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Tado X rooms and devices
In anticipation of my Tado X system arriving I have been scouring the help center articles about the system. Specifically I have been looking for anything that states the maximum number of devices and rooms that can call for heat that can be in a system. I know V3+ is 25 devices and 10 rooms that can call for heat but I…
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Tado multiroom vs multizone
Hi, The house I've moved in to has 2 17yr old boilers linked together that work in tandem to heat 3 zones (ground/1st floor/2nd floor) using wired thermostats on each floor, these are to be replaced in the next year as I'm planning on getting wet underfloor heating in the kitchen extension which they do not support. It's…
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Vaillant connection with Tado
I am connecting my tado° Wireless Smart Thermostat Starter Kit V3+with boiler Vaillant ecoTEC pro 28H combi. I want to use eBUS connection on my Boiler side. When connecting with my receiver should I connect it to CH COM and CH NO, in a same way as if connecting with RT in boiler. Also, it seems that if using eBUS I would…
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Tado system with smart radiator thermostats
Hi I purchased my Tado system some years ago and it consisted of: 1 Wireless Receiver 1 Internet Bridge 1 Wireless Temperature Sensor I installed it, and all has been working well. A month or so ago, I purchased 8 smart radiator thermostats and installed those on 8 of my 10 radiators. I am now thinking of ordering another…
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Vaillant EcoTec Pro 30 - Wireless install
Hi I’ve just purchased the wireless v3+ starter kit and would like some pointers on installation. I already have a Siemens RDJ100 installed that I want to remove and replace with Tado. There are lots of discussions on install that I’ve read but haven’t quite got my answer. I believe that I should look to bridge RT24 and…
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Thermostat is very slow
Hi, I have a problem with my thermostat which is placed in my living room. I also have 2 radiator walves in the same room and 4 walves upstairs in other rooms. I noticed that the current temperature on the thermostat isn't often the same as in my app (in the living room). It shows 19.5C now and the app shows 20.4C. The…
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Will any of the thermostats work with an Atag iC Economiser 27?
Hi, I have an Atag iC Economiser 27 boiler from 2017, not the more recent "plus" model. It came with an Atag One controller which is hooked in with a 2 write OpenTherm bus connection. That controller is about to pack in and I'm looking at Tado instead. I've read that the only UK model that does OpenTherm is the wired…
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Tado X via Matter - system topology differs between Tado app and Matter controllers
Hi! I installed Tado X devices recently and noticed one fundamental flaw. In Tado app the topology follows the former "room" concept. There are 2 significant downgrades however in comparison to the legacy systems: - it is not possible to set which device is used to measure room temperature (in the past it was possible to…
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New Tado x user instal issues
Hi. Im totally new here and ive tried to find my answer before typing so apologies in advance if this has be addressed - please point me in the right direction. First issue is the app. Im running iphone 15 pro max ios 18.1 It wont load images for the step by step guide to instal into my Boiler. So I want to double check. I…
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Replace a Salus ST620WBC RF Receiver
Our boiler currently has a Salus ST620WBC RF receiver installed into the boiler unit. It also has a Siemans unit attached to the wall; I have no idea if this does anything as our (not working) thermostat system is all Salus. The boiler is a Worcester Greenstar 28i Junior combi. There are no instructions as to how to…
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Odd behaviour . . .
Yesterday I turned on the heating to 19º in a room which has a single radiator with TRV and wireless temperature sensor, the zone controller is a wireless receiver. The room began heating as expected but after a while I noticed the sensor was recording the temperature as 16.5º although it was clear the room had become…
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Replacing wired Heatmiser with tado wired for Hot Water
I have a Vokèra system boiler with wired Heatmiser system for 2x heating zones (upstairs and downstairs) and 1x for Hot Water. I've replaced the Heatmisers with tado and no issues, however, for the hot water I'm not convinced. I've replaced the wired Heatmiser with the tado smart thermostat, but it's treating the hot water…
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Smart Thermostat
I have just installed a smart thermostat alongside a wireless temperature sensor The smart thermostat correctly controls the radiator valve (opens and closes) but does not send a signal to the boiler for heat unless the wireless temperature sensor is also calling for heat Consequently I cannot use the smart thermostat to…
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How do tado thermostatic valves work with a central thermostat
I have a wired tado thermostat which we use to turn heating on/off for the whole house. There are a couple of rooms upstairs which get really warm, whilst their rest of the house is still heating up to the set temperature. I was wondering whether the smart radiator thermostats on these radiators would help to limit…
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Why is still heating ? Temp set to 18°, (room at 18,7°)
This morning I have noticed that the thermostat was set at 18°, the room was at 18,7° and the boiler was still running. The truth is that today is the coldest day in months. Is it possible that TADO takes this in consideration to heat over what I want ? Can I remove it in the case is this "feature" ? Thankyou Gus
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TRVs won’t grip. Guide says no adaptor needed.
