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my boiler is always on
Hello! I connect the thermostat as the instructions said but the gas boiler is always on no matter what temperature I set to the thermostat. I didn't instal the thermostatic heads to the radiator yet cause to that problem. my gas boiler is ariston genus one 30 - greece thank you
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Trv’s not following their schedules
Hello Hoping to get some advice. This evening 1 of my trvs did not follow the set schedule. The room was supposed to start heating to 20deg at 18:00 hours - 19:00 hours from a previous temperature of 14 deg. The trv never opened. The graph showing the room history did not show the requested change at 18:00. When I noticed…
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Tado v2 pairing question
Hi I hope somebody could help me regarding the installation of th v2 extension box. I purchased a used v2 tado of eBay the package came with a thermostat, bridge and extension box. The seller hasn't removed the devices of his house at the moment but he said he will do. My question was does the sysyem need an internet…
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Danfoss RET230P
Hi, I have a Danfoss RET230P and the labels on the wiring are different. Can someone help please ? Danfoss: Grey : N Brown: L / COM (bridged) Black: ON What terminals do I use on the Tado wired thermostat ? Thanks Desh
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Why won't my boiler switch off today?
We have had tado for several years with a v3 bridge connected to an extension kit and single wired thermostat connected to our Vaillant gas boiler. We have no radiator controllers and no additional rooms. This morning the house was hotter than usual and regardless of the smart schedule, geo home / away or manual settings…
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Help with wiring please... Two wires, red and black
I have a Honeywell thermostat with two wires (red and black). My heating system is Worcester so my wiring instructions are based on the Digital diagram. I’m not clear if red goes in + or -. It just says B/B. Can someone please advise? I have pictures of my current wiring.
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Unable to register bridge
I have bought the new v3 smart thermostat and want to upgrade from v1. But when I try and register the new bridge I get an oops there was an unexpected response from the server. I have tried to manually enter the serial no and with code, with no success. Tado support are not responding to chats or mails and there is no…
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Tado parts
Hi, I have one tado wireless wall thermostat in my house and it is attached to the wall in the hall. I want to move the thermostat to another more suitable location in the house but am left with the adaptor that it plugged into on the wall. Is it possible to buy a cover/cap for this to take the bad look of it in the hall…
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Added radiator thermostats and now feels cooler!
Hi, we previously only had the main thermostat controlling our heating. It was located in the living area and we found the bedrooms and bathroom weren’t as warm as we’d like. So we added radiator thermostats to our system, but now find the living area feels much cooler and most other places for that matter. It’s set at 21…
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Vaillant 631 Ecotec Plus and Calormatic 470F Interfering
Hi have a smart thermostat and multiple Tado TRVs with my Vaillant 631 Ecotec Plus combi. At the moment I have issues with what I suspect is the existing wireless thermostat interfering. Specifically: - for heat to be drawn I need the Calormatic thermostat permanently on (like set to 25 degrees). Tado then appears to…
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Installing Tado Duel Zone & HW Extension in New Build (UK)
Hi, I had Tado in my previous property which had duel zone and it worked great. I have moved house last month and brought the Tado Thermostats with me, However this property is slightly different as it has Duel Zone plus a Hot Water Tank. There is currently a controller within the Utility Cupboard, which is a HorstMann…
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Cannot use Lithium rechargeable batteries
Dear Tado , Why, with today’s environmental concerns, are we still using only alkaline batteries for your products. Why can we not use Lithium rechargeable, with strict guidelines on voltage etc. It is a nonsense to continue filling landfills with batteries every 6-12 months. Your product is the only one in our entire…
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Wireless temperature sensor
Hi, is anyone using a wireless temperature sensor to call for heat in place of a wired Tado thermostat. My thermostat for my underfloor heating is not in a very good position but I can’t move it due to the wiring (it a affected by direct sunlight and draufts). I would like to use a wireless temperature sensor instead and…
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Offer tips on how to set my Room thermostat where the same room has a Thermostatic Valve
Hi I have a thermostat and a thermostat red valve in the same room. So i am unsure how to set the room temperature and on what one. 1# if i set the Room stat to 21 and the rad valve to 20 hte room would never reach temperature and also the room thermostat would not stop calling for heat. 2# if is set the Rad thermostat to…
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How on earth do I get Tado support to read my messages in the chat?
Trying to install a new system. Raised the request to them on Saturday and it is now the end of Wednesday. I wouldn't mind if I could actually do the basic config myself. One day typical response it says...
