Radiator values need to turn on boiler!

RJTH

I have a tado with extension kit and 8 radiator values. It is HUGELY disappointing that they won't turn the boiler on unless the master thermostat is also on.

Please can this be sorted ASAP? Otherwise what's the point!?

Many thanks

samd

@RJTH Unfortunately you need to contact support and they will change the mode to allow all Tado devices to call for heat.

RJTH

Thanks @samd How do I do that?

RJTH

Thank you @samd ! How do I do that? I figured it was through here?

samd

@RJTH Just go to tado.com and in the bottom corner is the chat line - yellow circle. Unfortunately they are very busy at the moment.