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Why 3 heating stages
My Tado controller shows 3 levels of heating. My system is either on or off. At what stage is the boiler switched on and at what stage is the boiler switched off?
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Hot water works but radiators does not
Hi Tado community, We have recently renovated our home and just moving back in. We kept our heating system but changed our radiator lines and radiators. Our contractor for heating system renovation installed our tado back. He checked quickly and when there the hot water started to come from tap he said "the boiler works so…
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Change channel away from 868 MHz?
Hi Is it possible to move the channel/frequency for the Tado system, as it interferes with a receiver I have on 868.3 MHz? It seems all manufactures uses 868 MHz for some reason. EU ISM band is 863-870 MHz, so why isn't services spread out / grouped in this entire range? br
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Radiator thermostat compatibility with corner TRV bodies - for towel radiator
Hi, I am after a corner TRV body that will be compatible with the Tado radiator thermostat. I can only find unbranded / unknown brand corner TRVs (for example this https://www.bes.co.uk/eres-corner-trv-twin-pack-15mm-chrome-23853). Has anyone had any success in fitting a Tado radiator therm to a corner TRV body please?…
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Two questions
Hi Tado team I am now seeking to buy the Tado ac control v3 in hk. When will it be possible to buy it in hk. Secondly, may I ask does Tado ac controller support to receive the remote signal after installed, cuz sometimes I still use remote controller, but if I use it, smart ac controller will be confused with the status of…
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Worcester Bosch Greenstar 28CDi Compact compatibility
Hi I am querying on the compatibility of the Tado Smart Thermastat - Starter Kit v3+ and weather I require the extension kit too At the moment we are using the Worcester Wave 1st Gen (pic below from rear view). Which I find is dated and not that easy to use and doesn’t support HomeKit - which is one of my main reasons of…
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Removal of valves
I am planning to remove all trv in the near future . Is this easy to do from the app. On a bye note I will have 10 used but perfect valves complete to get rid of if anyone is interested.
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how to I change the room name from the existing rooms?
how to I change the room name from the existing rooms?
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Battery Low - Smart TS
Hi, I have installed a smart thermostat in the hall and a TRV on each radiator 6 months ago. I’ve had to replace the hall thermostat on the wall at least 3 times already. And today I’ve had another notification telling me the battery is low For the thermostat requires three new alkaline AAA batteries (LR03). But Don’t…
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I want to have different temperature setting for my baby’s room
I already have a main boiler control With Tadp. If i want to have different temperature in the baby’s room Do i need to add the Smart radiator thermostat or and other smart thermostat.
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Finding AC that works with Tado
Here https://support.tado.com/en/articles/3454907 it says one with full display and one that sends information back etc...confusing and how do i find if ac is compatible or not ? Is this compatible ? or this ? How do I find one ? I know from remote i can change fan on and off. change swing etc. But not sure if its 2 way or…
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Time interval changes itself!
Getting very frustrated, it seems the tado time interval seems to switch to “until user cancels” when nobody touches this. I thought it was my wife, by accident, but she showed me what she does, and seems hard to mistakenly adjust the time. But occasionally i click onto the app, thinking “why is the boiler still on” and…
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Should I buy a Tado system?
