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Underfloor heating
I have my heating set up with a Tado system but the underfloor heating is on a separate thermostat.. how can I integrate it into the Tado app ?
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Grant Vortex Boiler with Hot Water Tank - Tado Wireless EU Version
Hi there, I bought Wireless EU version for OpenTherm feature but now I am wondering if it will work, if so how it should be wired. We have Grant VOrtex oil boiler and hot water tank. Thanks for info, recommendations.
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Vaillant Home Combi 35-A and VRT 350 (wired) with Tado wired Thermostats - NO heating control
Morning all Hoping someone can help em out. I have been heatless ( now 2 days and not had a response from Tado just yet - waiting on the phone call back) I purchased the Tado wired v3+ starter kit and additional add on thermostat I followed the instructions which was simple, the app shows no faults anywhere and the hot…
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Boiler demand indication on main page
Hi, it would be great to have the three waves or just a simple red dot by the temperature of each room in the main page. Or at least a way to see at glance if any of the room is forcing the boiler to run. Thanks
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Fine tune temperature on devices
There used to be a way of adding or subtracting from the temperature shown by Tado devices to improve accuracy. I can no longer find the setting. Does anyone have any ideas?
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New Installation Not Working Quite Right
I've just installed the 'Tado V3+ (Black Edition) Wireless Heating & Hot Water Smart Thermostat Starter Kit', replacing the existing British Gas MODEL UP2 Controller/Programmer, and Honeywell DT90E (wired) room Thermostat, on a Baxi 600 boiler feeding a Y plan system. The above pic shows the wiring (which has been…
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Simple improvement to use Tado both for heating and cooling
More and more users are moving to heath pumps both for heating and cooling, by having the same pump satisfy both needs by pumping fluid under the pavement. Unfortunately, so far, Tado only has a minimum temperature in his controller, so it is only possible to employ it for heating. A simple improvement would entail adding…
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Changing contact information
I have just sold my house, which has a Tado set-up. I have successfully added the new owner to the home but I cannot change the contact information to his. When I enter the email or phone number the error message says the email address is associated with another home. They have only registered with this home. We can’t work…
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Hot water stopped when home heating was turned on this year
Hello Any help would be much appreciated as Tado not responding at all on the Chat line (been over a day now). Hot water was working fine until I turned on heating for the year and hot water then stopped. The wireless receiver shows hot water on, the app shows hot water on, but for some reason the boiler no longer fires.…
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Tado version compatibility
My Tado Bridge is the first generation HomeKit one and the lights don't work and it's difficult to fault find. I now have a TRV that won't pair with it. I also have an extension kit for water heating, a wireless thermostat and another six TRVs which do work. I think the simplest solution is to buy a v3+ starter kit which…
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Lack of livechat response from customer service
I am facing an issue integrating my greenstar 4000 30kw boiler with my wired thermostat but It is relentless trying to get hold of Tado customer service. It’s a disgrace how poor their after sales support are. Currently, I wouldn’t recommend this company to anyone for their house, and if there are any technical support…
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Boost button?
Noticed a Boost and Resume Schedule button when I log in to the website. I don't see it on the Android app. Is this new?
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White text on grey background (Temperature graphs in dark mode)
I'm using general dark mode on my device (Android) With the the latest application update the inside and outside temperature display has been changed from black text to white text (on a light grey background. The text has become unreadable. Can you change that back please ? Edit: additional info, In normal (non dark mode)…
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Category of Ethernet Extension cable please?
Hi. I need to buy an Ethernet extension cable so there is a longer distance between my bridge and the router. On Amazon it shows several extension cables marked as category 6 or 7. Does it matter what category of cable I buy? Thanks!
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Boiler stuck on, I guess I need a new thermostat?
