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Smart schedule heating coming on later than start time ~1hr late!
Hi All, I've had tado for just over 6 months and all has been well. This week though I noticed it was colder than usual in the mornings and saw the temp was much lower! I've attached the heating chart for the past 2 days and as you can see that the heating is not coming on and heating at the expected start time as it has…
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Set Main thermostat to priority over Radiators
The reason I haven’t got smart radiator valves yet is that I want my heating to go on and off at the times set in the schedule, but for some to stay off at certain times and others at other times. I won’t (usually) want the radiator valves turning a room on outside of these times. Or have I misunderstood?
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Manual Use of Thermostat
Can I set the thermostat to away mode from the thermostat itself manually? I used to do this in my old analogic thermostat by setting it to a low temperature. This would avoid my use of geofencing which consumes battery excessively from my phone.
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To turn radiator on/ off at a distance
Wouldn’t it be nice if we could turn on the radiator at a distance even if you aren’t home or near your home. I think this would improve the app and how the app works. This way we could put the radiator manually on even if we aren’t home, this way your home is warm when you get home.
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3 way controller help!
Hi, hoping someone can help or point me in the right direction. I have just bought a new build property. It is a 3 storey house with 2 thermostats and a 3 channel controller which runs the 2 thermostats and the hot water tank. I have just purchased the tado starter kit with hot water extension, and extra room thermostat…
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Smart AC V3+
I have a Mitsubishi Zan AC unit and I am trying to setup non-thermostatic control. The V3+ app allows me to select the “change to non-thermostatic control” button but then launches the thermostatic control setup. Has anyone got any suggestions? Thermostatic is very limited, don’t get dry mode or climate control mode, non…
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2 floors heating
Hi, I have installed Tado on ground floor with floor heating. Upstairs there are individual radiators with thermostatic valve. But, if on ground floor heating is off, than I can't heat upstairs room. So I think I need a second smart thermostat, but don't know how to install it (wired-wireless?). Thanks for help!
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Newbie help pls
Hi do we have to fit a thermostat as well if we’ve fitted the TRVs system ?
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quick turn off multiple rooms
have 8 rooms how can i quickly turn on or off rooms without altering timing sequences.
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Simple upstairs and downstairs thermostat setup doesn't work
I have a wired thermostat downstairs in my house, and a wireless thermostat upstairs. I also have hot water control. (I.e. a starter kit with hot water control plus a smart thermostat add-on) If the upstairs thermostat demands heat and the downstairs thermostat does not, the upstairs radiators get hot as expected, and the…
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Tado Smart Radiator Thermostat
Do I need a brige / hub if I already have a Apple TV
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Relocation of Tado Thermostat
I have just had a Tado thermostat installed with new boiler. I don’t like where the thermostat is located because it’s in a room not used so is colder than other rooms. This means commonly used rooms are too warm as the thermostat believes it’s cold and the heating remains on even though the commonly used room is too warm.…
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Tado extension kit - de-registering
Hi, I bought a tado extension kit second hand, which I now want to install. I have been unable to register/activate it because it hasn't been deregistered by the previous owner, who is not responding to my communications. Is there anything at all I can do or is this just now e-waste? It would be such a shame if that's the…
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Extra boiler connection
I would like to install a boiler separated from my heating system. How can I connect it to my Tado network to manage my water temperature? The model I would probably install is CTC 102 waterboiler
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Connection issue - Smart Radiator Valve
I've had Tado installed for over a year, including Smart radiator valves throughout the house. Initial connection problems with some valves were solved by moving the Bridge to the centre of the house (upstairs) and it has been working well for months. Recently, one of my downstairs radiator valves started to fail to…
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Firewall ports/destinations
Due to Tado's critical dependency on internet connectivity I'm looking to install a failover 4G modem connected to my WAN-failover capable router. I'd like to ensure that I restrict traffic to ONLY Tado-Related and would like to use as many elements as possible to do so, as opposed to JUST allowing the Tado gateway IP…
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Inviting people to my Tado
Invited my partner to tado, when she logs on to app, knocks me off. Any ideas how we can both be on ?
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Master Thermostat Control?
Dear Tado Community, Currently I have a TRV in each room of my house (living room, bedroom, spare bedroom). I have the main control thermostat in the hallway. Currently each room can call for heating independently - which is great. However, I would also like the thermostat in the hallway to act as a "master thermostat" so…
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Tado thermostat in the summer
I've just had a Tado thermostat installed with a new combi boiler. The house temperature is very comfortable at the moment. I was wondering how I should set things when it gets warmer? Previously I just had the boiler on a timer and just has the radiator in the bathroom on to dry towels. Do I have to set the Tado…
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Tado Smart Thermostat and Smart Radiator Thermostat valves interaction question?
I don't know if my question has been asked before but if so I cannot see it. I don't fully understand how the Smart Radiator Thermostat Valves work. My house has one single zone heating valve and a second zone valve for the hot water. It is the heating side I am unsure about. My question is this. For instance if room A has…
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Connection being lost to Smart Thermostat
I have just resolved a connection issue, on checking with support my bridge was operating on channel 11, the same as my nearby access point (Channel 1), I have changed the AP to channel 11 and all connections are now good. This information should be on the website!
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Smart AC control cannot connect Wifi
I change my wifi router, so I do factory setting on my smart AC control. However, I cannot able to connect my AC control to my wifi after trying a lot of times. My wifi works well with all my other device like iPhone, computer, Apple TV,,. but not the AC control. The error start at the accessory setup (which should be…
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Wiring in a smart thermostat
I am currently using my smart thermostat but now want to wire it in. How can I find out which wires go where. My old thermostat has a red, yellow, green/yellow and blue wires
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Wiring in a smart thermostat
I am currently using my smart thermostat wirelessly but now want to wire it in. How can I find out which wires go where. My old thermostat has a red, yellow, green/yellow and blue wires
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Setting all devices to be OFF
I have 1 x Internet Bridge, 1 x Extension Kit, 1 x wireless Room Thermostat and 8 x Smart TRV's, Samsung S8 phone on Android 9. Is it possible to turn off all devices in one operation, or set them all to Away mode in one operation ? Also, when I click the Smart schedule button (on any device) and click on Away Tab, nothing…
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Device with unfinished installation not showing on device list
Hi folks, Installing thermostat the other day I got delayed. I got it powered on and paired but not installed on the wall. The app is correctly saying the installation is not complete for that thermostat, and says to log on a tablet or pc. When I do, there's a red dot on devices, click on that and no device is listed (just…
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How do I enrol on the public beta testing for manual On/Off/Auto?
How do I enrol for this important improvement. I am unfamiliar with beta testing. How long will testing last until we get the improvements. I am on version v.3.
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google home activation
I have eight tado thermostats at home and I connected the system to Google home So when I want to activate the heatingI just say "Okay will set all thermostats to 24° And Heating starts. The problem is that seven out of the eight Thermostats Become set to the 24° for one hour and afterwards they return To the temperature…
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Is a Smart thermostat needed
Hi guys, I've got a Tado starter kit and plan to add all radiators to have smart valves, 10 in total. I'm trying to work out what benefit the Smart thermostat brings if all rooms had a smart radiator valve. It would be mounted in the kitchen which is the most used room, so possibly easier to knock the temp up in that room…
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tado cloud light blinking
This morning the cloud light is blinking. all other lights are on. have reset power on the hub, reserved ip address on the router, and bound IP and mac address (couldn't see an option for a static IP address on the router page) Assume it is a problem in the house, as tado servers are online. not sure why anything would…