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Newbie Question Regarding SRT
Currently I have two smart thermostats. One wired that controls the underfloor heating and a wireless one to control the rest of the rads in the house. I have now purchased some Tado SRT. I'm having them installed in a few weeks. My question is, once installed, can I control the heating in individual rooms from my smart…
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Wired Controllers Status
I'm really enjoying updating our heating to Tado. It is a mixture of TRVs and Underfloor heating. There is something that is really bugging me. The existing underfloor heating controllers that I have are Normally Open, so easy to replace with a wired Tado controller. In the app, there are multiple levels of on. This makes…
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Factory reset bridge
Hi, I have changed my Tado setup and giving it to a friend however when she is trying to add the bridge to her account it won’t let her. I can’t give her my account details as I have purchased another Tado system. It’s the V3+ wireless bridge and setup I gave to her as I wanted a wired setup (long story) anyway I’ve tried…
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Remove “OVO” energy account from Tado.
Bit of a long shot but I purchased my Tado thermostat through a major hardware store, I was with British Gas when I set it up. Then I moved to OVO energy and there was an option to link my OVO account to TADO. That was ok for a year or so but now I’ve switched to E.on Next and want to remove the annoying OVO logo and the…
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Tado only delivering CH when HW is heating up - how to troubleshoot?
I've just swapped out my old Honeywell ST9400C for the Tado Starter Kit & 9 x TRVs - Installed and followed the Y-plan wiring guide. (Had this checked over by a 2nd pair eyes too). So far so good. The system will call for HW and heat up the water in the tank to 65C as requested and at the same time send heat to the rads…
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How do I connect a wireless thermostat to a wireless receiver.
I currently have 3 flow valves controlling different parts of my house. 2 valves are controlled via a heat miser. The 3rd valve control the upstairs which I need to control separately using a wireless temperature sensor and wireless receiver how do I connect these together????
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Tado werkte eerst prima met mijn Nefit, nu niet meer
Vorig jaar Tado geïnstalleerd voor mijn Nefit (EcomLine HR, Excellent). Alles deed het prima. Na een tijdje deed de Tado het niet meer (D23, HC05 geselecteerd zoals in andere discussie aangegeven). Wat ik ook probeer, ik krijg de Tado niet meer aan de praat. Lijkt wel of firmware niet meer geschikt is voor mijn ketel.…
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viessman vs tado
hello, i have a problem with tado v3 starter kit, in the same wifi all is good but when i leave the wifi ...chaos:all the settings are forgotten and i can not control the temperature that is going up, for example if the setting is 17 it goes to 22
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Connecting wireless receiver to Glow-worm Energy 30c
Hi Guys, been having a flick through and everyone seems really helpful on here, but can't quite find what I'm looking for. I'm going through the installation process of connecting the wireless receiver to my combi boiler. One of the instructions mentions needing a power supply which is not provided. I was under the…
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Gloworm ENergy 35C
I've found a couple of other threads that nearly get me to the solution alas not quite. I have the above boiler, its a brand new install. Im trying to add the Tado V3 wireless kit. Situation at the moment is: 1/ Internet bridge seems to work fine 2/ Thermostat connects to the app; when i increase/decrease temperature it…
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Do I need a wireless receiver per heating zone?
Hi, Im replacing a Nest system with Tado. I have 3 Nest heatlinks. One heatlink/stat controls CH and HW, the other two control just CH. The 3 heatlinks operate a CH zone valve each (Honeywell 272848/u). Looking at the installation guides, they dont offer much advice about zoned systems but my guess if that my first tado…
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Tado wireless temperature sensor very loose
Hi Guys, Yesterday I installed my wireless temperature sensor, however I noticed that the screen itself connects very loose to the baseplate mounted on the wall. Like it barely "clicks" (actually not at all) in place and with the lowest amount of force of a single finger I can already push it upwards away from the wall.…
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Faceplates don’t click and not very secure
Hello, I’ve just completed my Tado installation that included 2 x smart thermostats and 3 x temperature sensors. It’s all gone very well apart from one little thing!?! All the faceplates have this tab that should click rather than the old versions which had a small screw. I followed the instructions and hook the top on the…
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viessmann vitodens 050-w + OpenTherm + Preheat - now fixed
hi, recently i had this boiler installed originally on relay on/off. after watching some youtube videos and learning about opentherm, i asked the installing company to change the wiring over to opentherm. once this was done, the eco mode was no longer available. so the pre-heat functionality was always on, very annoying…
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Opentherm, flow temperature and weather adaptation.
