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Radiator valves on different firmware
I know this has been asked before but I can’t find a definite answer last week I brought a quad pack of radiator valves, 3 of them are running 75.2 and the other 54.12; this one seems to go offline more often. I know they are supposed to auto update but it has been over a week and they haven’t? Is there a way to force it…
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I wish to purchase the correct Tado parts
I wish to replace my existing heating & hot water system with Tado. Currently I have the following: Worcester Bosch Boiler Wired Drayton LP522 controller for heating & Hot water. NO Room thermostat, only horizontal mechanical thermostatically controlled valves fitted to each radiator. I wish to fit replacement "Tado"…
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Smart thermostat
How long do the batteries normally last
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Support Response Time?
Does anyone know what the current response time is for Support? I've recently got Tado installed and need support to make some config changes for multi zone (why on earth is something this basic not available in the app?) I'm honestly one mood swing away from ripping the whole thing out and sending it back. It's more than…
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Can someone advise if i can replace my V1 Temperature sensor with a V3 sensor? Are they compatible?
My V1 Sensor got broken and I don't really want to pay out for a complete new system. Can the V1 sensor be replaced by a V3 sensor? Are they compatible? Thanks
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Water filling sound with TADO radiator valve when opening
In my bedroom (2nd floor), I have installed TADA radiator valve. At night, I keep temperature at 18 celcius so the valve is completely closed. In the morning, the valve opens to warm up to bedroom. At that moment, I keep hearing the sound of water filling to radiator until the valve is closed or radiator is full of hot…
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New boiler and heating system
I am in the ideal position of installing a brand new heating system as part of a major house rebuild. As we have a large house for just 2 people zone control is critical hence why I want to use Tado TRVs. Also I plan to use a low temperature radiator system with weather compensation and I also want to integrate boiler…
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App temperature not updated
Just installed the tado wireless. Whenever I change the temp from the app, the tado devices gets the updated temperature. However, it doesnt work the other way around. If I tap on my tado and change the temp, I don’t see it changing in the app..?
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Smart radiator thermostats not triggering heat
Hi Guys. I started my set up with a starter Kit with a wired wall mounted Smart Thermostat that used to control heating over all the house. Progressively added up Smart Radiator Thermostat on every single radiator which was working perfectly, closing valve when there was no need to heat and opening circuit plus triggering…
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Frequent loss of router/cloud on Tado bridge
I keep finding that all my Tado devices are unavailable "no remote access". This often, but always seems to coincide when there has been an interruption to my broadband, or a power cut. I have tried various permutations of restarting the bridge and/or the router. Sometimes restarting the router or even resorting to…
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Tado thinks radiators are on, but none are heating up/does not turn on boiler
We have Tado valves on all the radiators, and an extension kit to control water and boiler, plus a thermostat. Tado thinks the heating is all on. However, it has failed to turn on the boiler. None of the radiators are warm - despite Tado thinking they are "on". We can hear a change (the valves changing), just here is no…
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Connection reliability is shocking
Does anyone else have to routinely have to set their Internet Bridge to pairing mode to reconnect one or radiator thermostats? I have to at least once or twice a day. No consistency as to which one it will be thats drops connection. I can’t believe this is acceptable
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No Remote Access, Why?
I have been in communication with Tado, but they seem to have given up on me. I am about to give up and send £1000 worth of Tado kit back. First of all the Wired Smart Thermostat which was to control general on off for the heating didn’t connect to the internet bridge, though actually it did, but for some reason never got…
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Extending Range
I have recently fitted Tado but have problems with it losing connection to some of the radiator stats resulting in the rooms heating in the middle of the night to 26, when set to 16. Our house had issues with wifi and this could only be resolved by installing a mesh. I think the Tado system is good as far as it goes but it…
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Very slow
Seems to be taking 5 or more mins to acknowledge anything I do on the app
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Heating not working on 2 zones & classed as 1 zone.
I have just installed my Tado this morning but it is not working as expected. I have the hot water extension kit & 2 Thermostats. 1 upstairs and 1 downstairs, however when ever I turn heating on downstairs, upstairs come on too. Why would this be? The Tado walk through set them both up as wireless thermostats, I think this…
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Which Thermostat Adapter?
