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App not showing data

I have recently updated the app due to an error message I was receiving and since then it no longer shows when the heating has been on/off.

Also, previously I was able to control the amount of time the heating was on for and any following Alexa requests would put the heating on for the amount of time specified previously. Now the heating just comes on for an infinite amount of time, even if I change the time, any following Alexa request will always put the heating on indefinitely.

Can you advise why I am no longer getting any of these features?
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Best Answer

  • wateroakley
    wateroakley Volunteer Moderator
    Answer ✓

    @JohnyJohny Hello Johny. Are you using iOs or Android? The app seems OK for me on iOS 15.

    The tado° mobile apps are currently available for:

    • iOS 15 and above. To install tado° X, you need at least iOS 16.4
    • Android 9 and above

    If Alexa is behaving in the way you describe, I'd be suspicious of the 'Timer' in the Room settings for 'Manual Control on Tado device'.