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Matter Version
Which version of Matter does Tado X currently support? My device firmwares are currently: Thermostats - 243.1 TRVs - 247.1 Bridges - 245.1 But without a public changelog, there's no way to see what any updates include.
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Caveat Emptor - Degraded Experience with Tado X
I've just upgraded by 13xTRV Tado V3 system to X, and can't help feeling that apart from the technological step forward in terms of Matter and Thread, I've actually taken a step backwards in terms of overall user experience as I find more and more options I'd taken for granted for 10 years are now missing. I actually…
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Smart Thermostat disconnects
Hi We have been running with Tado for a year now and generally very pleased but one smart Thermostat keeps disconnecting (i.e. marked as Disconnected in the app). I changed the batteries, removed and re added it to the Tado network and it worked a while but then happened again. Next I swapped the failing thermostat with…
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wiring tado x thermostat with gas bolier (protherm)
Dear support, I have purchased Tado X smart thermostat and trying to connect it with my gas bolier: Protherm Gepard Condens 18/25 MKV. I have tried to connect it according to your instructions in tado pro for installers app, However it is not working at all and gas boiler is always heating. can you maybe help or advise? my…
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Tado X set up question - UK home
Hi, I’m looking for some help on whether the tado x would work for me in my UK home (5 years old, new build). I currently have the following set up: Ideal Logic H18 boiler, Separate hot water tank (1st floor), Danfoss TP1 thermostat wired (heat and hot water - ground floor), Danfoss TP1 thermostat wired (heat only 1st…
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Energy IQ update...
Hi, so Energy IQ was pretty good when I started with Tado (4 years or so?). It then went lottery mode where it would just show nonsense. Has anyone else noticed them fixing it? The December numbers are within 80 kWh! That is pretty impressive…
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Wireless Themostat on hot Water Channel
Can you add a wireless thermostat to the hot water channel andcontrol the zone this way? Appshows it setup this way but the thermostat does stop the zone when temperatureis met.
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Can wired thermostats be used wirelessly in 2 zones?
Hi All, I purchased just before Christmas, a wired thermostat and the wired starter kit V3+ I intended to use these via existing wiring but I cannot do this as the wiring done by the house builder is CAT5 data cables and my wife does not want new cables put in as this will mean holes/channels in the walls. So I'm going to…
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Y-plan 2 zone system on combi (Rads + UFH) with Tado wireless starter kit + wired thermostat
Thoughts on this? System boiler with 1 zone heating being replaced by combi with 2 zone heating (all radiators on zone 1, but now separating UFH to zone 2) The plumber wasn't familiar with Tado and its capabilities/limitations but having gone through it together we came up with the following modified diagram based on the…
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I can't control the heating and don't seem to have a thermostat. Did the previous owner screw me?
Long story short, I bought a flat and got keys last week. Estate agent told me the old owner left instructions on the heating app. When I got here, I had nothing. Yesterday my wifi was sorted, and I added the Internet bridge and the wireless receiver on the tado app. No sign of a thermostat anywhere, other than an old…
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All off function
Does anyone have an issue with the “turn off all rooms” function not working correctly? Randomly it fails to turn off all the rads even though everything shows as off in the app. The heating light on the receiver remains on and a random radiator or two is still blasting away. Tado are currently investigating for me and we…
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switch on with Alexa
First of all I apologize if this has already been discussed, but I have been looking for a long time and I can’t find anything. I have a wireless x thermostat and can not turn it on or create a routine with alexa if the thermostat is off. Only recognizes me the command to raise, lower temperature and turn it off, but once…
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How to connect Wireless Receiver to Termet EcoCondens 25 Silver gas boiler
Hi I have a Termet EcoCondens 25 Silver gas boiler, according to the included instructions the remote control should connect to the RT/OT terminals, can you please indicate to which sockets I should connect the cables in the Wireless Receiver? Should these be the terminals: COM NC or COM NO?
