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What products do I need?
Hi I ek wondered if people could advise as I don't really understand the website. We're looking to purchase the tado system so that we can control the temperature in 7 rooms in our house. They all have 1 radiator except for the sitting room which has 2. The majority of the radiators are Bulldog valves which I believe are…
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Tepeo Zero Emission boiler
Energy monitoring accuracy? now that Tado energy meter readings are including whole house not just the new Tepeo electric boiler. By the way Tepeo and Tado work well together.
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My heating won’t come on.
I’ve just moved into a new house which has Tado V3+ Wireless Smart Thermostat installed. The display on the wall thermostat seems to be working fine, I’ve started using the app and that seems to be working/syncing to the wall thermostat. However when I dial up the temperature to turn the heating on, the boiler isn’t coming…
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Replace Nu Heat controller and Thermostat
Hello I have a Nu Heat / Heatmiser TM4 time clock controller and 2 thermostats in zones for my underfloor heading. I have already installed Tado wireless v3+ with smart thermostat & 8 smart TRV’s on radiators. Do I leave the time clock controller in place and replace with 2 wired Tado smart thermostats to add the…
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Central heating and hot water do not appear to be working/connected
I installed under floor heating thermostats they appear to be working as expected. However after installing 5 radiator thermostats and calibrating them they do not work. There are no faults reported and everything is connected and at 100%. When I switch on the hot water the wireless receiver light comes on as does the…
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Why is my boiler still on?
Please see screen shot of the app. I have turned off the schedule/heating. So why is my boiler still operating? The bathroom is the temperature sensor module that comes with the starter kit, the other rooms are TRVs. Up until now, I have had 2 years trouble free operation. Thank you.
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Hot to switch off hot water for summer
Hi. The App allows me to turn off all the radiators until I resume. How do I do this for the hot water as I have alternative hot water heating over the summer? Each time I turn it off it resumes at next scheduled ON time. Tried to turn on AWAY model but this keeps reverting to HOME. I have altered the hot water schedule to…
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Tado Valves - Can you configure them just to open and close and NOT control the boiler?
In my house I have three radiators (downstairs) without TRVs. So my concern is if I put Tado radiator valves say in the bedrooms upstairs, and one room decides it wants to be warmer, the Tado valve will tell the boiler to come on, meaning not just that room will get warmer, but significant areas downstairs will too (as the…
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Tado with a smart plug
Hi, we have an electric heater plugged into a standard 240v supply. Can Tado be installed without a boiler/heating system? I’m looking to use IFTTT to retrieve the current and desired temperature from a smart thermostat then activate a smart plug action to turn the socket on or off. Thanks
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Using Wired Stat Wirelessly
I'm thinking of adding another room stat to my set up. I could obviously use a wireless sensor, but does anyone happen to know whether the wired room stat, when not used as the zone controller (but merely as a sensor with the zone controller being the existing wireless receiver), still 'relay clicks' on and off, or is it…
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Pairing issues
I have a wireless temp sensor that I cannot pair with my bridge, I have bought 2nd hand and was told it's de-registered. Will it pair before the wireless receiver is commissioned on the boiler and could this be preventing the pairing? Cheers
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Urgent phone call required
Normally closed contact on receiver is permanently 0 Volts. Normally open contact is permanently 240Volts regardless of central heating being selected or not. Hot water normally closed contact is 240 volts but I cannot select this option on the receiver as the override doesn’t seem to work Can sonevody call me asap an…
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Tripping
Followed wiring diagram all started now just keeps tripping receiver and boiler out please help many thanks
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Difference between thermostat and sensor
Sorry being a bit slow tonight but what's the difference between the temperature sensor and a room thermostat? I already have the wireless starter kit installed but want to have another device (not TRVs) for back room?
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Heating still on
Why is my heating still on even though the temperature inside is higher than set point
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How to regain control of tado app?
