-
December 2024: Linksys Router Blocking App
Hi, thermostat has been working flawlessly for 2 years+ but now I can't access the app when on local network. I can connect via 4g on phone or local WiFi with VPN. I'm using Synology router where I've made no resent changes. Any suggestions welcome. Thanks
-
tado° X Upgrade Offers
Hello community, Since last week, eligible customers in the UK should have received their tado° X upgrade offers by email. Eligible customers were those for whom the upgrade was technically feasible, who were with tado° for a defined amount of time, who were subscribed to the newsletter. Please use this thread to let us…
-
What’s the deal with feature requests?
Hello community, Many of you have expressed interest in learning more about how / whether tado° includes community feature requests in its product development process. Here’s a quick overview of how your feature requests reach tado°’s decision makers. (Please note that ‘feature requests’ refer to posts made in the…
-
Netiquette and forum rules
Dear Forum Community, This forum was created to help users solve their problems, questions, and to make the most out of their tado°. We want to keep the atmosphere constructive, so we ask that you follow these basic rules. We look forward to interesting comments, conversations, and discussions. To make sure that everyone…
-
Please search for your request before opening a new thread.
Dear Community Members, This part of the forum is intended to help us track the features that you, our customers, are interested in. We understand that you, as members of our forum, tend to represent more experienced users, often with in-depth knowledge of not only tado°, but similar products and services as well. We feel…
-
smart thermostat actuating
smart thermostat actuating , with app and manually , but boiler not switching on , all other 9 smart thermostats working
-
Ideal Logic+ Combi (pre 2014) not working as intended
Hi all, I've recently moved into a property that has an Ideal Logic+ Combi 30 boiler (one with the smaller LCD screen - see image). It currently only has a Mechanical 24hr timer installed in the front face. I have attempted to install my Tado extension kit but it doesn't seem to fire the boiler or stop it from firing. As…
-
Prompt for Zone Controller
When installing multiple thermostats and radiator valves, there should be a prompt to choose which themostat is the corresponding zone contoller for each radiator valve. After setting up a wired themostat to the main boiler and a wired thermostat for underfloor heating, my radiator valves were randomly/intermittently…
-
Tado X No Matter Code For Wireless Reciever X Therefore No Hot Water Control
When running V3 I had linked the bridge to Homekit and had a hot water option in home kit. Just in the process of adding my new X equipment to homekit and expected to see a matter code on the wireless receiver X so that I can add the hot water control to homekit but no code present. How are you supposed to add hot water…
-
Advice on replacing a British Gas UT2 Programmer with the V3+
Hello Folks, I've been doing some digging and looking for some advice on installing the V3+. I've got a combi boiler (Worcester Junior 24i), programmer is just for switching heating on and off. Hot Water is on demand. Could someone advise on the setup for the V3+? I've a power switch that cuts/provides power to the…
-
Tado X Troubles
Hi all New to Tado (long time Nest user), recently purchased Tado X Still in the process of installing everything, purchased a whole home wireless bundle with 8 TRVs Can’t say I’m impressed so far, which is a shame cos Tado seems to come with a lot of fanfare The app is ok I guess from what I’ve seen initially. I’ve…
-
Can't add Tado X devices to Google Home
Hi everyone, I just installed Tado X and I have added all thermostats to the tado App. However I can't add them to Google home when following tado X official instructions (https://help.tado.com/en/articles/9184568-how-can-i-set-up-my-tado-x-devices-with-google-home): In the tado° app: Open the tado° app. Select Settings >…
-
Help Installing
I have a Worcester bosch Greenstar SI compact boiler but not sure on the wiring where the cables go Can someone help please?
-
Can’t add 2 houses?
How can I add my 2 separate properties on to one account it doesn’t seem to allow me to do this
-
Intermittent Connection Issues with Tado X Thermostats - Apple TV Border Router
Setup Details: 3 Tado X Thermostats 4 Tado X Radiator Thermostats 2 Apple TVs acting as Thread border routers Issue Description: Initial Connection Problems: Despite successful initial setup, thermostats show as "disconnected" in the app Temporary fix achieved through factory reset and reconnection process Ongoing…
-
OpenTherm/Modulation of Nefit NXT HRC24 CW3 doesnt seem to work with Tado X wireless receiver.
Hi, I have a question regarding OpenTherm/modulation on my heating system. I am suspecting that it only works on Relay and not OpenTherm. I have installed everything according to the installation steps in the Tado app. I have made the following Observations: When my Tado x heating devices require heat but only 1 out of 3…
-
EHS electric combi primus 14000
I have an EHS primus 14000 electric combi boiler and have bought a tado wireless thermostat. I can’t find find help anywhere on how to wire this. There is a cable which hangs outside the boiler to connect to a thermostat. I’ve been told that this is 0 volt and not to power the thermostat only to send info to the boiler.…
-
Tado X pairing connection Wireless Smart Thermostat X - Starter Kit
Hello there, I have the following problem. I just bought a Tado X Wireless Smart Thermostat X - Starter Kit The problems are the following: The Wireless Receiver X did connect with my wifi without any major problem (even if i needed 4-5 attempts). The Wireless Temperature Sensor X is not able to pair with my phone and…
-
I can't log in to the TADO app (Android).
