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HOT WATER
My heating is working when it is required but my hot water is working intermittantly - tonight the water is cold. Everything is connected and it says that the "Hot Water" is "On" but the boiler does not fire up. Any suggestions?
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Is it possible to see if the boiler is running or not via Tado
Is it possible to see if the boiler is running or not via Tado? I had a problem with the boiler constantly running or not running at all which Tado have now hopefully fixed. Whilst I can see the room temperature via Tado I don't know if the boiler is running or not.
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No heating coming on is there a manual override of Tado?
I did ask Tado help centre about using an Extender unit. They provided me with the details and linked the Extender to my account. I then decided not to go ahead with its fitting because it wasn't a case of remove the thermostat and put on the Extender and required much more work than I expected. However the Tado team…
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Target Temperature
Can someone explain how the temperature setting works, my target temperature is set at 21 but I am now in my living room and the temp is 18, at what point should the heating come back on?
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Hot water
I am Marijan from Croatia, and i have just installed a smart termostat and 8 smart radiator termostats and installed mobile app... and there is no option for a hot water lije there is on demo app...? Wha i have not that option...? Marijan
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Hot water
I am Marijan from Croatia, and i have just installed a smart termostat and 8 smart radiator termostats and installed mobile app... and there is no option for a hot water lije there is on demo app...? Wha i have not that option...? Marijan
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No heat request
I have a tado v2 connected to my combi boiler in relay mode. My problem is that the app never shows heat request, it always displays "no heat request". Despite of this, the heating works well. No heat request shows up in the statistics as well...
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Vitodens 100-W WB1B control problems via Tado
I have a Viessman Vitodens 100-W WB1B which the heating is controlled via a Tado Extension kit (via opentherm) and smart thermostat. When the hot water is called it supplies the cylinder for a set time or until the temp is reached but it doesn't always go back to supply the heating even though Tado is calling for heat. It…
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Tado app keeps asking to sign in
Over the past couple of days i have been asked to sign in when going to use my app. i keep on entering the details and then it gives me all the temperatures etc. At one point it kept on saying ' unable to connect to Tado servers'? Is this normal?
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Unable to login - bad gateway
Unable to access the app on tablet or pc. Comes up with bad gateway when credentials are entered
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Correct equipment for new installation
I am currently in the middle of renovating my house. We are due to have Ground floor - underfloor heating 1st floor - radiators 2nd floor - radiators Combi boiler, 1st and 2nd floor zoned individually What equipment would you recommend to control this system via Tado ?
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Tado App on Android
Can now log into the tado via the website. However the TADO App on the tablet is not responding
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V1 thermostat on a V3 system
Could I use a V1 thermostat on a V3 system simply as an on/off switch for underfloor heating?
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App main screen question
On the main screen of the v3 app, there ate 2 temperatures displayed: One in a large font, to the left of the humidity reading, and one superimposed on the manual control button along with a thermometer icon. The system is not in manual override, and is currently in Away mode. Please can someone categorically explain the…
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Heating not working at all
Now that there is no longer a helpline I tried to start a chat - but it says ‘back on Monday’ ‘. This isn’t good enough. We are old and need heating now. Can anyone please help?
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Help needed
We had a power cut last night and now the Tado heating isnt working (combi boiler and hot water is fine). I've tried re booting the internet bridge and the extension kit but still nothing
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Energy Savings
Just (marginally!) interested in people's energy saving. Mine since I started last autumn are: Oct - 1.9% Nov - 3.6% Dec - 0.5% Jan - 0.3% Feb - 0.1% Hardly worth crowing about? Are yours any better?
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Zones or Multiple Rooms
Hi, A little advice or guidance please. Had TADO from the start V1 to V3+, several Smart Rads / Thermostat and extension kit. My current setup is Heating / Hot water with the Thermostat and 2 zones upstairs and downstairs with smarts rads in each. Is this the best way or is individual rooms the way forward? Should the…
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Pricing for auto-assist?
I own a tado v2 system, I've never had to pay for geofencing. The app keeps nagging me to upgrade to the new v3+ app and it shows a screen assuring me that I won't have to pay any extra charges. However - if I click the "What is Auto-Assist" link it takes me to a page on the tado support site that clearly states auto…
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Smart schedule heating coming on later than start time ~1hr late!
Hi All, I've had tado for just over 6 months and all has been well. This week though I noticed it was colder than usual in the mornings and saw the temp was much lower! I've attached the heating chart for the past 2 days and as you can see that the heating is not coming on and heating at the expected start time as it has…
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Set Main thermostat to priority over Radiators
The reason I haven’t got smart radiator valves yet is that I want my heating to go on and off at the times set in the schedule, but for some to stay off at certain times and others at other times. I won’t (usually) want the radiator valves turning a room on outside of these times. Or have I misunderstood?
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Manual Use of Thermostat
Can I set the thermostat to away mode from the thermostat itself manually? I used to do this in my old analogic thermostat by setting it to a low temperature. This would avoid my use of geofencing which consumes battery excessively from my phone.
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To turn radiator on/ off at a distance
Wouldn’t it be nice if we could turn on the radiator at a distance even if you aren’t home or near your home. I think this would improve the app and how the app works. This way we could put the radiator manually on even if we aren’t home, this way your home is warm when you get home.
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3 way controller help!
Hi, hoping someone can help or point me in the right direction. I have just bought a new build property. It is a 3 storey house with 2 thermostats and a 3 channel controller which runs the 2 thermostats and the hot water tank. I have just purchased the tado starter kit with hot water extension, and extra room thermostat…
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Smart AC V3+
I have a Mitsubishi Zan AC unit and I am trying to setup non-thermostatic control. The V3+ app allows me to select the “change to non-thermostatic control” button but then launches the thermostatic control setup. Has anyone got any suggestions? Thermostatic is very limited, don’t get dry mode or climate control mode, non…
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2 floors heating
Hi, I have installed Tado on ground floor with floor heating. Upstairs there are individual radiators with thermostatic valve. But, if on ground floor heating is off, than I can't heat upstairs room. So I think I need a second smart thermostat, but don't know how to install it (wired-wireless?). Thanks for help!
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Newbie help pls
Hi do we have to fit a thermostat as well if we’ve fitted the TRVs system ?
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quick turn off multiple rooms
have 8 rooms how can i quickly turn on or off rooms without altering timing sequences.
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Simple upstairs and downstairs thermostat setup doesn't work
I have a wired thermostat downstairs in my house, and a wireless thermostat upstairs. I also have hot water control. (I.e. a starter kit with hot water control plus a smart thermostat add-on) If the upstairs thermostat demands heat and the downstairs thermostat does not, the upstairs radiators get hot as expected, and the…
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Tado Smart Radiator Thermostat
Do I need a brige / hub if I already have a Apple TV