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AC is ON or OFF??
In a Hotel, when I open the TADO app, I whould like to see if the AC’s are ON or OFF. Is it possible? When I open the app, the AC’s are always OFF, even when it are making cold.
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Tado App Home Screen
Is there a possibility to hide tiles on the tado app home screen that I don't use or want to see all the time, especially the subscription ones.
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Moving home
In the next few weeks I shall be moving home. Currently I have a wireless Tado box connected to my boiler, a wireless Tado thermostat and the internet bridge. It is a v3 system so I do not have to pay for Geofencing. The house I'm moving to has a conventional wired thermostat and a combination boiler. What should I do?…
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Do I need a wireless receiver per heating zone?
Hi, Im replacing a Nest system with Tado. I have 3 Nest heatlinks. One heatlink/stat controls CH and HW, the other two control just CH. The 3 heatlinks operate a CH zone valve each (Honeywell 272848/u). Looking at the installation guides, they dont offer much advice about zoned systems but my guess if that my first tado…
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System Boiler Permanently Firing/Running - No Call for Heat
I have a Worcester Bosch Greenstar 8000 Style system boiler connected to a Tado° system with 13 smart TRVs on every radiator in the house, except two towel rails. The system's been running since 2020. For the last week or so, the boiler's started running constantly - sometimes it just sounds like the fan or pump, but much…
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App not logging in on Huawei p30 lite
App working fine on Huawei p smart 2019 and tablet. On Huawei p30 lite App ask for login on Web - after credentials app get stuck, hangs
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No devices present
Hi, I downloaded the app, i follow the instructions untill add a device, nos the app is telling me there are no devices present in this home. What’s the problem here?
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Brötje WHBS 22 D
Hi Does the tado x work with the Brötje WHBS 22D? The predecessor V3+ did not communicate correctly with the hot water preparation
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Cannot Enter Meter Readings in Tado App
I don't seem to be able to enter Meter Readings any more. In the past I have: Settings>Energy IQ>Meter Readings> Then I can enter the date (default is the current date) and the reading. My last reading was 8th May 2024. Now, when I go Settings>Energy IQ>Meter Readings> I get a list of all the readings that I have taken in…
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After 3 Way Motorised Valve was replaced, now only getting hot water, but no heating
Hello, I have a smart thermostat, extension kit and internet bridge, connected to a Worcester Greenstar. Heating system is a Y plan, in a new build house, c23 yrs old Previously we had a problem where calls on the boiler for hot water (after 2 people had a shower, f.e.) caused all the radiators to get hot on a warm day,…
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Wireless receiver connected but hot water disconnected
I've got a weird problem with my tado system. I've had it for about 3 years without much trouble. Recently my hot water has been showing as disconnected. It comes on on schedule, but the app says it's disconnected. When it tap it I see that the wireless receiver says it's connected. I'm not really sure how to solve this,…
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Hot water control OT connection Logic C30
Hello, I recently replaced my V3+ wireless receiver with an Extension kit to enable OpenTherm wiring on my Logic C30 boiler. While the boiler appears to be modulating as expected and the wireless sensor is requesting heat, I have gained hot water control in the app. I am unsure of the purpose of this feature since hot…
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Hive to Tado wireless v3+
Looking for some help as I have ordered Tado v3+ wireless kit and want to make sure the wiring is correct that I have in my head.
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Help! I’ve just moved in to a tado house…
Hi, I’ve just moved into a house with Tado installed and had to purchase a new internet bridge. Which at £90 I thought was expensive. Anyway, I have paired the bridge to the smart thermostat, but I cannot see any way of controlling the hot water settings within the app. Can anyone help?
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Very poor reliability
I am getting fed up with replacing radiator thermostacs at £70 a time, could you please upgrade the design to something that can last more than a couple of years as I feel any savings I get from using Tado is more than spent on the replacements. Good when working but very very expensive to run. Kind regards Russell.
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Is there really a need....
…to have more than one smart TRV in any room? One of mine went belly-up today and I immediately thought of replacement and then thought twice! At the moment it's without a 'head' but may well re-fit a manual one if the need arises.
