Tado app not working, web controls fine

Sandeep

I have been experiencing no connectivity on the App but website is letting me manage my devices. On the App it just says , failed to connect to server. Tried wiping cache , reinstalling etc.

Screenshot_20200914-070834_tado.jpg

[Deleted User]

Hello ,

Thank you for your question,

Please contact Support directly:

https://support.tado.com/en/articles/3590239-how-can-contact-met-tado

With best regards,

Joey

tiwillti

Hello @Sandeep did you get a response? It seems that I have the same problem.

Sandeep

I found out I mistakenly installed beta of the app. Switched back to general and all was fine