I've been using a full Tado system with TRVs in every room for a few years now but last night it did something new. The heating had been off for hours but the boiler mysteriously sprang to life and stayed on. After a lot of rebooting everything I found I was only able to shut the boiler off by pulling the Tado thermostat…
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Heating Efficiency
Hi, I was looking to see if anyone has the same issue as me? I’m not sure if I am micro zoning too much? I have a 3 level house with really poor internal insulation between rooms. I have downstairs at frost protection as we don’t use it very often, and then I am setting the rooms we are using to 18-19oC and the rooms not…
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Rad calling for heat when it’s above desired temp
Anyone know what’s going on here? All my rads (which have the smart trvs) are in night mode set to 12 degrees, all the room temps are currently above that, yet 1 rad is apparently calling for heat making the boiler kick in. If I can’t trust the system to do what it’s told then it’s not fit purpose. If I hadn’t gone into…
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Hot water boost
Can we have a hot water boost facility that is timed. Having to let the boiler run until its next schedule is un necessary and wasteful should you forget to stop it.
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Can you have a room that works independantly from the rest of the house?
My heating is 1 tado thermostat and dumb trvs. So that controller controls every rad. The office is in the garage, i want to be able to turn the heating on and off for that room independently from the rest of the house. Eg so when someone is working in office but the house is empty, they can just heat the office and when…
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Confirm wiring is correct
Hi, Can anyone help me confirm that the wiring on the boiler was done correctly by the installer? I have some doubts and just need some confirmation that it is correct. Below are the pics from the Tado system and where it is connected to the boiler. For reference, I have the Worcester Bosch Greenstar 28 Cdi Compact boiler.…
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Change in process for schedule resumption after manual change on app
Has anyone got any advice for this? After making a manual temperature change on the app, I assumed that it would revert to schedule at the next time change. I was dismayed to discover that the process now requires a manual set of duration of change, with the default intially set at infinite! My heating consequently…
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Notifications for high and low room temps.
There have been a few occasions when a Tado smart radiator valve has come loose from the radiator and allowed unrestricted flow. This resulted in the room overheating. To identify when this happened used IFTTT to monitor room temp and alert me if they were too high or too low. I want to reduce my reliance on IFTTT and I…
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Switched to new Broadband provider and can no longer connect to extension kit
I have recently changed from virgin media to Zen for my broadband. When I plug the internet bridge in the virgin router I can get the heartbeat on the extension kit but when I connect to Zen on my Fritz box router I won’t connect at all! Driving me mad! Anyone had similar?
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Help! No heating!
About a year ago we moved into a new property and inherited an Ideal Logic combi boiler connected to a Tado smart heating system. As it's now getting colder, we're noticing a lack of central heating at present. The boiler has a message of "room stat or timer off" and there's no heat coming through to the radiators. The…
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Smart Thermostat turning on/off constantly
Hi I have just replaced 4 thermostats with Tado Smart Radiator Thermostats in my house on the ground floor. I want to test it, before considering replacing the rest of our old thermostats in the house. I have a lot of positives to say about our tado-thermostats, but one thing I find a bit annoying and concerning is how it…
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Connecting a Tado Smart system where there has never been a room-mate.
I am replacing a Drayton Lifestyle 112 with a Tado Smart system including DHW. It controls a Vaillent Ecotec Plus 637 system boiler but there has never been a roomstat connected. I have everything else up and running and am happy with all the other wiring but, I am not clear as to how the thermostat connects. The boiler…
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Smoke sensor Tado
Is there any Tado smoke sensor to be merged with Tado app and heating wireless receiver? If no, is Tado planning to release something related in the future? I just don't want to install "n" number of apps for each smart device I need.
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Firmware update required but device not reachable
Hi there My hub, bridge and thermostat all say a firmware update is required and all show as connected and reachable, however when I click to update, it says accessory isn’t reachable? Neither works in home now for this reason. Any ideas how I push this through please. Otherwise, all devices work as expected via the app…
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Recurring Nightmare . . .
Have just been through one of those nightmare "disconnection sequences" which I fear become part of the "life with tadoº" experience one becomes used to after living with the system for a few years. A double whammy this time, overnight disconnection of all devices, including a TRV about two meters from the bridge. This was…