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Removing devices from Tado and Homekit
Yesterday I’ve noticed that one of the brand new STV doesn’t work how it supposed to, while turning it anti clockwise the sound and feeling were bit dodgy. Doesn’t matter. Because I bought set of 4 I had to return them all and take another 4. And here the problems started. I removed them all from Tado but they didn’t…
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House Set up
Hi all, Since I am really bad with hardware, I want to verify my set up is possible and makes sense I have a house on 2 floors which has a pallet burner to heat the house. The problem I am trying to solve is that the upper floor gets colder faster and hotter faster compared to downstairs. At the moment I have thermostat…
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What the graph shows me for TRVs versus thermostats
Hi, I've had my system for a few months and have made some assumptions and would like to know if I'm right as they doesn't seem to be explicitly documented anywhere. Here's my setup - A combi boiler with Tado thermostat, and a few TRVs in the rooms I spend most time in. Assumption 1: If the thermostat is set at 16 degrees…
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My Tado keeps calling for heat to the boiler, why?
It seems my Tado system is calling the boiler for heating, even when the all the heating is turned off via the app. My boiler was heating for around a minute, then running the pump for a few minutes before starting the boiler again. At first I thought this was a boiler fault, but I have disconnected the Tado connections…
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Tips for a new Tado setup?
hi! I've just bought the wired thermostat and 4 smart radiator valves in a package. I've watched a few videos from Heatgeek on Youtube, but some things are still not clear: Is there a documentation how the SRVs and the thermostat orchestrate the heating together? Is the system clever enough to handle if I e.g. set the…
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When are Tado going to make early start learn
Tado early start is not intelligent in that it doesn’t learn, when is this going to be made fit for purpose. Very disappointed with it.
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2 Zones plus Hot Water Newbuild
Hi everyone, unfortunately there i‘ve found no one in my area that is familiar with setting up tado and i struggle to understand what products to purchase or if tado is right for us. We have a newbuild with Boiler and Hot water tank upstairs. One Thermo in Livingroom is controlling downstairs Radiators and one Thermo in…
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Apple Homekit integration not possible
Hello there, Could someone explain to me if it's possible to add and control the temperature from Homekit Apple app? My system includes now: wireless thermostat, internet bridge, wireless receiver. All connected and syncronized in Tado app, but when I'm trying to add the internet bridge the Home app is saying: "No Remote…
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Turning Hot Water on & Off
I have just got a Tado Wireless Smart Thermostat Inc. Programmer with Hot Water Control Installed The Question is when you turn hot water off after a couple of hours when you run the hot water tap hot water still comes out and the boiler still fires up should it still do that when the hot water is turned off?
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Extension Kit Removal
I'd like to remove the extension kit from my setup. How do I do this? Clicking on the three dots on the top right of the screen does not give a remove option for extension kit Thanks, Jim
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How do I reduce humidity in my house
Just wondering why my humidity is so high , my heating is set normal and it’s winter so I don’t want to open windows ?
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geofencing ability to learn when to re-start heating
I recently set up underfloor heating and am using 8 x Tado Wired Smart Thermostats. I often travel for business, so I've turned on the geofencing feature to cut down on heating costs when I'm not at home. My expectation was that Tado would detect when I'm heading home and start heating up my place so it's cozy by the time…
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Can wired thermostats communicate with a wireless receiver?
I have boiler control via Honeywell ST9400C time controller, this is wired in S Plan plus configuration to give two zones for heating. I have two CM707 wired thermostats that control each of the heating zones. I'm looking for best way to replace it with a Tado system. I've just bought a wired starter kit and second wired…
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Wrong temperature on thermostat wireless sensor (tado V3+)
Hello there, I am new to Tado, just installed it, synchronized it. Everything looks fine except the temperature measured. For example now I've around 21 C but the wireless sensor says 23.8 C. I have no idea how to reset the sensor. Could you please advice me? Thanks in advance! P.S: if I turn the heat to 25 C for example…
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Can a Smart Radiator Valve be Controlled by Another Thermostat?
