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App not working
Anyone else not able to login to their Tado app today? Keeps hanging with the loading spinner going round and round…
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Heating on when programmed to off
This morning the heating came on but tado was programmed to off and not due to come on till later . Any ideas? I only have one thermostat on one room
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Can I take my central thermostat out of the equation?
Hello, I don’t have a great understanding of how heating systems work but I’ll try my best to explain the context and question. Before tado, we started with a new vallaint boiler and a salus central thermostat + boiler control. We started by installing tado SRVs on most radiators and they worked great, except that the…
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Automation disabled after manual input
Hi, I have a scheme active, however when i change the temparature manually on the thermostat the scheme disables. Is there a way to reactivate this automaticly when the next time scheme starts?
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Add integration with the DCC database and other Smart Databases
I have the “Hugo” app what is fully aware of my energy usage that it collects from the DCC database. Being able to integrate this plus integrating tariffs such as Agile by octopus energy into the “smarts” of the product. As an example in the summer I would love it if left over power from my solar panels or cheap off peak…
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Disconnected while away
Was away on holiday, checked the thermostat temperature only to find it had disconnected, made contact with Tado to find out remote pairing could not be done. Stopped the holiday, got home and paired devices in seconds, the frustrations behind this happening was the comments from Tado on possible cause one was to make sure…
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Switch Home in the app
We have a Tado system at home and so have our daughters, but if I go and stay in her house I cannot just switch homes. The answer I got was to logout from my home and login with another email. So I need an extra email for Tado! Or buy an extra smartphone, even more stupid! Please make it possible to switch homes in the…
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[Bug] Getting invited to another home locks you out of your own
I bought a Tado for my mother, to control a flat with rented rooms. She is never home, and constantly asking me what's going on. So I figured, hey, even if I don't live there, let me join your house so I can check myself. Who could have figured that this would lock me out of my own home! Even worse, trying to "get out" of…
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Heaters dont on or off on app
I have tadi installed 6 months ago and everything working fine until last month. Since last month I can only turn off hesting from wireless receiver. Whatever the changes I do are showing up wireless temporature sensor but heaters are not actually changing the heat, not on or off. From app in rooms and devices all are…
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New boiler and EU wireless receiver installed - any software changes required?
Hello all, I had some advice on there about replacing my boiler and making sure Tado was Open Therm compatible so it can modulate the boiler. The boiler has now been replaced, and an EU wireless receiver has been installed and added to the app in place of the old UK receiver. I did ask about this on chat but I'm not sure…
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switching between accounts
It could be common that families have more than one home (a main one and the second by the sea or in the mountains) then they need to create more than one account to manage different homes thermostats. I can understand, but not completely, your choice to separate account for each home but you have to facilitate the users…
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What set up do I need?
It's seems a few people has the same problem as me too much jargon. I need help selecting what kit I need chat service made 3 different responses. I don't want bridges everywhere just want to replace thermostats with smart ones to control dual zone downstairs heating and water upstairs heating only. Both thermostats are…
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Replacing Giacomini TRV
Found an adapter in the kit but can't find anything that would keep the extension pin central. Anyone had this problem? Did find one post but with no answer.
