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Replace Nest for Tado?
Hi When my new combi was recently installed, I opted to put a Nest in. I asked the plumber about zoning and he suggested smart TRV's, so now I have the Nest and 7 Tado rad thermostats. Apart from scheduling these for morning and evening heat, I will target any heat during the day as necessary to particular rooms, but this…
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Connect Internet Bridge
Hi Please help. Have connected Internet Bridge to wi-fi router. Have tried everything (https://support.tado.com/hc/en-gb/articles/115002187083) but it is not working, Cloud light still blinking. Internet and wi-fi works at home. What do I need to do so it work and connect to the app? Thanks
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Need help with Wireless Receiver installation on Vokera Syntesi 29 e boiler
I currently have a Vokera Syntesi 29 e boiler, which has a Salus wireless thermostat and Salus RF receiver at the boiler. I was told that Tado wouldn't be able to work with the Salus equipment, and that I would need to get the kit with the wireless receiver. I have followed the instructions to install the receiver but it…
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Loss of functions after application upgrade with Tado V3+
I had to resynch my Mitsubishi remote controller with Tado V3+ AC. I usually control my Tado with Homekit automations. I don’t rely on Tado’s app. First bad surprise: Tado proposes only a Thermostat mode to control my AC. I can only see Heat, cool. All other features, that were present before the app upgrade, have…
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Add second smart thermostat to same room with UFH
I use Tado with an extension kit to control my rads and hot water. I also have wet UFH in an extension which I want to add to my tado system. First - if I have a standard non-smart UFH controller with a wired thermostat, can I just replace the existing wired thermostat with a tado smart thermostat? And assign that…
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Flexel Thermostat Not Listed
Good Afternoon I recently set up the system without any great issues except one. I'm trying to fit a wired thermostat to my Underfloor heating, unfortunately the flexel Thermostat for my Underfloor heating is not listed, can anyone assist in helping me wire this up as I've asked Tado but no one has gotten back to me.
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What is the point of the Wireless Temp Sensor...?
...if I have smart radiator valves? I live in a small London flat and I've just purchased the wireless starter kit and some radiator valves for each radiator. I'm now wondering why I even need the wireless reciever and temperature sensor if I can control all my radiators individually. The radiator valves work without the…
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Too hot! Wiring issue or misunderstanding of the setup???
I installed a tado wireless smart thermostat and extension kit last night for our upstairs heating zone. Everything went OK from a technical perspective, and instructions were easy to follow. However, I am struggling to understand what is happening in the house.... I have put smart TRV's in the bedrooms, but there are some…
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Two TRV in a room
Guys. All of my radiators are housed in radiator covers. This is giving me really bad heating to the point where sometimes it does not feel like its on. Which in most cases its not. The TRV thinks its hotter than it is. I have a spare TRV and ive heard of people using an extra TRV per room and using this second TRV as the…
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Extra valves to avoid overheating? What do you think?
Good day all, I hope that you are well. I just started with Tado. I have the smart thermostat as well as 2 smart radiator valves. My heating system is water based heated by gas (if that makes sense?) At the moment, I installed the wired Tado thermostat in my living room . I installed one of the radiator valve in the…
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Can Tado be used for TRV’s only?
Can I set up tado TRV’s and a wireless thermostat and bridge to control my radiators? I don’t want to use tado to control my hot water ...
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Boiler still running even with all smart TRVs off
I've recently installed Tado and I'm beginning to regret it. My boiler is working overtime and Tado won't respond to my requests for help. I have smart TRVs attached to all radiators apart from the bathroom towel rail. I have a wireless reciever attached to the boiler and a smart temperature sensor (which appears to be…
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New installation
Hi, My system was installed yesterday, I've set up my schedules for each room etc, however none of them seem to be firing up the radiators. Any suggestions?
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Set up to replace Drayton Digistat 2 & hall radiator control.
