Tado Installation inplace of timer
Hi all,
Just got myself a Tado V3+ starter kit with another couple of rad valves. Installed everything and for some reason I can not get the Thermostat to work with the boiler. My boiler is a Ideal Combi Max 35kwh which is supported by Tado but it's just not wanting to work along with it.
I have ym internet bridge in and working fine. Thermostat and all the vales show on the app and change when requested so I don't think my issue is the tech side of it. When I swapped out my original timer I took note of the connections and installed them the same way on Tado.
When the Tado is on and wired to the boiler, it just doesn't kick start the boiler on or off. I've tried to contact Tado directly a couple of times now and I feel they are either very unstaffed going by other people queries or just have a long delay in replying.
For reference my timer i replaced was a Danfloss T710 and it worked fine with the boiler previously as it's a complete new installation within the last couple of weeks.
Does anyone have any ideas? I'm starting to think my thermostat unit is faulty now.
Answers
-
Which starter kit do you have?
You may have already investigated this, but if your old thermostat or controller is still wired in then tadoº won’t work properly. I installed another system recently and mistakenly assumed that I had disabled the old thermostat. Turned out that there was a wireless receiver still connected to boiler but hidden from view. It caused some very strange results indeed.
0 -
try to replace wire going to boiler. I also had a problem, my boiler wall socket pulls out, turns it over. Mine mains AC 230V
0 -
This content has been removed.
-
I see. Sounds like the Wireless Receiver (if that’s what you have) isn’t connected properly. Don’t know if you have seen them, but while you wait for help from tadoº, the professional installer manuals helped me verify I had connected mine correctly: https://www.tado.com/professional-manuals.
0