Hi I am thinking of getting a smart heating system. I have a quite a large house and three teenage children. The children are all coming and going at different times. My eldest child has a bedroom on the front of the house which has a bay window. The wall is very thin in the bay, and the window consists of 14 double glazed…
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Double post please delete
I got my Tado today for my Toshiba Seiya and I was surprised that it's missing eco, silent, and high power modes. Also, having only three fan speeds instead of five and you can't control swing or anything like that. :'(
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Hot water in away mode
Hi all. i'd like to turn off the heating entirely in the summer and just have hot water From what I can tell, putting into away mode should do just that. However, the away mode for hot water on the app only has on or off I.e No schedule options. Will it stay on all the time or revert to the home mode setting for hot water…
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Third Party Access Removal
I recently linked Google Home, Samsung Smartthings and Amazon Alexa to my Tado account to see what Tado functionality each system provides. I've decided to go with one and want to delete the permission granted to the others. Other apps/systems provide the ability to see which third parties have been granted access and…
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Radiator thermostat compatibility with corner TRV bodies - for towel radiator
Hi, I am after a corner TRV body that will be compatible with the Tado radiator thermostat. I can only find unbranded / unknown brand corner TRVs (for example this https://www.bes.co.uk/eres-corner-trv-twin-pack-15mm-chrome-23853). Has anyone had any success in fitting a Tado head to a corner TRV body? Many thanks in…
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What TRV do I have? Photos attached. Any help appreciated.
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Non-thermostatic setup
I’m attempting to set up non-thermostatic control using the Smart AC. The codes for my Minisplit can’t be found and then the setup seems to revert to thermostatic setup on its own? Help
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Is LG ArtCool Mirror (AC12BQ) supported?
Hi, I don't have an AC yet and I'm thinking about buying an LG ArtCool Mirror (AC12BQ) unit and I was wondering if this is supported by Tado. LG logo is listed on the site and as far as I can tell the remote control is full state so I think it's supported, but I'd like to make sure. Does anyone have experience with this…
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Calling for heat but valve closed
Hi, I've noticed this on 2 of my TRV's lately. Seems the TRV's are not telling me that the batterys are low. They will call for heat yet not have the power to open the valve. Once I change the batteries they work again. I have 5 TRV's and this has happened on 2 of them. Any ideas why this happens?
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device IP / MAC addresses
Hi, I don't seem to be able to get to the answer for my question through searching Support / Community.... or trhe answer is not obvious. In order to ensure I only have valid devices connected to my home network I am trying to find the IP and/or MAC Adressesses for each of the devices I have connected - in this case, 1…
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Geolocation V3
I’ve been a user of Tado for a number of years now. I am understanding it right that I now need to pay to upgrade to keep the Geolocation feature as it is?
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Geolocation V3
I’ve been a user of Tado for a number of years now. I am understanding it right that I now need to pay to upgrade to keep the Geolocation feature as it is?
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Data communication between thermostats ?
Hello All, I have two tado thermostats in the bathroom. One of them is the Smart Radiator Thermostat and the second is the Smart Thermostat on the wall. I've set up this thermostat on the wall as a sampling device. However, I want the moment the humidity exceeds the set IFTT limit to turn on the heating for a certain time.…
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TRV offset correction using Home Assistant external sensor (script here)
Since a lot of people have asked for it, I've decided to publish it and make it available to everyone. You'll need to type in your username, password, id of the rooms you would like to correct first Then, if you're using Home Assistant, you just have to type its IP, a token for using the API and the name of the sensor.…
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Changing batteries
Hi this is my first time changing batteries on the smart thermostat. Do I need to turn the power off to my boiler at all or can I just unscrew the cover off the wall without doing so and change the batteries?
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Changing batteries
Hi this is my first time changing batteries on the smart thermostat. Do I need to turn the power off to my boiler at all or can I just unscrew the cover off the wall without doing so and change the batteries?
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How to remove the valve?
I’m about to take the plunge and order some Radioator valves but I’d like to check compatibility first. I’m scared to remove the valve. When I start to unscrew it the silver bit at the bottom starts to move too - is this correct? Photo on the Dropbox link. https://www.dropbox.com/s/vp03rx3mp82jry6/IMG_1307.jpg?dl=0 Many…
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Thermostat on, boiler not on - house is cold.
Hello, I put in a Tado smart thermostat a few weeks ago. At first it seemed to work well, apart from the geo-fencing, which left everyone at home freezing and was quickly turned off. However I've noticed that if I manually change the temperature, either through the app, the thermostat itself or by asking alexa, the boiler…