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Polypipe Wiring
Hello, I wonder if you can help me please. I have purchased the Tado wired starter pack and a few wired thermostats to replace my old Polypipe wired thermostats. I have a water based under floor heating system. The thermostats only have 2 wires (blue and brown). The Polypipe thermostats are battery powered. Am I correct…
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Multi zone, rads and ufh design
Hi all, I have a few design questions: I have 8 rooms, 3 zone valves (+ hot water valve), due to constrains all zones need wireless temperature control. zone valve 1 = 4 rooms / 4 rads zone valve 2 = 3 rooms / 3 rads zone valve 3 = 1 room / 1 ufh As far as I can work out i need the following: z1 (+ hw) = Wireless Smart…
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Thermostat no longer works
For 6 years my Tado system has worked without issues. It is a simple setup, just a bridge and 1 thermostat. No changes made in the setup, but suddenly the Thermostat no longer works. Symptoms are the following: - Thermostat doesn't show the temperature if you press the button at the front. - No connection via the app on…
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Heating
I have smart thermostats on all my radiators however whenever I turn the living room radiator on, one bedroom radiator heats up even though that thermostat is turned off. I have tried the usual steps like re-calibrating and swapping thermostats but the problem remains. The bedroom thermostat shows as off but still heats up…
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Energy iq
Installed Tado and a new smart meter on same day Tado energy is saying usage 781kwh Meter reading 61kwh Anybody else with same problem
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Tado rad thermostats pop off
I have danfoss ra valves and when the thermostats are installed onto the adapter it can pop of the threads, read that these adaptors are not a perfect fit and there is a metal alternative. Anyone know where I can get these metal adaptors? In the meantime I have had to use thread tape on the threads to keep the thermostats…
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Drayton Wiser
I have had Tado coming up to a month and although it is working fine, I can'tget over issue is lack of local scheduling in the event of cloud failure etc. I think this is because I previously had Hive. I know with Drayton Wiser you can configure it to set up a local network enabling you to set/amend schedules in the event…
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Heating activity improvement
Hi, I believe Heating Activity tab should have an improvement in a way to show correct Heating Activity of the TRV’s which require heat. As an example I have a TRV in my basement which is an independent one, so it doesn’t call for heating. In a warm day, the boiler might be as other heat calling TRVs are not requesting…
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Hive to Tado wiring terminal mapping
Hello, I'm attempting to replace my existing Hive setup (SLR2 + SLT3) with a Tado Wired Thermostat, but I'm confused by the instructions. Here is how my Hive dual-channel receiver is currently wired: Note that it says NL1234, and with two other wires going into the earth by the side. But the tado backplace looks like this:…
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Who has SRV's only on part of the system and how is it working out?
Hello, when fitting SRV's to half of the radiators or less, which rooms did you choose, why and how have you set it up to operate? I ask as I thought that it would make sense in my house to just do upstairs for now and keep them off a lot of the time like an upstairs zone but someone I spoke to recently told me he has them…
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GAS kWh used.
Guy's, I'm interested to know what your GAS usage has been like, I have just ordered a Weather Compensation KIT for my Baxi 836 Combi Boiler (atm I am using OpenTherm), and I'm interested to know if you think I can get more efficiency out of my boiler, I have attached my GAS usage by day since December 2022, and I would…
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Hot water schedule not activating
Hey guys, Had my system installed and working fine for the last few weeks. Last night Sunday as the clocks went back tado failed to activate our hot water schedule but everything else worked Cold shower this morning so not very happy. Working again now but why didn't it activate
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Battery Life - Smart thermostat
Hello all, I’m experiencing a very annoying issue with my smart thermostat. At the moment I have to replace the three triple AAA LR03 almost weekly as they die. The thermostat is less than 10 metres from the Hub and is free from any dust or debris. I was wondering if anyone has come across any similar issues and how they…
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Make Tado with multiple zones (more) fit for (hybrid) heatpumps
Dear Tado, Pleas make Tado with multiple zones (more) fit for (hybrid) heat pumps. This is now not yet in place for instance with the Dutch Quatt heat pump.
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Wrong temperatures
Our bedroom TRV is set to 16C but the app shows 20C. I have a digital thermometer in the room and it’s showing 12.5C. Please help!
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Smart Radiator Thermostat Not Powering
One of my smart radiator thermostats (which I bought back in December) is now not working, despite working perfectly during the last season. It does not power up, even with brand new batteries, and everything has been checked with support and they have suggested a replacement. The issue is that although this device is…
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Tado SRV's suitable for humid shower room or bathroom?
Hello, are the Tado SRV's suitable for a small shower room which will get very humid and possibly dripping condensation forming on some surfaces but no direct splashes or water? Or a bathroom, used occasionally for baths, which gets a damp atmosphere but again, no direct splashes of water from the bath? Shower room, humid…