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dealing better with low battery: add a new battery state "yellow"
i have noticed a couple times that i get a tado e-mail that a device needs new batteries but when i look at the app it will show a green battery icon and "good" the cause is, i think: during a cold night the batteries have lower capacity and the e-mail get sent. the app will also show a red icon when looked at right after…
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Are 3 Zones possible???
I have just moved house where i had the extension kit wireless stat and x2 TRV's. My current house has an upstairs controlled by a thermostat and downstairs on a separate circuit controlled by a thermostat, and also hot water on another circuit. Tado are telling me that 3 zones cant be controlled, but I have read that it…
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Struggling with the Last part of my install
Hi all, Previous setup Split Level Thermostats/Controllers (Danfoss TP4000) Ideal Logic Combi ES35 Installed I have installed the v3+ wireless kit to replace the downstairs termostat I have installed the Wired thermo upstairs. The Issue The heating upstairs is working perfectly, I can control the boiler and temp from…
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Compatibility Buderus Logamax Plus GB162
Hi, I own a Buderus Logamax Plus GB162-35 V3 driven by a wired thermostat RC35. I also have an outdoor temperature sensor. The boiler heats water for the radiators but also domestic hot water. The domestic hot water is stored in a 200 L tank and it circulates in a water loop on a weekly schedule. I consider to replace my…
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Can I replace an existing wired thermostat with tado wireless starter kit + extension
I have a honeywell wired thermostat controlling my s-type heating system. I want to replace/bypass it and use a tado wireless thermostat to control the heating with the wireless extension kit controlling the hot water system. Do I need to buy additional bits to do this? Do I need to return the wireless tado and buy a wired…
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Wireless Receiver Problem
Hi, I have a problem with my Wireless Receiver that has happened today. When the Wireless Receiver requests heat from the boiler to heat the house the boiler does not start (always use to until today) then when the Wireless Receiver requests heat for the hit water the boiler does start. Had the system for 10 months with no…
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Connect 2 zone Heatmiser UFH to existing tado
Hi all, I had the heating working fine for the past 2 years with Tado controlling unvented hot water tank and radiators while a heatmiser system is controlling the 2 x UFH zones (same system boiler). I am thinking on integrating the UFH with tado and replacing the heatmiser thermostats with tado wireless thermostats but…
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Neeedle-Positions - HOW MANY ?
my "analogue" TRV's has got "Infinite" needle-positions.... meaning: they can control the ventil's-needle in a "step-less" way! What about the Tado's? they are digital - and they control through steps (by means of a step-motor/engine). BUT, WITH HOW MANY STEPS DO THEY CONTROL THE NEEDLE?? 4-16-256-xxx ??? My…
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Relative units in Energy IQ setup
In residential buildings there are still some individual radiator meters. In the Energy IQ setup one can only give kWh or m3 as unit but this is only available on a building level. Can something be done to use individual meter readings from Techem meters for example?
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UK Customer Service Telephone Number
Currently no UK customer service telephone number is available. This is not good for Elderly people who are less technically endowed then other generations and when they have a fault just want to speak to someone to get the fault rectified especially in the Middle of a UK winter. It causes allot of anxiety. Given the…
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Smart Wireless Thermostat - Spare wall plates available?
I had my thermostat on the wall where my old heating system’s wired thermostat used to be but now keep it dismounted in a different room. I got the plastic stand but disappointingly it doesn’t attach to the dismounted thermostat but screws to the wall plate which is currently still on my wall. Is it possible to get spare…
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Tado Smart Radiator Thermostat making noise after switching on
Hi, I changed all radiator thermostats with Tado Smart Radiator Thermostats, it's almost working fine but in one room I have two radiators and those two are making some irritating sounds. It's not the motor noise that opens or closes the valve, but something like a tick-tick sound and it continues during the heating. I…
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Starting from scratch
Hi all, I'm in the fortunate position to be establishing my heating system from scratch, and i'm wondering if tado could work with my intended set up. System boiler and 210l Indirect unvented gledhill hot water cylinder 12 radiators across 3 bedrooms and one bathroom, 3 - 4 sinks 50 sqm of wet ufh in one open plan kitchen…
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Strong fluctuations in temperature
I am using tado in combination with an Elco Straton boiler. The temperature in the rooms shows very strong fluctuations, and deviates from the temperature set in tado. This is the case in all rooms. In the graph below, the set temperature is 19 degrees, but the temperature fluctuates between about 16 degrees and 20…
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Replacing stc9004c and Digistat SCR
Need advice on how to replace the STC9004C and Digistat SCR currently connected to my system through the Honeywell Sundial wiring system. I did replace the stc9004C and the hot water worked but not the CH, as I feel wiring available from.Digistat ScR needs to be connected to Tado, but not sure how to as did t wanted to…
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Potential Outage . . .
