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Tado app won’t turn on heating
fitted tado about two weeks ago and last sunday the heating will not turn on via app via schedule or manually i have a wireless controller and to turn the heating on I have to press the heating button on the wireless controller the wireless signal is rock solid and stable and have done numerous resets and power of and on…
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Want to install Tado wireless with Hot Water and keep the Drayton controls as backup option… advice?
Have got the Tado wireless with Hot Water… and will want to install that and have it as the main controller… but on my travels researching smart heating controls one of the Plumbing Retailers said it’s worth getting them wired up in such a way that they don’t replace the existing controls… so if the old internet goes down……
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Beginners theory q for newborn
Hi everyone - I'm looking at 'tado-ising' my house by adding a wireless thermostat and smart TRV's in at least some of the main areas at first. The major reason is that I've got a premature newborn in the house which has made me pretty paranoid about maintaining steady temperatures. In theory I want to be able to make sure…
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Is it possible to use Tado TRV Head with Tissino Hugo 2 Towel Warmer
Hello, Is it possible to use Tado TRV Head with Tissino Hugo 2 Towel Warmer? It is currently using the original double angle valves - https://www.tissino.co.uk/hugo2-double-angle-valves-anthracite - and I am wondering is it possible to use Tado TRV head instead and do I need any special adapters? Thanks for your help!
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Unsupported Tado
Homeserve used to support Tado before Covid. They wrote to us and said it was not supported anymore so we deleted the app and manually used the thermostat. I've just realised we can still use the app. Does it work in the usual way, without Homeserve assistance. I.E I can set the timer on my phone, it will detect when I'm…
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What is the current model number of a tado trv?
Hi, it’s easy to see that the latest model or version number of the tado thermostat is V3+. What is the current model or version number of the tado trv as I don’t want to buy old ones.
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Can I connect the wireless reciever to the wiring from my existing Drayton thermostat?
Wireless Reciever Connection
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Nest and Tado
Hi, I'm looking add some smart radiator valves to my system. I have a Nest which I'm happy with but I have a couple of rooms that I want programmable valves on (rooms that are only ever used at certain times). My question is what gear do I buy? Do I literally just buy valves or do I also need a bridge? Also if I add a…
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Boiler control reversion
I've just removed the extension kit which was acting as the zone controller for my SRTs and Wireless temp sensors, and reinstated the Worcester Comfort 11 RF controller and wireless receiver that came with the boiler. I've left all the other parts of the system in place, so the SRTs are now effectively time and temp…
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Coldest Night of the Year - No Heating
I got up this morning to find the house freezing cold and all Tado appliances offline in the app. This happened a couple of weeks ago, but on that occasion it was only one TRV that went offline. This time it was everything in the house. When it first happened I contacted Tado through their chat facility and I asked if they…
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How do I get the display to show open window detection?
The feature works but the display doesn't show the open window symbol.
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I am trying to mountain a TRV and the app says "waiting for mounting" and nothing else happens
Hi I am trying to mount my 1st TRV and the app says waiting to mount. I wait, and wait and nothing happens. How long should I wait before I conclude that nothing is going to happen? What do I do when I have tired of waiting?
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Tado app alternates between 2 screens and I can't move on
The app starts and shows me the Geofencing screen. I choose "Allow Access" and it takes me to an App info screen. That appears to be fine, so I press the back arrow, and that takes me back to the Geofencing screen where I have 2 choices. If I choose "Allow Access" it takes me to the App info screen. I don't appear to be…
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Resetting the system
I had the tado radiator valves working fine with my old honeywell controller. I added the thermostat and received in its' place but it was unreliable. Notably the thermostat (temperature monitor) acts a zone control so would limit the heat for the room it was in. Anyways the receiver/thermostat combo seems a bit of a waste…
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Energy IQ - Consumption by room
Hello, This is the definition of the consumption by room as per Tado: “Consumption by room is based on the assumption that your rooms consume the same if they’re turned on for the same period and at the same intensity. “ Does it mean Energy IQ will consider that a room with 3 heaters will have the same consumption than a…
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Unable to set hot water schedule when Away
Hi All I realised that the other day when I was out at work my hot water was on all day. This is not good with the very high gas prices at the moment! I looked at the app and apparently my options for hot water when I am away is either on all the time or off completely. Why can't I set a schedule when I am away like I can…
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Why is my brand new system (V3+ wireless) showing that it is already registered to another home?
