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Tado X Troubles

Hi all

New to Tado (long time Nest user), recently purchased Tado X

Still in the process of installing everything, purchased a whole home wireless bundle with 8 TRVs

Can’t say I’m impressed so far, which is a shame cos Tado seems to come with a lot of fanfare

The app is ok I guess from what I’ve seen initially. I’ve managed to add my TRVs into the app but haven’t got round to mounting them just yet.

First issue I’ve come across is this, when setting up the TRVs in the app, the device connects and the app asks me what I’d like to name the device, so I’ve been naming things like Main Bedroom Radiator, or Living Room Radiator Two for example. Issue I have is the app just totally ignores the names I’ve selected and just calls every single device “wireless smart thermostat” what’s the point in asking me what I want to call the device if the app is going to ignore it? Am I missing something?

I’ve also encountered issues already with Thread and Matter. My Nest WiFi is Thread and Matter enabled but none of my Tado X devices will connect to the app and internet without the Bridge X. Very frustrating.

So…….not filling me full of positivity at the moment.