Message from tado: Database maintenance affecting the tado° app Upcoming scheduled maintenance notice We are planning a scheduled maintenance of our database. For a few short periods within this time: - your tado° app might become unresponsive. - your rooms might show an "offline" message. - the temperature changes in your…
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How can extend the range of the system?
Is there anything thing I can do or buy to boost the range of my Tado system. I live in quite a large victorian house with 3 floors and thick walls. I cannot use Tado valves in all rooms. I have tried moving the bridge around, but if I can get a connection in one place, I loose it in others. Is there a third party device…
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Settings after signal loss and auto-reconnect
Regarding the wireless receiver of the central heating, it is undesirable for it to remain on when there is no signal. I have returned several times to a home with tropical temperatures after the signal was lossed for unknown reason (so far) and the heater remains (last setting before disconnection). Can't this be set to…
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Boiler stops snd starts when temperature reached
Wired smart thermostat When my room gets to the set temperature my boiler keeps starting and stopping very quickly obviously this isn’t economical it’s extremely difficult to maintain a good average temperature in my bungalow .
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UFH and wireless vs wired thermostat
Hi, I have and Vaillant new combi boiler for hot water and heating my apartment which has 4 rooms, 3 with radiators each with a tado smart TRVs and then our new extension that has water under floor heating which is controlled via a tado wireless thermostat. All 4 rooms are setup and controlled separately via the Tado app.…
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Device communication failures
Over the past few days all of my devices are being extremely slow or non responsive. If I manually change the TRV temp It’s not feeding back to the app. Ultimately this is resulting in heating not coming on or staying on. I’ve tested the thermostat, bridge and TRVs with no improvement. Any other ideas??
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Switching between Zone Controller and No Zone Controller/ Universal Switch
Please could you incorporate a universal switch for Zone Controller, so that the user could switch all his TRVs to "No zone controller" and back to the specific Zone Controller with a single toggle button? Currently, it's really annoying having to go to Settings -- Rooms & Devices -- The name of a TRV -- scroll to the very…
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Tado radiator now working properly.
I have 2 Tado Radiators in 2 rooms next to each other with an open planning ( no walls in between the rooms). One Tado Radiator says its 18 degrees celcius ( heating up to 15 degrees ). The other one says it 13.8 degrees celcius. The are about 12 meters from each other. For the first Tado Radiator works as expected:…
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Finding the right TRV adaptor...help!
Hi, I cannot seem.to identify the right Tado adaptor. The radiator valve has DN15 on the side. Help pease!
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Suggestion for Internet failsafe
Dear TADO guys.... Could you improve the system by arranging for the extension/control box used on a combi boiler to set the smart rad valves to frost protection if the internet is down for say an hour or more automatically?
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Auto assist message V3+
Have this message in auto assist Auto-Assist is provided to you courtesy of Apple I don't have an apple account though.
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Bug Report: if a TRV dies while calling for heat, it continually calls for heat even in away mode
I have just encountered a fairly annoying bug with Tado. We have been out all day, and tado was in away mode, everything looked like it was off. Annoyingly though we have come home to the house heated like a sauna. I have some radiators not on a TRV, howevet one Tado TRV was calling for heat even though they shouldn't have…
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Faulty temperature and humidity
One radiator thermostat has worked perfectly for a year but now shows the temperature of 6° C and a humidity of 76% it shows the same values whatever the room temperature or the room humidity. Consequently the radiator is permanently on as it thinks it's at the temperature needing Frost protection. So the room is hot maybe…
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Why does the boiler come on when there is no demand for heat?
Boiler keeps randomly coming on even though on all radiators and room stats are off on the program. Mainly keeps happening at night when there is no call for heat.
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Worcester Bosch Greenstar 42 CDI Classic
Worcester Bosch Greenstar 42 CDI Classic Installation from previous posts say 1. +/- in Tado EU extension kit to BB in boiler 2. Wire link between Ls and Lr 3. Disconnect onboard control 4.TS / HC01 / HW (x) / EK (y) / D17 Question: Is the extension kit powered by the BB boiler connections or should extension kit also be…