Hi, I purchased TADO products and installed the Tado app for Android. I have created an account that I log in to via the website, but in the app I am still stuck on the screen where I enter my login details and after submitting them nothing happens. I tried logging in on the same WIFI network on my tablet in the app and it…
-
Calendar viewer
Hi all in my previous smart thermostat I was a calendar viewer that was very useful, basically is a calendar with a month viewer where for each days where the thermostat was on, appear a red dot under the day, this is very useful to have a fast view of the days where the thermostat operate, and by clicking on the…
-
Tado X Installation Issues (UK)
I’m moving from a Honeywell Evohome system to Tado X. Unfortunately I’m having issues. The installation of the Wireless Receiver, the Thermostat and the 1st 4 radiator valves went fine. Now the next 3 will not pair. It seems that it could be a range issue (but the distance is not far). When pairing I never get the…
-
TRV temperature setting vs room temperature
Hi All, I am planning to buy a full Tado system but I wonder if the TRV is measuring the temperature and it is mounted to the radiator, how could it give you the precise heat in the room what you need? As far as I know the max temp is 25 Celsius on the TRV, so is it enough to heat up the room to 21-22 Celsius? Thanks for…
-
Mixed System with UFH - Wiring to Manifold
Hi, My plumber is in the process of installing Tado for my new heating system, which consists of: Boiler (Vaillant ecoTEC plus 630) Megaflo/Hot Water Cylinder Radiators for the loft and first floor 3x Wet Underfloor Heating zones for the hall, kitchen/diner and utility/bathroom I was told by Tado support that my system is…
-
Tado for water underfloor heating?
Hello, I would like some advice. I have centralized underfloor heating. Currently in each zone, there are 5, I have a standard thermostat from Fantinicosmi wired that I would like to replace with 5 tado. In this way I can regulate the temperature between night and day. Do you recommend tado? Does anyone have the same…
-
Tado X wireless receiver connected to WIFI but not connecting to internet - Offline in the app
I woke up today and found my tado wireless receiver offline. It initially appears to connect to WIFI and internet but after a few mins or less the left wifi indicator remains positive, the middle one goes out and the right one pulses. The device has the latest firmware 246.2 but remains unresponse and offline in the app. I…
-
Add a hot water 1 hour boost button in app
To save going into scheduling for short periods or having to switch hot water off rather than defaulting to the next change please add a simple 1 hour boost button.
-
Looking for a smart Thermostat with a programmable app
I am looking for a smart thermostat for a hall that is not occupied daily but has meetings set down in a calendar. the heating system has three zones which are separatly controlled with motorised valves. Can this be programmed in to the tado App. thanks
-
Tado app does not work while on WiFi
My system has been working perfectly for the past 3 years. Out of the blue, I am no longer able to connect to the Tado app when I am on my home WiFi network. I can use the app if I turn off my phones WiFi and connect via mobile data. I can also connect if I turn on wifi on my mobile and activate my VPN. Would anyone know…
-
Downstairs underfloor heating now working
Had working heating system for a year and today the downstairs underfloor heating stopped working. Got pretty cold so not good timing. Have wired thermostat and wireless receiver. All showing as connected on the app and heating but no heat is coming. Radiators upstairs are working as normal as is the hot water. I did…
-
Eccessivo assorbimento termostato smart tado°
Buonasera sono in possesso di un termostato Tado° Smart Thermostat mod RU 1552420352-2708-0. Ebbene le tre batterie si scaricano quasi immediatamente, ho controllato l'assorbimento attraverso un alimentatore professionale con 4,5v l'assorbimento e di 0.39 ampere (390 ma). Mio figlio ne ha uno identico provato con lo stesso…
-
Zones and Devices in the Tado° X API
Hi everyone ! I have created lately a Python script to retrieve the temperature of the Tado° X Devices in my home. This script seems correctly setup since I manage to get /me information and based on my home_id, I manage to get the home_details. When pushing forward and requesting the deviceList…
-
Tado V3 pump over run?
I am very happy with my V3+ system. I started by replacing my old Honeywell wall thermostat with Tado wired thermostat. My system is a classic 90’s Y system with Honeywell 3-way valve and programmer I set hot water times via the Honeywell, and CH to constant and let Tado do its thing. Everything is basically as it was…
-
Tado urgently needs the certificate for intelligent "hydronic balancing" (Germany)!
In Germany, switching from fossil fuel heating systems to environmentally friendly heating systems is massively subsidized by the government. One criterion for receiving this subsidy (e.g. 55% of the investment sum!!) is the requirement that the heating system in a house is optimized by means of so-called “hydraulic…
-
Allow combining Smart AC Control and Smart Radiators in one room
Currently, Tado App doesn’t allow combining Smart AC Control and Smart Radiator in the same room. Please enable this feature.
-
Tado X API
It seems that Tado v3 (and under) has a API allowing much more than what Tado X with matter is exposing. It is necessary for a good integration with a home automation system (such as Home Assistant). For example, I would like to be able to change the temperature offset, so I can use my room temp sensor instead of the valve…