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Replacing Danfoss TP4000 with Tado

Hi all
Just starting installing my Tado, but it's stated my Danfoss TP4000 is not compatible. Which I find strange as I installed my parents a few years ago with the same Danfoss TP4000 thermostat. Any help would be appreciated.
Regards
Lorna

Answers

  • wateroakley
    wateroakley Volunteer Moderator

    It looks to be straightforward? There appears to be a wired and rf version?

  • It is straightforward it's wired, but the app won't move forward. It looks like there an issue. No thermostat can be added.
  • Please see attached. This is the message I keep on getting

  • I was able to replace a danfoss tp4000 today via the Android app. I think there was two tp4000 in the list of models and I just selected the top one.
  • Thanks, I contacted Tado, and they have sorted it out 😀