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Why can’t you copy settings
Either from one day to another in the same room or from room to room?
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Can anyone help with my wiring please?
Hi there Need some help with my wiring if anyone can help? I have the extension kit and an Ideal Isar HE35 combi boiler. And power is on it’s own circuit from the consumer box with a spur. I have already disconnected the Thermostat in the hallway. So cabling wise - Consumer box to spur. (3 Core, Blue, Brown, Green/Yellow)…
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How do I remove a device when installation not complete
I started to setup an Extension Kit, but turns out it is not compatible with my system. Now I have an Unfinished Installation shown in my Devices and there is no way to remove it. Screenshot attached. Any ideas?
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Thermostat keeps given ON signal
My thermostat seems to keep giving the ON signal to the boiler. It clicks when i raise the temperature but doesn't click back when lowered, causing the boiler to stay on. Only when i restart the thermostat (10 second press) it seems to switch off the signal. Causing the above process to repeat once raised again
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Thermostat keeps given ON signal
My thermostat seems to keep giving the ON signal to the boiler. It clicks when i raise the temperature but doesn't click back when lowered, causing the boiler to stay on. Only when i restart the thermostat (10 second press) it seems to switch off the signal. Causing the above process to repeat once raised again
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Why can’t the away settings have a more detailed programme?
I really don’t want to waste money heating the house when I’m away but it appears I can only set the away settings to have one temperature maintained 24/7 ..... that is without editing within EACH ROOM & EACH TIME PERIOD when I want the home/away settings to be ignored. Setting the timers at the start of winter and the end…
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Why can’t the away settings have a more detailed programme?
I really don’t want to waste money heating the house when I’m away but it appears I can only set the away settings to have one temperature maintained 24/7 ..... that is without editing within EACH ROOM & EACH TIME PERIOD when I want the home/away settings to be ignored. Setting the timers at the start of winter and the end…
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Why can’t you copy settings
Either from one day to another in the same room or from room to room?
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Why is it so hard to log in on here ??
I had to choose another password
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I can't delete zones or devices
Good afternoon, I have 7 Smart Radiator Thermostat and one of them is having problems because it goes on opening and closing the valve and "--" traces always appearing on the display. I tried to erase the same but the error. I also now have 2 home zones that have been deprogrammed. I can neither delete the thermo nor…
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Error because boiler is
I recently installed a tado installation on a Daalderop combifort CV boiler. Since installation there is a problem with the boiler giving occasional errors. The error is because there is demand but no flow so it seems the thermostat is switched on but all SRT's are closed. Is there a way to change the settings so that this…
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Why is my boiler overheating?
I'm using Tado radiator thermostats with the Internet Bridge and my existing boiler thermostat. I thought I could leave the boiler on permanently and use the smart schedules to control the rads (Tado technical support agreed this would work). But the boiler has cut out due to overheating twice in two days. I've gone back…
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Installation & beginner Idiot proof answers if possible
Hello All Ive tried to contact TADO and had an answer but not to my questions. Please can you assist I obviously need idiot proof answers The guy installed a smart thermosat. The extension kit and bridge arrived later in the post but I cant get the bridge to connect to the web and it wont let me past the continue button I…
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New Extension Kit not turning on CH or HW.
Hi. I previously installed a smart thermostat and all worked ok. Just added an extension kit to both control the CH on/off and HW on/off. But it is now just blinking (4 times and then brief pause before repeat) and not turning on the CH or HW when I ask the smart thermostat to do so. I think I may need to change a setting…
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Anyone else ever seen Tado do this?
I have had tado for many years now, I have experienced issues where the location service stops recognising someone leaving the house and leaves the heating on thinking someone is still home, but this screenshot shows that my tado is recognising that no one is home but for some reason is still staying in home mode? It…
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how to rejoin
Hi I revoked my account today by mistake and do not have serial numbers to rejoin' Any ideas how i can set my account up again
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Smart Schedule frozen
I have a smart schedule but I cannot change it. The button disappeared from the room screen. the support chat just answers with useless prefab text blocks. How to gain control over smart schedule back?
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Why don't I have permissions to change my profile picture in this community?
I am the registered "owner" of my profile in Tado communities. If I try to change the picture, I get a Permission Problem error. Anyone know how I can resolve this?
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Boiler turning on when no thermostats are on
Currently all the heating is off in the house, yet my boiler seems to keep calling for heat. Any ideas how to stop this from happening?
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Really struggling with radiiator valves - inaccurate and have a mind of their own
I'm new to Tado having setup the basic thermostat about a month ago. At first using just that I was impressed however since adding some radiator valves the system isn't working well. I've bought 8 valves but only installed 2, for now if two bedrooms so I can test them out. The main issue is the inaccuracy of the…
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On-off switch
Will a simple on-off switch be implemented in tado? This is necessary as I need to be able to control my heating and hot water, when I am not at home but eg my parents are (they don't need to have the app to control my heating!). It seems that Netatmo does have this kind of feature and also has a holliday schedule that you…
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28CDi RSF Worcester Bosch Connection
Hello, I have bought the basic Tado unit and connected this to my boiler, however, the system keeps fusing out my boiler. The boiler doesn't switch back on, but the smart thermostat stays on. I have followed the instructions for wiring, but slightly confused as to why this is happening. Are you able to help? Thanks!
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Smart thermostat or smart radiator thermostat
Hi, I purchased tado smart thermostat first and now I have got tado radiator thermostats for all radiators. I am now thinking if one really need smart thermostat? Given that radiator thermostat can initiate boiler.
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No temperature display on TADO Thermostat
Noticed yesterday that a firmware update was being performed by the smart thermostat. Now there is no display when I press the button to read temperature or to manually alter the temperature. Display works OK as can get HI when I check it with the App, All devices showing as connected and good. Heating works okay via the…
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Geo-Fencing
My mobile works perfectly fine with the geo-fencing, but my wife’s doesn’t. When she goes out, she is shown still at ‘home’, I have checked the settings on her mobile and they are the same as mine, so has anyone had the same problem??
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Adding 6th STRV in new room
Why do I get this error when adding a new STRV to a new room. Everything registered and I could add it to an existing room but not create a new room. Asked to contact support but based on all the other post on here and else where this might take sometime..... Anyone?
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De-registering TRV's
Bought some Tado TRV's for all my bedrooms, fitted first one last night, and had to remove it at 5am so I could sleep, SO LOUD! I can't fit these in the kids rooms, they'll never sleep so I'm going to return them, my question is once I've remove it from my Tado network, is it still registered to me or ready for the next…
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My Smart thermostat in devices reports installation not complete, ideas on why?
My smart thermostat in devices reports installation not complete, ideas on why? bob
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Position of my TRV
In the bedroom we have 2 rads both with Tado TRVs which I have recently purchased. The app often gives me the message "No remote access" for one of the TRVs and I've tried rebooting the bridge (didn't help) and then using the app to remove from my system (it took so long to get it configured again!). So I swapped the…
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Compatibility of my current setup,.
Hello we are about to purchase a TADO system with : 1 x Smart Thermostat 4 x Smart Radiator Thermostat We have the following questions : 1.- Heating system compatibility : Boiler : BAXI 28/28 F Programmer : Saunier Duval (Unknown model) Uses a 2 x 1.5V Bateries and closes a RELE 250VAC to the Boiler. Current Radiator…