w.Intercom = i;Extension kit needs to be kept loose for it to work — tado° Community

Extension kit needs to be kept loose for it to work

I have had anrw boiler installed, the vaillant ecotec + 637.

The extension kit was relocated in the process of the Install.

However the kit only has power if I don't push the cover onto the wall mount base.

If I push the outer part of the extension kit to sit flush to the wall I lose power to the extension kit.

Any thoughts?

Best Answer

Answers

  • This content has been removed.
  • The install look fine. I notice that when the cover is pushed into the wall mount. You can no longer manually press the button at the top.

    What specifically is wrong with the installation.
  • This seems like a hardware issue? Maybe contact our support and get a replacement if you are still within warranty?