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Why is adding additional "Smart" Thermostats so painful?
Does anyone know why adding additional Smart Thermostats has to go via Tado support, which can take several days to get actioned? All I need is the ability to replicate the existing smart thermostat settings, then add it to a specified room. Should be simple in the software Do you have an existing Smart Thermostat? Yes, do…
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adding radiator valves to existing system
I already have a tado system controlling my hot water and heating system controlled by a central thermostat. I want to add radiator valves to each room. Can I just buy the valves or do I need a starter kit too?
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Browser Interface changed?
Yesterday it was fine, today it's turned into some garish coloured, user unfriendly interface. I can't see any way of flipping it back to the easy to use version, does anyone know how to do it? Thanks
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Vaillant eBUS DHW & Cylinder Charge Temperature
Hi guys, I notice that the Tado when setting hot water sets both the outlet target temperature and the cylinder target temperature to the same figure. Is this correct behaviour? The Vaillant manual states the the actistor in my 938 cannot be set under 50oC for DH water, however the Tado appears to by pass this and can run…
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wireless as well as wired
can the Tado Thermostat be wireless as well as wired
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Danfoss RET2000B to tado issues
I have wired up my tado thermostat but it doesn’t seem to be working. The thermostat connects to my phone and I am able to adjust the temperature but it doesn’t seem to be synced in with my boiler. Could this mean I have wired it up incorrectly or is it a different issue? TIA
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Issue with Firmware update
Hello, I am trying to install my new Tado Climatisation V3+, the first steps of the installation work well, then it wants to update the Firmware and it has been stuck here for a few hours. I have tried what Tado personnel replied in another post which was to had close the tado app in my iphone, then restart the…
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Old valve appearing in Apple Homekit
Hello, I had a valve with poor battery life replaced by Tado. However this obsolete valve is still appearing in Apple HomeKit and I’m unable to delete the accessory. The accessory no long appears in the Tado app, I have also tried removing the Tado bridge from Apple HomeKit and added it again. Under the HomeKit tab in the…
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Tado V3+ Wall mount
Ok, doublesided tape sucks ... if it lasts, it lasts too good. I have to make somekind wall mount - what have you done or do you have ideas?
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couldn't identify your daikin ac model
tado can not identify my ac model its daikin i dont know about the model too but the remote looks like this ' what to do?? do i refund??
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tado v1 Smart AC - Stuck on Updating Firmware
Has anyone else had trouble setting up their original model (mine came from kickstarter) model tado ac device recently? I used mine for awhile, but eventually my apartment building installed central AC and I packed it away back in the box. Since we are having quite a hot summer, and the central ac is having trouble keeping…
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Heating timer
Just discovered the upgraded app. Has the timer mode disappeared? I used to be able to manually set the heating or hot water to On for the next x hours but I can't find that option now, it only seems to be activated until next time block, which isn't as useful. Thank you.
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for how many years do you guarantee the security update /?
Hi, Before buy the Tado Thermostat for my new boiler (Bosch ) I was wondering for how many years do you guarantee the security update ? (my worries are to have a in 5 years still a good boiler but not anymore an update Thermostat ) The Bosch thermostat proposed to me legally guarantee 7 years of secutiry update . Thanks…
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changing hot water tank thermostat
My hot water tank thermostat broke a few days ago and when I replaced it I no longer get hot water even though its on the app. Do I need to change any configuration with the extention kit?
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User Option To Set Optimum Temperature
A comfortable temperature and humidity is subjective. Different countries, climates and people who vary in their views of an optimum temperature. Do you have any thoughts about enabling user adjustment to the optimum user temperature and humidity? For example we are often warm and comfortable but your app shows rooms as…
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boiler not starting up
Hi, i've just got my tado all sorted at home extension kit/thermostat I've a delay in when the boiler starts, also it seems to start stops on its own. any helps appreciated as the wifes at home freezing with it not working
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Extension box (hot water) stopped working since yesterdays application update
Hi, I've logged this with Tado but wanted to ask the question here in case anyone else is having similar issues. This morning we woke up to no hot water, our set up is relatively straight forwards - usual heating (which is working great) and an Extension Kit that is used to switch the hot water on/off. What I've found is…
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Pointless zone thermostat
I have a two zone home. One zones smart thermostat is in a ground floor hall way which works ok. The second zones smart thermostat is in the main bedroom with a free flow radiator. I want to put a smart TRV on the radiator and just use the wired smart thermostat to drive the zone switching. Do I need an open flow radiator…
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CH & HW Switching Stopped
Interesting experience this week when I was without heating or hot water for a day or so. The app was commanding both the CH and HW to be ON, however the Extension Kit did not appear to be switching on the boiler. Reset the Extension Kit, Bridge and my router, but still nothing. Tado support did the same, except for my…
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New WIFI hub doesn't have USB for bridge
Would appreciate help with how I get around this. I changed my WIFI hub and the new one doesn't have a USB port. I am advised that they do not have them now. Has anyone else had this problem and can advise please? Thanks
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Set up issues about to lead to nervous breakdown
My smart thermostat is connected to the bridge and they are connected to the Internet. However the extension kit will not connect to the rest of the system. The electrician and the plumber who have been working on renovating the house insist its wired properly but it appears dead. They are ready to quit the project citing…
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Tado AC compatibility check
Does Tado AC controller only support AC units with infrared controls? Would it work with Fujitsu ASYG12KMTA I have attached their brochure. Thanks in advance
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Smart AC v3+ Fujitsu asyg12kmcc problems
Hey, I got a tado yesterday and cannot get it to command my AC unit, when setting up the AC responds to commands but as soon as the setup is over it’s impossible to turn it on using Tado.. Has anyone faced a similar situation ? I’ve tried running through setup about 10times, did a factory reset.. Kinda out of ideas.
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Tado Stats - Timeline Graph
Hi, On the iPhone app you have the ability to see a timeline graph for each room and what Tado is doing, temps etc. I find this a bit too small due to screen size. Is there anyway to see these timeline visuals on the web app? I've looked everywhere in my Tado account and cannot find anything obvious. If not, is there any…
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The LED on my extension kit is off, and the device is offline
Hi, The LED light on the extension kit is off. The is on, and the device is offline in the api. Does this mean for what ever reason the extension kit is just broken? Many thanks
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Why Tado?
Ive recently installed a full Tado system inc. hot water. I am now regreting doing this. Instead of making life easier, and lowering my heating costs it seems to have done the opposite. Pre Tado, when I came home from work I dcould flcik one switch and the heating would come on, the whole house yes, but just one switch. If…
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Unsolvable motorised valve problem
Tado technical don't know how to do this so I'm hoping somebody/anybody here can offer some guidance. I'm trying to control a normally-closed 5-wire motorised valve (see link below) with a Tado thermostat. I spoke to Tado technical and they said "wire the grey to NO and orange to COM". I did that but as soon a power is…
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Can I replace my wired thermostat with a wireless thermostat (with the extension kit)
I have an ancient Honeywell 4200 thermostat and the wiring was never chased into the wall. With Tado and the extension kit do I need to keep the wiring and wire in the smart thermostat or can I use the smart thermostat in wireless mode as a replacement for the wired thermostat? Thanks 😀
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Best way to setup TADO in my system
Hi, My current heating system has underfloor heating and radiators (near the windows) but only one thermostat in the living room that controls heating through the entire house (two floors). I wonder if it would be possible to setup TADO to control the room's temperature independently as possible.
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Heating coming on but no request for heat.
It’s summer every room is at least 1 degree above the set temp, but every night around 22:30 the heating comes on. No rooms are calling for heat. What is going on?