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Refer a friend not working

matick
matick ✭
in General Questions & Topics

Tried to refer a friend via the promotion (20% off for him) on the website and the discount is not applied in the cart. Is this promotion still valid?

Comments

  • Emcee
    Emcee Admin

    Hello @matick

    Are you referring to the official tado° webshop? If yes, then it should still be valid. If it's not working, we need to document the issue and the appropriate team needs to fix it.

    Please contact tado° support to report what you're experiencing. You can do so by clicking on the chatbox at the bottom right of your screen.

    Screenshot 2024-09-12 at 08.27.25.png

  • Richvisuals1
    Richvisuals1 ✭

    I am trying to refer a friend and they can't use the code that has been generated. I have messaged on the live chat but it still hasn't been solved

  • Emcee
    Emcee Admin
    edited November 29

    Hello @Richvisuals1

    Sincere apologies for the wait. Aleksander will get back to you in the briefest delay.

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