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Tado X with 2 zones
Hi, I want to replace my heating controls with Tado X. I have an older combi boiler (not opentherm) and 2 heating zones. The hot water flow to the zones runs through a diverter (mid position) valve rather than 2 separate valves. There is a 2 channel programmer that allows me to control both zones. Obviously the hot water…
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Tado and Heatmiser UH4
I am in the process of extending my Tado setup to include the underfloor heating zone we have in one room. Currently that is still controlled by an old Dataterm multi zone system. So I have a bit of a complex wiring set up, and I can't control the UFH from Tado. So I installed a wired Tado thermostat and ran a cable back…
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Frost Protection
Hi just wondering if the frost protection it shows on the app when the heating is off is that enough to stop the pipes from freezing over ? Thx in advance
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Heating constantly calling for heat
Hi, just installed a V3+ kit and second thermostat for the upstairs replacing a Danfoss 9000 downstairs and 5000 upstairs plus the TADO downstairs thermostat/temp controller replaced a little matchbox sized Danfoss temp reading device, the two wires from this I just put in the block connectors provided by TADO. Upstairs…
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How can I reset a Smart Thermostat to re-learn my zone
Hi all I have changed the flow temperature of my central heating, which will of course change the way the thermostat will operate. So I deleted it and re-added it, but no difference. Does it need to be deleted for a period of time, or what is the solution ? Thanks in advance
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Tado learning period
Apologies if this has been answered before, I couldn't find it in search results so here it goes: How long does Tado initially take to learn the heating properties of a room? Is this an ongoing process? For example if something has changed the dynamics of how long it takes to heat a room (bleeding radiator, increasing…
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2 zone heating again
I have bought a V3 wireless starter kit. I am having to wire it into a Danfoss two port valve system that has 3 motorised valves- Zone 1, Zone 2 and HW. (see photo) I can see my way to connecting to Zone 1 and HW, (replacing existing Danfoss wired controllers). If I want to have remote control of Zone 2, what additional…
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Replacing Danfoss TP4000 with Tado
Hi all Just starting installing my Tado, but it's stated my Danfoss TP4000 is not compatible. Which I find strange as I installed my parents a few years ago with the same Danfoss TP4000 thermostat. Any help would be appreciated. Regards Lorna
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Tado Wireless Smart thermostat Starter Kit to replace Danfoss TP7001
I have just purchased the above kit to use on one of the two heating zones of our home. The Tado information says that it can "replace most wired thermostats" but the first thing that happens when I select the TP7001 is that the app says 'tado is not compatible'. I see that others on here have a similar setup so how should…
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Tado X Troubles
Hi all New to Tado (long time Nest user), recently purchased Tado X Still in the process of installing everything, purchased a whole home wireless bundle with 8 TRVs Can’t say I’m impressed so far, which is a shame cos Tado seems to come with a lot of fanfare The app is ok I guess from what I’ve seen initially. I’ve…
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Hot water working but not heating
Hi a few days ago my heating stopped working . Battery was low in handheld so replaced battery in case it was that . Shows room temperature and select heating and temperature but heating doesn't respond. Hot water all working fine though. Tried various things ..more new batteries and restarting unit on boiler etc but no…
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Pairing failed
I’m unable to add my wired thermostat x using my iPhone or iPad (don’t have android devices). Everyone is says that the pairing failed. I disabled and enabled Bluetooth. I factory reset a few times already. I’m like 1 meter away from the bridge. I deleted the app and reinstalled. Nothing is working. I keep seeing that…
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Three waves will not come on
I have a smart thermostat set up with underfloor heating. It’s stopped working. When I manually ramp up the temperature to 25deg in the app, the three waves do NOT come on / go solid in the app. So although the temperature in the room is 20deg, and the set point is 25deg, the app is not even trying to call for heat, the…
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Wireless Temperature Sensor X - failed generating device credentials
Hi, I am getting mad with this, I have spent a full day trying to get the Wireless Temperature Sensor X connected but every single time I try I get the same error on the android app "failed generating device credentials". Wireless receiver X works perfect after installation though. I've tried all the suggested solutions…
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Temperature Offset
I previously offset the temperature in some of my radiator valves. However the function has now disappeared from my app. Has it been removed ?
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How can I set the tariff unit rate in Energy IQ
I attempted to set this today and was unable to do so. I changed the unit to £/kWh and given my rate is 6.25 pence per kWh i tried to enter 0.0625 but the app would not accept this, turning the field red and disabling the "Save" button. In fact it would not accept anything but whole numbers which equated to Pounds per…
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Tado Smart Thermostat connecting to Wifi direct?
Hi, I seem to be having issues with the Tado Smart Thermostat losing connection when I move it to another room in the house that's further away from the location of the Tado Internet Bridge. Is this because it has to be within "wifi range" of the Tado Internet Bridge for it work? Id have hoped the Smart Thermostat could…