I’ve just had my boiler replaced with a Vitodens 100 Combi. I have an existing Tado setup with SRV throughout. It was connected to the old boiler in switch mode. I’ve connected to the Vitodens via Opentherm. My questions boils down to how much control does Tado have over the boiler via Opentherm, and what takes precedence,…
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Away Mode doesn't work
Guys, I have an active subscription and this is suppose to use the geofencing to put my system into Away mode when me and the wife are away from the area. The system tracks both our phones and does say we are away. But. And this is a big but, the heating still comes on. I have checked all settings but nothing works. All…
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Extension Kit for Hot Water - Can I Have One?
Hello, I have had a Tado setup in my house (a 4-year-old new build) for about 4 months. There 2 thermostats downstairs which connect to UFH. Upstairs there is another thermostat setup as a zone controller for our 4 radiators, each of which has a Tado TRV. The system is working well. There is also a hot water cylinder…
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Matter support ok?
Hi, i'm considering buying a tado system but i'm wondering if the integration with the matter smart home standard is ok? At this moment i don't want to buy devices that are not properly integrated so this is very important for me. Thx 🙂
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Help
1-what temp should i set the room thermostat at as its in my hallway
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Heating Gone Off and can’t work out why
I had a system installed around two months ago and up until yesterday afternoon it was fine. I noticed it was getting cold and only looking at the app on my phone I noticed that all rooms were showing offline. Internet is working, I restarted the wall thermostat, the white box with the power, internet and two other lights…
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How do I disconnect my Tado app from the supplier Ovo as I have a new supplier
I had installed the Tado system before joining Ovo and when with Ovo the app changed to link to the Ovo account. I am no longer with Ovo and would like to disconnect the app from Ovo. Any recommendations on how to accomplish this would be most welcome.
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User access to selected rooms only
Hi, Is it possible to give a user access to selected rooms only? Eg the kids only for their room and the living room? Or an au pair only for her room and the shared bathroom for example?
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Connecting Tado to OJ WLCT3-19 Thermostat
I currently have Tado controllers in the rest of the house with a switched live underfloor wet system. In the extension there is a separate OJ WLM3 system with one WLCT3-19 controller. One channel one thermostat. I read Tado doesn’t support the OJ thermostats due to the low voltage and daisy chain for each zone but I am…
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Boiler not firing - Tado calling for heat
I’ve installed my Tado thermostat and extension kit correctly and followed all the steps to the letter in the instructions. Everything is connected in the app and seems to be working fine. However, when adjusting the temperature on the tado stat it makes a click and changes to heating but the boiler never fires. I’ve been…
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Wireless receiver
Hi, how do I troubleshoot issues with the wireless receiver? It has had a flashing light 3 times in the last 10 days resulting in the central heating not being activated as planned.
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Can I Use Tado TRV with Other Systems
I currently have a 3 zone system controlled by a Hive setup, and it works well (I didn't know about Tado at the time it was installed). I have also invested in other aspects of my Hive system and am reluctant to get rid of it. Now what I need to install are 23 TRV's. The thing is that a lot of them are to be on radiators…
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Error with configuring, but system still working
Hi all, I've just replaced another smart stat with the Tado system. I wired it correctly against the diagrams (L,N, link to Com and switched live to heating) but when I change the configuration from S/Y to a combi I run into a problem. I hold down 2 test buttons, and cycle through the coloured LEDs to yellow. It blinks for…
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Tado and Google Home show offline
Hi there, since yesterday, my Tado heating shows as offline in Google Home. I tried to unlink and relink tado, remove the room, remove the Home and set it up again, all at no avail: If looking in Google Home I see my four thermostats, all offline. If I choose to unlink Tado does not show up as a linked service I select…
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Out of hours technical support?
Is there any way of getting technical support out of hours? I have no heating at the moment and am lost as to what the issue is. Extension kit and bridge both 'connected', but neither the app or manually setting the temp at the individual radiator trvs is sending a signal to the boiler. I'm really losing my patience with…
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Replacement Wired Thermostat with no config
Long story - We moved houses about 4 years ago and took our Tado system with us. We initially called out an engineer to re-fit the system on the new property and also purchased a second wall thermostat for the master bedroom (it's on it's own heating circuit). First guy came out and struggled to fit the system and said he…