I can't seem to figure out which adapter to use with my radiators. What am I missing? This is the radiator connection I am struggling with.
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2 Studios with one heating system
I hope you experts can help me because after informing at customer support, I got nowhere. We are building 2 separate studios with one radiator in each studio which I would like to heat separately from one boiler. This means I have the option using wired thermostat(s). The question I have is if the following is possible: -…
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Are sensors the same as thermostats??
I’ve ordered wireless smart starter kit+hot water control v3+ plus an additional 3 smart thermostats. The invoice I’ve received from Tado says wired smart thermostats which isn’t what I wanted but can’t find any wireless smart thermostats. Can anyone tell me is this the same as wireless temperature sensor add on for…
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Multi Zone Heating system
I am an electrician but am a bit stumped, I have a system with 2 x radiator heating zones (Upstairs and downstairs), 1 x hot water and a separate wet underfloor heating zone. I had two of the one valves controlling the rads on 2 x Tado wired thermostats and the UFH and water on separate controls. I assumed I could add an…
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How do I find the right technical support topic
Hi guys, I am experiencing an issue where I cannot change the temperature settings for my Tado devices, I get this error telling me to send a screenshot of the error, but for the life of me, I can find where or to whom I should be sending it. on the app it just says changes cannot be applied, through the web I get the below
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Different Rooms and Different Temps without the Radiator Thermostats
Apologises if this has been asked previously, I've had a quick look and couldn't find the same set up I'm thinking to create. I currently have the wired thermostat kit V3+, it has been installed in my living room since December last year. My kitchen is one of the coldest rooms in the house, the heating trips off in the…
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Tado extension kit wiring ems digital bus and outdoor sensor in worcester bosch greenstar 30i combi
I attempted to wire up a tado extension kit to an ems digital bus by following the app install instructions. When I opened my worcester bosch greenstar 30i combi boiler I found an outdoor temperature sensor wired in using the orange ems connector plug. Can I still wire in the tado extension to ems by purchasing a new…
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Water pressure control
My boiler water pressure can only be restored via its custom thermostat (photos and models available here). After few months of tado, the boiler pressure went down and tado just made the water control disappear from the app and website, which is odd to say the least... After talking with customer support which was kind of…
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How do you configure a wired thermostat in the app to control all radiators?
I have just set-up tado for the first time in my apartment and replaced my single wired thermostat (which controlled turning heat on to all my radiators) with a wired smart thermostat. I also added smart radiator thermostats to 9 of my radiators. Everything is paired and seems to be working correctly. When I look at the…
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Trv isn't switching boiler on
I have the thermostat and two radiator TRVs, the thermostat is in the kitchen, and the TRVs bedroom and living room. Regardless of what temperature I set the living room trv to, the boiler won't come on, it only does so when I turn up the kitchen thermostat, is this normal or is mine not configured/ working properly?…
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Best new heat only boiler compatible with Tado?
I was a fairly early adopter of Tado and heave been very happy with it. I currently have a wired thermostat and extension kit to control room temp and hot water on a 35 year old Potterton Netaheat conventional boiler. I am planning on changing this in the summer for a new heat only conventional boiler. I was keen on Ideal…
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Tado changes the settings of my central heating boiler!
I had been looking for the possibility for some time to lower the flow temperature of my central heating boiler, because I only have underfloor heating that should not be warmer than 50 °. But if I try to lower the temperature, the Tado thermostat simply sets it back to 85 °. When I unplug the thermostat, the temperature…
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Does having two Zone Controllers increase the rooms allowed to more than 10?
Hi, I'm using our Extension Kit as our Zone Controller. I'm not using my Smart Thermostat at all. If I wire in the Smart Thermostat (replacing the Honeywell non-smart thermostat mounted on the wall) would the Smart Thermostat become a second Zone Controller and if so, could I then allocate the current Tado TRV's that are…
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App repeatedly asking for location permissions when it has them
I'm having issues with version 6.4.2, it repeatedly asks on the lock screen for location permissions. Location permissions are definitely enabled, and when I unlock the phone, the notification doesn't appear on the notification bar. Very strange. On OnePlus 8, Oxygen OS 11.0.4.4.