Bought yesterday, installed professionally when new boiler was fitted, but all 3 items of kit (thermostat, controller and bridge) are unable to register as already registered. How can this happen? Partner is trying to get a response from the bot and becoming frustrated with the lack of response. Feel like ripping the…
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Danfoss TPOne M to extension kit permanently on
Hi I have replace a Danfoss thermostat with a smart wired thermostat upstairs which worked perfectly I have replaced the TPOne-M downstairs that controls water and thermostat with an extension kit but not the boiler is always on! Will send photos of original and new wiring, can someone please tell me what I have missed.…
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Basic Smart Radiator Valves
Is there any difference between the cheaper version of the Tado valves and the more expensive ones? I know that the latter show the set temperature in degrees C, but I don't need that feature, especially given that set temperatures aren't very accurate and that the app presumably does show the temperature. I'm interested…
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Tado not registering movement in temp
For the last 2 days our thermostat says it’s 19.5 so if we’re heating to 20.5 the heating never goes off because the temp never rises. I’ve changed the batteries we have no TRVs no geofencing etc we just turn the heating on and off as required. Any solutions please? Thank you
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Tado HomeKit Room Name
Anyone know why when a room has had its name changed it doesn’t feed through to either the HomeKit room list in the Tado app or to the Apple Homeapp? The room name is correct though in the Tado screens and room schedules etc. I can’t find anyway to fix this mismatch.
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New Wireless Receiver does not have Bus terminals
I am trying to install the Tado system to control my Betacom 4 combi boiler. One reason I purchased the Tado system is that it can modulate heating and hot water when connected to eBus. It seems that I have a new version of the receiver as it does not have any Bus terminals, and I can find no instructions on how to wire…
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Can the home screen grid be changed to allow more tile on screen?
My phone and tablet show the tile grid as two tiles wide with a lot of wasted space. I remember having seen three tiles wide at some stage, don't know what's changed. These are screenshots of my 12" tablet in mobile mode and desktop mode. I always use mobile mode,
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Can I place the receiver where my existing wired thermostat is? Instead of next to the boiler.
Then have my wireless thermostat anywhere?
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Heating Activity Report - Not Updating
Hi Use this regularly to check on daily consumption but it’s suddenly stopped working. Everything else about the system is working - including accuracy of heating per room graph reports. Any ideas?
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I don't get it, please help
My setup: One thermostate and 6 Radiator knob. All knobs are controlled by the thermostate. Two knobs are in the same room ('Living') with the thermostate. My question: should I control the radiators in my Living with the thermostate? What does the temperature setting (with the hand) on the thermostate indicate at all?…
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Physical button to turn on/off heating
Is there a physical button on any Tado device that turns on/off all heating i.e. the equivalent of selecting the "Turn OFF All Rooms" and "Resume Schedule All Rooms" buttons in the Tado app? My use case is to provide guests, who do not have access to the Tado app, with a simple way to turn on and off my entire home's…
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Boiler not getting messages from thermostat
I have had a full set of radiator thermostats for the last year. They worked well. I've just had a wireless receiver and smart thermostat fitted. They do not work and my installer is unable to work out why. At the moment the only way I can get the boiler to turn on is if I turn the boiler off at the isolator switch for 30…
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ThermaQ thermostat wiring help
Hi all, A few days ago I took delivery of the Wired starter kit to replace one of my two thermostats (with a view to replacing the other one later) but found that my ThermaQ TQX0073 does not have instructions in the app. I haven't heard back from Tado support yet but I am getting impatient and want to play with my new…
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Why does away mode default back to the schedule
I have set away mode manually but it then says schedule will resume later in the day so it defaults back to the schedule. Can I set away mode manually for prolonged periods.