Hi All, I have tenants at my property where my tado is set up. When they moved in, I gave them access to my Tado username & password for them to login. Soon they removed me out of my own account. There was probably a better way to do all this than to give my own username, so my fault in hindsight. They have now moved out…
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Can't set a CH setpoint temperature
Hello everybody, I've got a tado smart thermostat and a set of 5 tvrs. The thermostat is connected digitally to a Chaffoteaux PIGMA ADVANCE EXT 25 via a digital bus (D57). I can control everything, including the hot water but I have no clue on how to control the CH setpoint temperature. If I disconnect the thermostat and I…
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Hot water not always working
Hi, we have Tado and a system boiler with tank. The hot water is set to come on twice a day (morning and evening) but occasionally one or the other will fail (or seem to fail - we have no hot water) - is there a reason why this might be happening?
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Price increase
I have been very satisfied with the Tado system. My subscription has just increased from £25 to £30. This is a 20% increase. In this country inflation is about 3%. How can you substantiate this increase when there is no support costs? Thank you Martin Rayner
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New home, new set up
Ive recently moved house and transferred my old set up to the new homeowner. I then removed myself from what is now their set up. Wanting to now set up a new home it keeps telling me my email address is already registered to a home. I cant seem to do anything to delete the old home or get into my account to do anything !!…
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How much data is being used by the tado system?
I have 8 radiators Controlled individually and recently changed my home unlimited data package to a more economical data sim. I am currently on holiday but something is using 1 to 2 gbs a day and the only culprit I can think of is the Tado radiator valves etc ,these are all set to frost protection. I Have smarty sim in a…
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Heating - water temperature
Hello everyone. Is the TADO thermostat capable of increasing or decreasing the flow temperature of a gas boiler?
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Vaillant Ecotec plus 418 not responding to Tado wireless controller on a Y system plan
The Vaillant boiler is just switched on all the time creating hot water, the heating pump is always on too even when the tado wireless controller is not calling for hot water. It is a Y system in the UK. The tado controller will divert water to the hot water tank when programmed to and calls for heating when required but…
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A clicking sound from Tado Wired Thermostat
Hi I used a Tado wired Add-on Thermostat replaced my old classic wired thermostat for my 2nd floor bedroom. It work fine. But tonight I can hear a quite obvious clicking sound/noise while the Tado Thermomstat is on or off the heating. I am not sure it’s normal or not. But my Tado wired start-kits which installed downstairs…
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Why are my radiators on when heating is switched off?
Hi. I have a wireless controller and thermostat, no TRVs. For several weeks, although the heating has been switched off, whenever the hot water is scheduled to be on, the radiators are being heated as well. Please can you advise what to do… we are struggling to get any hot water! The app shows heating off and hot water.…
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How do I diagnose errors indicated by “device error” light?
I woke this morning to find Tado’s call for heat had not been answered by the boiler. On the wireless receiver, both the wireless and device error lights were blinking. Nothing was reported (eg device disconnection) on the app. I ended up having to turn the boiler off and on in order to fix the error. What more could I…
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New Thermostat Firmware Version 204.3(?)
Hello folks, it seems that they are rolling out a new firmware version for their Thermostat. Mine now shows this “204.3”. Sounds like similiar to the latest for TRVs firmware version (204.1). Any clues about upcoming changes with this release? And, I must repeat, Tado, PLEASE, CHANGELOGS!
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Radiator's Making A Banging type noise.
I have put two thermostats in my home, living room and kitchen, all was well until it start with an almighty racket coming from both radiators, a very loud vibrating sound which stops when I take the tado off and put the original thermostats back one. Any ideas why?
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I moved my TADO internet bridge to the middle of my house - here is how
Hello fellow Tado users. I've had connection issues with those radiator thermostats that are furthest from the internet bridge. To ease these issues, I've used a wifi to ethernet device (a TP-Link TL-WR902AC) to allow the internet bridge to connect via wifi and be placed in the most optimal position in my house rather than…
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AC is ON or OFF??
In a Hotel, when I open the TADO app, I whould like to see if the AC’s are ON or OFF. Is it possible? When I open the app, the AC’s are always OFF, even when it are making cold.