Just Purchased AC Smart Control, replacing my Sensibo

I'll try keep it short.

My Tado does not turn the AC off every time when it reaches the desired temp, it seems to sometimes but not always and I cant find the difference.

I have it currently set to 22, and it shows in the app that it's 24 yet it has still not turned off.

I have moved from sensibo to tado because I found the tado a more better looking product to install on my wall but I didn't think the simple temperature process would not work.

I googled and someone said to change the AC Operating mode to Thermostatic mode (linked below), but I cannot find that option? Is that only available under certain conditions?