I am looking to upgrade my heating system by replacing my programmer in the hall with a wired smart thermostat V3. I intend to fit smart rad stats though my radiator in the hall has no stat. Will I need to add one or can just the hall be controlled by the smart thermostat. There is a radiator on the landing (open space to…
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Everything been working fine for months, but boiler stopped firing at just after 6am.
Basically as per the title. We've had Tado controlling the boiler, most rads and the hot water for months now and it's great. But this morning, the boiler appears to have stopped firing at just after 6 am. So now we have no heating and no hot water. The boiler pilot light is still alight - but it just doesn't seem to be…
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no heat - room stats are calling for heat , yet pump doesnt run
any ideas? the stats are asking for heat, the pump isnt running and therefore no heat coming through. boiler is electric and has hot water. any suggestions on what to check? thanks
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Summary statistics per month (usage hours etc)
I would like to check how many hours my radiator works in a specific month. Were i can find such statistics? I just want to know which radiator works more and which less. And i want to check the specific month. Or whole year.
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Not connecting to cloud
Tado. Guys, please put a notification on your server health page reGrding this. It would save so much frustration in those effected by this fault.
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Missing notification when battery is low!
Hey, Just been fighting with one of my TADO radiator units.. didn't understand the error message, and only after searching on google - i found the error explained. Low batteries! Why did i not get a notification about this???
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Mounting the Valve thermostat
Dear all, I've tryed to mount the valve on my THermostat, But thought I have tighted the most I could, It was still loose. And even though the app said it was correctly mounted it kept heating even though it was turned off on the app. 1-Do you guys know this valvetype? Do I need a different adaptator? 2- Do I need to…
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Is my Auto Assist working?
I have paid to trial the auto geofencing facility for a month before I decide if I want to invest for a year. Without the subscription: If I am outside the range it asks do I want to turn geofencing on. If I say yes the temperature panel on the App turns grey and says frost protection (5 degrees). With the subscription: If…
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Loss of internet, then reconnected, but none of the tado device reconnects to the internet?!
There was a loss of interest for an hour or two earlier. Naturally, all tado devices disconnected from the internet and not available for remote access. After the internet resumes, I would expect the Bridge will reconnect itself. But it didn't it had a blinking "cloud" light when I checked. After unplugging power for a…
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Extension kit de-linking
Hi, My extension kit keeps de-linking every night. The Internet bridge seems to still be connected but I have to manually reset the extension kit to get it to connect again. Any ideas? Thanks
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how to wire the smart thermostat
I've just unpacked my wired starter kit with TRVs and figured easy. But the Smart Controller seems always to be on. I wired it into my combi boiler but the CH was on whether I set the smart thermostat to 9deg or 25deg. Pulled it back off again and attached wires, and I find the Smart Thermostat always has COM connected to…
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Underfloor heating temperature
Hi guys. I just installed my new tado for my underfloor heating. The problem is that it recognise the room‘s temperature and not the actual floor‘s. so the situation is that the room is warm enough but the floor is cold.... i would like to install another one in the shower where the floor heating wired controller is next…
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smart thermostat firmware
I have multiple smart thermostats and one of them has an old firmware compared to the others, how do you force an update ?
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Solution to an easy Away mode using an existing Nest
Hey, I currently use a Nest on our combi boiler and it works just great but have started to use Tado Smart TRVs to control the temp in each room/zone. Obviously at the moment there is no call for heat by individual TRVs as I don't have a Tado Smart Thermostat installed yet. Having read thru numerous threads it appears that…
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2 Devices, same account
Hi, any update to use 2 different devices, appartment, with the same account without logoff/logon on the app? Thx
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House with 2 boilers
Hi, I’m a new tado user. I have just equipped my house with smart radiator valves, a wired thermostat downstairs and wireless upstairs. The down stairs has a boiler for radiators, upstairs has a boiler for radiators and hot water. I have a hot water ext unit for upstairs control. I want to link my upstairs radiator valves…