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The end of IOS 15 Support
Message from tado°: Hello all, The end of support of older iOS versions, as described below, was made with considerations linked to Matter/Thread protocols linked with tado° X To begin, iOS 16.4 is required by Apple for some significant improvements to Matter. (16.1 is the minimum requirement for Matter). Moreover, 16.4 is…
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tado° X Upgrade Offers
Hello community, Since last week, eligible customers in the UK should have received their tado° X upgrade offers by email. Eligible customers were those for whom the upgrade was technically feasible, who were with tado° for a defined amount of time, who were subscribed to the newsletter. Please use this thread to let us…
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What’s the deal with feature requests?
Hello community, Many of you have expressed interest in learning more about how / whether tado° includes community feature requests in its product development process. Here’s a quick overview of how your feature requests reach tado°’s decision makers. (Please note that ‘feature requests’ refer to posts made in the…
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December 2024/ January 2025: Community Fibre / Linksys Router Blocking App
Hi, thermostat has been working flawlessly for 2 years+ but now I can't access the app when on local network. I can connect via 4g on phone or local WiFi with VPN. I'm using Synology router where I've made no resent changes. Any suggestions welcome. Thanks
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Netiquette and forum rules
Dear Forum Community, This forum was created to help users solve their problems, questions, and to make the most out of their tado°. We want to keep the atmosphere constructive, so we ask that you follow these basic rules. We look forward to interesting comments, conversations, and discussions. To make sure that everyone…
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Please search for your request before opening a new thread.
Dear Community Members, This part of the forum is intended to help us track the features that you, our customers, are interested in. We understand that you, as members of our forum, tend to represent more experienced users, often with in-depth knowledge of not only tado°, but similar products and services as well. We feel…
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Added VR33 to EcoTech Plus 937 and radiators heating all the time.
I have been running my EcoTech Plus 937 using eBUS from an Extension Kit for a couple of years without problem - apart from signal strength to TRVs. About to take the plunge on the Tado X discount offer but before spending nearly a grand I wanted to make sure I could still run the boiler with modulation so I ordered the…
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New set up and problem with Radiator Thermostat X
I’m new to the Tado world and have just tested out the wall thermostat, bridge, and a single radiator thermostat. The setup of the hub was simple and quick, the wall thermostat setup was quick and easy, but the radiator thermostat had a problem with not mounting properly ie not at all, kept returning the message “failed” I…
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Boiler makes horrible buzzing sound when Tado is plugged in and calls for heating.
As mentioned when Tado is plugged in boiler makes horrible sound like a really loud buzz. When I unplug it the boiler works fine.
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Issues with eBUS (Vaillant) support and Tado X
Hello everyone, I recently upgraded to the Tado X Wireless Thermostat, but I'm facing some issues with my Vaillant ecotec plus (vcw296) boiler. This boiler uses the Vaillant eBus protocol. My previous Tado V3 model supported modulation via eBus, but after connecting the new Tado X in the same way, it doesn't seem to work.…
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Veissman Vitodens 100-W wb1c and Tado v3+ not communicating
Hi, we've had the Tado v3+ installed for about a month and no matter what we do, the Tado will not control the boiler. We've disconnected the previous thermostat which was the Veissman Vitotrol RF wireless. That's now dead and buried. Various " experts" have suggested several wiring configurations and things to try but…
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Old boiler and confusing system any ideas on why we have 4 going out and what we need to do help
any help would be appreciated
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Problem with saving Smart Schedule in tado app for android
Get an error message when try to update my Smart Schedule in TADO-app I've tried uninstalling and then reinstalling, same error. How can i do, to fix it? Regards Michael
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tado X , Homey Pro and Hot Water flow cards
Hi, Can anyone point me to details on controlling hot water via a Homey Pro with flow cards? I can only see two cards; both look like heating rather than hot water-related to me. Set the Mode (Automatic, Heat, Cool, Off) Set the temperature Has anyone cracked this? If so, or if you haven't but know the answer anyway, your…
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Give users access to the advanced configuration parameters
As most of us here will be aware, Tado has several advanced controls and configuration options that support are able to use to configure your devices when you contact them (cycle periods, minimum on/off times etc). Sadly these advanced options are hidden from users and the only way to access them is through support which…
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Can't add Tado X devices to Google Home
Hi everyone, I just installed Tado X and I have added all thermostats to the tado App. However I can't add them to Google home when following tado X official instructions (https://help.tado.com/en/articles/9184568-how-can-i-set-up-my-tado-x-devices-with-google-home): In the tado° app: Open the tado° app. Select Settings >…
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Which system for Vaillant ecoFIT pure 418?
Hi, I was pondering between Hive or Tado and inclined towards Tado as it seems to be cheaper and can set min max temperatures. Below is my system: Vaillant ecoFIT pure 418 system boiler with only 6 radiators S Plan motorised valves to serve Hot Water cylinder and boiler The zone valves are switched by wired room thermostat…
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Boost Room Heat
In addition to the “Boost Heating - All rooms” option, when clicking into a room, a “Boost Heating - <Room Name>” would be nice. Some rooms may be unused for now and closed. Boosting a single room would be ideal.
