How do I contact tado direct

annehetherington

How can I get in touch with Tado support with a specific question

what_a_tado

https://support.tado.com/en/articles/3590239-how-can-i-contact-tado-customer-support

I have found the Live Chat facility useful in the past.

annehetherington

Where don’t find that? Finding it difficult to navigate this site tbh

johnnyp78

You should see a live chat button here https://support.tado.com/en/

what_a_tado

If you click on the

https://support.tado.com/en/articles/3590239-how-can-i-contact-tado-customer-support

link above you should see an orange chat icon in the lower right corner of your screen, as shown below.

If it is not showing then try a different internet browser.

Snoddy

Hi name William no matter what I do can’t stop early start?

wateroakley

@Snoddy Welcome. The 'Early start' is in the 'Room' schedule, both home and away. Click on the gear wheel and that takes you to early start.

hugbilly

I find emailing the support team at operator@tado-844a35e31252.intercom-mail.com is effective