular base showing the error E04. My internet is fine. If I restart them they go to their normal state, but some minutes after go back to the error state. Can you help me please? Thank you, Carlos Carranca
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Installing/Wiring
Hi, I have brought a Tado smart thermostat and currently attempting to install it. I currently have a Worcester Greenstar i boiler connected to a Honeywell BDR91 which wirelessly links to a Honeywell EHE0200361. (All images attached) I have entered this information into the step by step guide on the tado website, however…
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Trim plate for extension kit
Hello. Does Tado sell a trim plate for the extension kit? I can see there is one for the smart thermostat but couldn’t find one for the extension kit. My Tado system is setup but the extension kit needs tidying up a little and a trim plate would do this nicely with little effort.
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Tado Radiator Thermostat Firmware 62.2
For some reason just one of my Radiator Thermostats has a version number of 62.2. This thermostat does not react to any commands from the App or from the manual dial. It simply also reacts to the Blink Display COmmand and blinks "Hi". But it will not react to any temperature changes or even show the temperature. In the app…
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Installation of thermostat
Installing the thermostat to replace a Drayton digistat 3 which currently has two cables running into it one marked as “C” and the other as “ON” I’m presuming the cable marked as “C” would connect to common on the tado and the cable marked as “ON” will connect into the “NO” on tado
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Tado swiching off both thermostats,
section of smart schedule showing an inverted teardrop symbol with a strikethrough on app. Both thermostats switch the system to OFF. Any help appreciated, thanks.
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Smart Schedule
My house is equipped with floor heating. Using the smart schedule, the heating starts way too late, anybody an idea how to correct this?
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How can I change the heating system option when setting up
I went through the set up online but initially have selected the wrong heating set up (it’s a new build and was unsure of what was actually going on in the house). I now can’t seem to change the set up and am worried I’ve now wasted my money on the Tado system. Can anyone help me with this as it’s really quite frustrating
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How can I change the heating system option when setting up
I went through the set up online but initially have selected the wrong heating set up (it’s a new build and was unsure of what was actually going on in the house). I now can’t seem to change the set up and am worried I’ve now wasted my money on the Tado system. Can anyone help me with this as it’s really quite frustrating
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Can I I time geofence to specific people?
We are three roomies living together and each of us have access and each our own rooms Is it possible for TADO to automatically turn down heat when a person attached to a room leaves the house and ventures outside the zone?
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Energy savings report
How often is it released? Is it part of the TADO subscription? Is it well calibrated from the start or will it take some months before it learns about my home?
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How to split 3 "dummy zones" into real rooms?
I am asking your help as tado support has not been able to give me a clarifying answer. I have 3 zones in the house: where I live, where I work and an archive. Each zone, but the latest, is composed by different rooms and has a motorised valve to control zone heating manifold. My current configuration is one tado…
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TRV's not behaving properly
Hi, Got an issue I think. I have the tado TRV's on all of my rads. I have smart scheduling, so as an example at 1.30am last night the schedule settings would have been: Spare room - TRV set to 18c, actual room temp 21c Child room 1 - TRV set to 20c, actual room temp 20c Child room 2 - TRV set to 20c, actual room temp 20c…
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Tado Bridge Has Very Poor Range?
I have the Apple Home enabled bridge, working well with 6 Smart TRVs... when I try to add a 7th, in a room a little further away - its's a maximum of 20ft from the bridge - it will not connect. This leaves me with 4 Smart TRVs that I cannot configure. Moving the bridge closer, obvious thought, stops 2 of the working 6 TRVs…
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Underfloor heating - can I control multiple zones with 1 thermostat?
Hi everyone! Apologies if that has been answered already... We are refurbishing the entire ground floor and putting underfloor heating. There will be a total of 7 zones (each zone is a room) I was wondering if with Tado I could group some of the zones and allocate to a specific thermostat? For example, I want Thermostat 1…
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Re: Home mode "on demand"
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Devices won’t show up on HomeKit
Hello all, i have two smart radiators that are connected to my bridge. I can see all the devices and configure them using the tado app. Everything looks fine except that they won’t show on my iPhone or iPad home app. I’m trying to add the bridge on my home app but it keeps searching forever and will never find it. any…