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Tado Marketing Test
Looks like to use the Tado app from May 2025, you will now have to pay a £1/month subscription, just to get access to your heating controls. I was in the process of changing over from Hive to Tado, but after seeing this, I think I'll go elsewhere.
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Boiler not turning off
System is Smart Thermostat in master bedroom upstairs. Wireless thermostat and wireless receiver downstairs. Everything working as expected for approx 7 months until this evening. Upstairs reset from 19.0c to 19.5c at about 1500 and according to the graph the boiler should have gone off at about 1530. I’ve just walked into…
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Display the system time and set system time in app.
My system is 2 hours out and makes life difficult for me. Can I request that you please consider giving time setttings control over to the end user? My post code seems to be the place where the Tado cloud pulls my time zone, but in my case it is 2 hours behind my correct one. Make it easy for me to see what time Tado…
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System boiler with Opentherm PDHW - X PLAN
I want to know if people are using Tado X with opentherm on a system boiler and tank using opentherm? from my understanding this needs to be configured as PDHW. If you have this type of setup work I would love to see what you have and how well this is working.
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Modify Limits of Room Temperature Control
Is it possible to modify the upper limit of the Heating Temperature in the Smart Thermostat (it is currently restricted to 25 degrees Centigrade)?
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Maximum Temperature Limit
Hi there, with the increasing cost of fuel , I was thinking that a maximum temperature limit may be of some use that could be set by the account holder in order to prevent "temperature tampering" by anyone not authorised. This could possibly be built into the app, and hopefully could save money. Any thoughts !
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Tado x thermostat required?
Hi all! Wondering whether i can have Tado x without a wall thermostat, i.e. just the rad valves, a receiver next to the boiler and a bridge to control online/via app? Thanks
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Always home when geofencing.
One of 2 devices always showing home and not turning heating off when away. Both devices can be at same location at the time when not at home but only one of them will be out of home area and 2nd at home. Both devices settings identical. Tryed to delete and reinstall app but still same issue.
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Tado X pairing connection Wireless Smart Thermostat X - Starter Kit
Hello there, I have the following problem. I just bought a Tado X Wireless Smart Thermostat X - Starter Kit The problems are the following: The Wireless Receiver X did connect with my wifi without any major problem (even if i needed 4-5 attempts). The Wireless Temperature Sensor X is not able to pair with my phone and…
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Which wires go where please?
Hi, Im wanting to fit my smart thermostat but not sure which wires go where, any help would be appreciated. Photos of existing and new. (i didn't fit the existing)
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Tado X Install with Valliant Ecotec 837 Plus boiler + VR33
Hi, I have purchased the Tado X Starter kit for use with my Ecotec 837 Plus boiler. I am aware that Tado X requires Opentherm which my boiler doesn't natively provide, and thus have purchased a VR33 adapter to install (via the X31 socket on the main boiler pcb). Does anyone have any further installation info/advice? Also,…
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Heatings not coming on
I’ve just changed internet supplier and gone with Virgin, and now my heatings not working. The bridge going into the router the lights come on but the link light keeps flashing and has done for a couple of days now. Tried pressing the reset button with the Tado box connected to the boiler but still nothing. And control the…
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Veissmann S-Plan 2 pipe switch to X-Plan and OpenTherm
I've had TADO for several years and it works okay. My setup is a Veissmann Vitodens 100-W WB1B system boiler in a S-Plan 2-pipe setup (flow and return) with an Evocyl 259L hot water cylinder. I have TADO v3+ with an original extension kit with OpenTherm support running in 240v S-plan relay mode, and 10 TRVs dotted around…
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Tado + Vaillant ecofit pure bus
Ok, I'm really losing my marbles on this one. Searches on here, on google and reddit and cannot find a de-facto answer to my problem, although It seems it has been asked in some ways by vaillant boiler owners. Please help. I can feel you know what I'm going to ask. In the UK can the Tado v3+ wireless system, modulate…
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Tado X Thermostats Disconnecting.
I installed Tado X yesterday. As I purchased a number of kits I have the following. 2 Thermostats 1 Bridge 2 Wireless REcievers 20 Tado X Thermostats. Worked fine overnight, but now 10 of the Thermostats are off-line and not connected. This would make the system unreliable for me as when I travel the risk of not having…
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Tado X support for hot water?
I currently have a Nest controlling the radiators and hot water, and a Drayton programmer controlling 3 zones of underfloor heating. Both demand from the gas boiler independently. I think I’ve worked out that the V3+ supports this configuration with a wireless receiver and 3 wired thermostats. But am I right in thinking…
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Tado X not communicating with boiler
Hi all, I've recently moved into a property that has an Ideal Logic+ Combi 30. It currently only has a Mechanical 24hr timer installed in the front face. I have attempted to install my Tado extension kit but it doesn't seem to fire the boiler or stop it from firing. As part of the fault finding I have removed the extension…
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Set a Minimum Central Heating Flow Temperature (OpenTherm)
Hi, The main purpose of this post is to try and gain an understanding of whether setting a minimum central heating flow temperature is a feature that other users of this forum would value and like to be developed by Tado as part of their algorithms. Are there any other users out there that have abandoned using the…