I've had a media wall installed recently. This means that my living room radiator has had a vented cover put around it. There's a cutout in the side for the smart radiator valve, so it works fine, but I'm concerned that the inside of the vented cover is getting hotter than the rest of the room. In my hallway (2 metres…
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Tado setup with two zones and programmer replacement
Hi all, I am looking to setup/configure Tado but slightly unsure, what is possible and what I fully require. I have done research but still slightly unsure and wondering if the forum could assist. Context of my current heating setup: Boiler: Ideal logic combi 30 Gas Boiler Brand is Secure, but they are identical to…
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tado owes me £3 (or why doesn't Tado not turn off the heating when it says it has)
Hi there Does anyone know if it's possible to change the behaviour of the Tado system so when devices lose connection they don't stay in the heating state? My heating comes on briefly in the morning, and this morning my thermostat decided to lose connection with the Tado system during this period so the heating stayed on…
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Frost stat
I’m wiring a Y plan into a wired receiver. Which connections to use ?
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Can I change the early start time?
I changed my gas combi boiler to an air-source heat pump last winter. Since the heat output is much lower, it needs more time to get the room up to temperature (about 1 hour per degree C). At the moment, "early start" switches my heating on 10 minutes before the scheduled time. This is not enough. Is there any way to…
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Heating/CH NO terminal is constantly "on"
Hi everyone, I'm having to resort to posting here as the customer service team have seemingly stopped responding to my live-chat messages. They've "seen" my last one where I asked for someone to respond after 24 hours of waiting, but another 24 hours later it looks like they've decided to ignore it. I can understand being…
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App notification for manual TRV changes
There are probably lots of good reasons for this feature but my use case: Young children, so I have the child lock on the TRVs. Technophobic parents and in-laws who can't change the heating when doing child care in the house. Spinning the TRV would be ideal for them. Easiest solution would be for me to disable TRV child…
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TRV Open but Boiler OFF
Hello, Why when Tado opens my TRV to heat the room, it does not trigger the heating of my boiler, as for example all afternoon I have a room where the head was open around 10% and the radiator remained cold because the boiler did not start. I should point out that all my rooms have the wired thermostat as the zone control…
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What is the use of schedule for thermostat?
I wonder how and when to use schedule for thermostat. I have installed tado smart radiator knobs for all my radiators and wired thermostat for central boiler. And each device can have its own schedule. But if thermostat schedule is not in sync with radiator knobs schedule then it creates a problem. Sometimes I had a…
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Control on the wireless unit
Is control on the unit easy vs app. For example to see if the heating it water is on, to turn on boost? I'm comparing it to hive?
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No SL from boiler
I’m wiring a y plan into a wireless room stat receiver. I have no SL wire coming from my ideal mini.
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Easy schedule or temperature change
Currently changing schedule is not that easy, we need to go through each device and each time block separately and then adjust it. Most of the time we want to change temperature level but each room might have different time schedule, then we always end up in changing one by one. This is really time consuming and tedious.…
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Unused room temperature
Good afternoon all, Maybe this has already been discussed, but a quick forum search didn't yield anything. What are people using as their temperature for their unused rooms? For example, during the day I work in the office so the living room is not heated. Initially I had it set to 17C, but our house is old so even that…
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1 TRV always "Heating"?
Hi all, Setup is as follows. Combi Boiler with a Tado wireless receiver connecting to TRV's and 2x previously wired smart thermostats (now functioning as wireless temperature sensors I believe!) following a house move. There are still 2 'towel radiators' in the bathrooms that don't support TRV's, and one (as per…
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Internet Bridge power cable
I require a longer power cable for the the Internet Bridge. Does anyone have a link to a website that has such a cable. Tado told me that I need a USB Type-Mini A to Type A, which I cannot find.
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Keep history when meter reaches max or new meter is installed/replaced
Frustrating, as Belgium now forces by law to change to a digital meter. It won't be long before more countries will do this, but Tado gives no option to keep the history. A similar situation would be when the gas meter needs replacement due to malfunction or reaches the max digits it can roll to. Support's answer was:…