Hi, installed my tado heating setup yesterday. Got extender, thermostat etc all up and working, started on the TRVs. Old one, a pegler terrier ii came off easily enough and the new one seemed to screw on. But then I noticed that the instructions involved twisting and clicking, which of course secures the the two parts of…
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Greenstar 1000 boiler not working
I’ve had many issues with tado, always around winter of course! This time, it just stopped connecting for a while, I’ve reset and re linked the receiver, seems to be connected, but now it’s not turning the boiler on properly or when it does turn it on, and I’ve set it to a different boiler, it doesn’t turn it off properly.…
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Tado Smart Temperature Senzor X not working with apple HomeKit
Hello dear community! I recently bought the Wireless Smart Thermostat X starter kit (wireless senzor X + wireless Receiver X) to upgrade my heating unit. The installation process of the devices and the registration in the official Tado app worked out fine and I everything seems to work. The main problem is it’s integration…
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Averaging 14 hours a day heating?
Hi all, Ive noticed in the app that im averaging 14 hours a day heating, the past 5 days during this cold spell are closer to 20! Something doesn't seem right to me? Any tips? I've got 1 wireless receiver next to the boiler and that's my only zone controller, 7 rooms with radiator TRV's, the kitchen with UFH which is…
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Poor support by Tado - no email address?
Hi I'm sitting and looking at the new Tado X devises and wanted to send a support question. (I have the old versions and KNOW they are not compatible … but wanted to know if the fittings on the raditors were the same) But it is really true, that I can't find an email to the support? The chatbot is useless - so it seems…
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Offline Thermostats
Does anyone else have issues with radiator thermostats constantly going offline for no apparent reason?
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Refer a friend not working
Tried to refer a friend via the promotion (20% off for him) on the website and the discount is not applied in the cart. Is this promotion still valid?
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Tado X - need advice on UK system boiler Hot Water temperature control
Hi I have an old Honeywell Sundial (pre Evohome) system that I installed myself with no thermostatic room valves so I want to replace everything. The Honeywell system allows me to both set and monitor the temperature of the hot water. As far as I can see there is a UK version of X which adds a hot water timer but I see no…
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Cold room switching on boiler alot
Hi, I have a lot of activity from one room specifically turning the boiler on to keep it at temperature. I understand I need to look at further insulation, but Does anyone know please if I am best to leave this valve on dumb mode or keep it calling for heat? Many thanks, Emily
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Wireless Receiver and Internet Bridge keep dropping out
Hi, I posted a question previously about my Internet bridge and wireless receiver losing connection but my trv's still being active and heating according to the schedule. They keep dropping out, which means we are unable to adjust temperatures until everything is reset and connectivity is resumed. The Internet bridge is…
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Eve thermo integration
Hi, does anyone know if the Tado app plays nicely with the Eve Thermo TRV‘s? I have a ton of Eve Thermo TRV’s and don’t want to replace them all when buying a tado X. Does anyone know if the Eve TRV‘s will show up in the Tado app? Will the Tado X thermostat turn the boiler on if an eve Thermo TRV calls for heat? I’d…
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TADO X head: non connecting
Hi I've bought a TADO X Smart Start Kit (2 heads + Bridge + Thermostat) No way to have the 2 Heads connected (the Bridge is in the same room as the 2 heads) I've also bought (separately) n. 4 Heads TADO X (installed in different rooms) and I have connected them without any probelm (same WiFi, same Bridge, same Phone as…
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Automation to schedule for visitor
Has anyone got a suggestion how I might be able to keep the heating on as we have a guest arrive the same day each week however as we are all away from the home the heating schedules to Away. I wondered if it is possible to create a trigger that every Thursday between 8-12 the heating behaves as if we are at home?
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Tado X - Any Black Friday Discounts UK
I can see that the EU have been enjoying substantial discounts for Tado X and now have a Black Friday sale with 30% savings! Us in the UK seen to only have BF savings for the non-X systems. Guess I won't be investing in this stuff anytime soon. Am keen to move away from my Honeywell Evohome setup but will need 12 TRVs so…
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Identifying the Smart Radiator Thermostat by "Installation Name"
I've recently upgraded to Tado X from my flawless & venerable Tado v1 - It's wasn't the easiest of routes to get the new system installed, however we're now warm again and things appear to be functioning well, for the most part, and it's early days! We've struggled with connectivity of some of the Smart Radiator…