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To prevent problems, how do I upgrade from a rented V1 system to purchased V3+
Hi tado user for a few years and rented the system from them. Just bought a V3+ kit from Amazon (tado FBA) - and want to switch over and returned the rented kit. Is there a sure fire way of doing this to prevent issues I read about on here? Thanks! Si
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Can you run more than one extension boxes off the same system
I have a conventional boiler/radiator setup in my house and an additional zone using a Salus RT500RF (TX) controller for underfloor heating in an extention. To control this underfloor heating; is it possible to add an additional extension box, in place of the sender, with a awireless thermostat. This way I can control the…
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ALEXA AND TADO
Alexa and Tado Hello Is there anyway to change the temperature from Fahrenheit to Celsius. I have alexa on Iphone. I use an Echo . Tado shows Celsius. Echo is set to Celsius as well. Thanks
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Our house is so too hot all the time since installing Tado. We can’t sleep at night!
No idea if we have set this up wrong. We have installed the main thermostat wired direct to the combination boiler replacing a standard thermostat. We also have 2 of the smart radiator valves. I’ve set a smart schedule to be 16 degrees at night and 18.5 in the day. The smart schedule seems to do nothing. The heating seems…
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How to create zones and add smart TRVs?
I currently have two heating circuits on my heating system - 1 up and 1 down. I have a combi boiler with a smart thermostat on each floor. I’ve recently tried to introduce a smart TRV downstairs in order to have a better balance of temperature as the room where the thermostat is gets warmer a lot quicker than the other…
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Compatibility with Midea AC/ Heating units
Hi all, I'm trying to work out if the Tado Smart AC Control can work with AC/ Heating units from Midea - particularly the Blanc and Breezeless series. Does anyone have any experience with these? We don't have them yet, but if they can't be controlled centrally it's a bit of a showstopper for us, so I'm trying to find out…
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Burning Money!! - App set to Off - Rads On Downstairs / Rads Off Upstairs
Hi All I replaced our traditional wired thermostat a few years back with the Tado unit. The majority of the time system works fine but every year it has gone a bit wonky when needed the most that either a reboot of the bridge, turning the boiler off or on again, or taking the batteries out of the thermostat itself has…
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TRVs not switching on boiler
I have x7 TRVs an x2 wall thermostats installed and working but I've recently noticed an oddity with x2 of the TRVs (spare room and lower hallway). If I switch on the heating via the app, trv itself or wall thermostat my boiler fires up and begins to heat room except the two rooms mentioned. If I turn on either the lower…
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Why is not daitsu in the AC listing?
Daitsu is a large brand, and a low cost copy of Fujitsu. But when Tyringe to use ”unknown” as standard it goes through the whole program and accept, but it do not work (a few things starts up, but not correct). If start up with Fujitsu nothing works... What to do?
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Does smart AC control also work as temperature sensor for radiator valves?
Hi all I've ordered a load of Tado kit as I got tired of waiting for an answer to this question from tado. In my living room I have a radiator and an AC unit. I will install a control valve on the radiator and will install the smart AC. Will the smart AC act as a more accurate temperature sensor for the radiator as well as…
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Multizone multi thermostat + TRVs
Hello - hoping someone can help - ive raised a support request, but its ging to take a day or two for a response Boiler is an IDEAL ESP 35 I have two heating circuits providing heat to two heating zones 1 Zone I have replaced the thermostat (a Danfoss TP7000M) with a V3+ smart thermostat. It is set to R01 I have also…
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Should I give up before I begin?
Hi All I've ordered about £550 of kit to replace my nest thermostat and Sensibos with Tado thermostat, temerature sensors and Smart AC control through my house. I think that Tado looks like a great system but the install instructions I tried to use yesterday were missing bits so I am waiting for a response from support.…
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Tado ignores set temperature
Hi! Although I had tado for some time it wasn’t until recently that I got it installed. So I am a new user of it... Today I noticed that even though the temperature was reached tado was still heating as you can see from the attached image with the wavy signs. Any ideas why?
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Radiator Thermostats not pairing.
I'm new to Tado, replacing my previous Hive controller with a Tado receiver, temperature sensor and 4 x radiator stats just a week ago. All installed easily and working well, so I decided to buy a further 2 radiator stats, however no matter what I try, I can't get these accepted into my system. They appear to pair ok (3…
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Not Heating Downstairs
Hi All, Yesterday i installed Tado into my house, Wireless Receiver and Thermostat in my lounge to heat the downstairs. A Wired Thermostat in my bedroom to control the upstairs and Radiator Thermostat n the bathroom towel rail. Following all the instructions and everything saying its ok. This should be working fine however…