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Thermostat display flicker
Hey, I have a V3 starter kit. All working as intended, but one thing I've noticed is the dot matrix display on the thermostat has a little flicker when it's active. So when the button is pressed to wake the display, it will display the current temperature, but for the short period the screen is on, there is subtle but…
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Combining multiple wired thermostats into one room?
For some bizarre reason my house has the underfloor heating broken into six zones over a small area. Each is controlled by a wired thermostat, which opens the individual value and fires the boiler. I currently have each set up as a separate room in Tado, and one room uses a wireless temperature sensor as the placement of…
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Controlling valve with thermostat
In the same room I have both a thermostat on the wall and the smart thermostatic valve on the radiator. I would like the radiator to be controlled by the temperature of the thermostat, which is more realistic. Can I make the two communicate between them?
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How to wire old Drayton timer and stat
hi guys trying to wire in my tadpoles but need some help with wiring. We have a Drayton timer with a room stat. Any help appreciated. Dial on the left and timer on the right.
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Help installing Tado to Baxi combi boiler
I'm trying to install my Tado to my Baxi Duo-tec Combi. Got power going to it but the boiler isn't kicking in. I didn't have an existing thermostat but do have a programmable timer which I've disconnected but not sure if that's right or not. I've followed the Potential Free diagram so have Neutral wired in with the Neutral…
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If internet goes down, how exactly does Tado V3 thermostat work
just had the Smart Thermo V3 installed with the internet bridge, and of course the wireless recevier. The wireless receiver connected to the new Worcestor 4000 combi boiler. Everything is working fine and i control it on the app. I just wondered if interent fully goes down hows does it work. Can i change the temperature…
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Heat pump heating levels
I have a wireless thermostat, Tado V3+, controlling an air-water heat pump, via an On/Off contact and I would like to understand how the thermostat manages to get three different heating levels (High, Medium, Low) by just swiching the contact; I guess it does it by varying the duty cycle but Iwould like to see this…
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Wireless Receiver with Tado X
Is there/will be a product in the Tado X line similar to Wireless receiver?
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Geo-fencing Home/Away tile disappeared earlier today and miraculously re-appeared later?
We've been out today and set Tado 'Away' at 6:15 a.m. When we came home, shortly before midday, the Home/Away tile has disappeared from all our devices (x2 iPhone, x2 iPad). It first disappeared on SWMBO's devices, then shortly afterwards on mine. Looking into what is happening at our end, the tile has miraculously…
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Zone controllers + Wired Thermostat
I have a Tado wired thermostat on the wall in the hall with a Tado Extension Kit in the airing cupboard. I have TRVs on all my radiators. It appears from my app that the Extension Kit is my zone controller? I thought the Extension Kit was what enable Tado to control my hot water not my heating? Shouldn't the Wired…
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How to avoid thermostat battery depletion when away for long periods?
Hello! When I leave home for several days I usually switch off my internet router and the tado bridge. Then, when I am back, it is usual that some smart radiator thermostat issue a low battery notification, even when the batteries are quite new. I found this support article where it is explained that if the Internet Bridge…
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Wireless thermostat broken and NOTHING works!
Hi - the previous night, my wireless thermostat stopped working (I tried changing batteries, calling support, etc, but it's definitely broken). Now, nothing in the C/H or hot water systems works. The app shows everything as offline and when I press the manual hot water and central heating buttons on the extension box, the…
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How to stop Tado from continuing to call for heat even after the room's thermostats are set to OFF
Over the weekend, we noticed that some radiators were still calling for heat at midnight even though the schedule was set to have the heating OFF from 23:00. I would have expected that OFF meant off and not I'll just maintain the temperature for another hour. I understand that Tado can 'choose' to keep heating and cause an…
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Two Tado systems one house
I submitted a post yesterday that seems to have disappeared. I have tado in my house and need a separate one in the annex. Both areas are connected to a system boiler on separate valves. Can I install two systems using one Tado account and the same app? I need both of them to work on one account so that I can control them…