-
Hot water stopped working
Hello, We've had the Tado installed now for a few weeks now. It's not been a smooth process so far. We had it professionally installed at the same time as getting a heating system service. The Tado system worked when the installer tested it and we set up the app. Heating worked, hot water worked, we could demonstrate…
-
Digital Tado for a Vaillant Ecotec Plus 837 combi
Good evening. I bought a wired Tado thermostat kit to replace my Salus so that I could get the benefits of boiler modulation. After successfully following the app instructions, I was surprised to learn that it is not modulating after all, because it should have been wired to digital, not relay! Why aren't the instructions…
-
I subscribe to Auto Assist but do not have Energy IQ
I see a lot of talk about Energy IQ and I subscribe to Auto Assist but do not have Energy IQ in my App - what am I doing wrong ?
-
Replacing broken extension kit
I think the hot water relay has failed in the extension kit for our s-plan system - all looks good in the app when hot water turned on, but no click from the extension kit, and no hot water. I happen to have a spare extension kit, so my question is what is the procedure? Can I just swap it out and register the new one, or…
-
Misleading info
Hi I wonder why my AC smart control says "cooling to" when it is actualy heating 🤔
-
Is this Tado email genuine
Hi, I recieved an email regarding a cashback claim that I have made, but it came from a suspect looking email address asking for bank account details. Can somebody from Tado confirm if it is genuine please?
-
If Internet Connection Lost, Why Is Room Temp Showing
My tado is in my lodge over 50 miles away, hence the reason I installed it to keep it warm. Believe the Internet is lost as when we were there last time it was working fine off the phone, now it's not. However, my phone is showing the lodge at 3.8 degrees, how is it doing this if internet isn't working, internet bridge is…
-
Underfloor Heating + TRV Setup
Hi all, I am in the process of having a new heating system commissioned and have some questions on what's required. I have an underfloor heating setup with two zones. I was planning to use a Tado Wired Thermostat for each zone and then Tado smart TRVs for 5 rads, each in separate rooms. I have a Tado Wireless Receiver to…
-
valve downloading configuration - how long does it take? 12h room without heating.
I have a valve that is showing the "downloading configuration" icon (two dashes going up and down) since yesterday. I've only noticed it because the heating didn't work this morning. The display as usual is not showing anything unless you rotate the top of the valve. In the room there's also a temp sensor so everything was…
-
Battery status in HomeKit
Is it possible to see battery statuses in HomeKit as I didn't find them? If not, any plan to add them?
-
Tado and Zone Valves
Hello folks. I'm stuck on what to tell my plumber and electrician to do, I really hope you can help! I'm in England if that helps. I'm renovating a property and putting in a new GCH Ideal combi boiler and rads with all new pipe work. I've bought Tado wired thermostats, 3 in total, to have 3 heating zones. I've bought Smart…
-
We have a Tado which was in the house when we moved here
Is there any way we can reset the Tado? It was already installed when we moved in but can't use it as the last person is already logged in.
-
Factory Reset
Hi All I would like to do factory reset on a Tado wireless temperature sensor as mine is being recognise as a room and not a sensor or maybe a work around Thanks
-
This guy killed entire Tado value proposition
I bought Tado and smart TRV's because I have a 3 floor corner house with 190m2 floor space and we live in first floor during the day and move to second floor during night to sleep (3rd floor is my office space). I believe we have saved significantly last year by installing Tado smart TRV's and adjusting the room…
-
thermostat setup fail to load
I have a tado extension kit, and tado thermostat and a tado bridge. The bridge is not connected to a router as I do not have internet onsite yet I'm trying to configure the extension kit using the thermostat. The extension kit links with bridge successfully, the thermostat links with bridge successfully, but I cannot get…
-
replace nest wireless receiver with tado wireless receiver
hopefully just a quick and easy question. everything here refers to a UK combi boiler system (heating only) currently i have a tado wired thermostat (along with the with internet bridge), all works fine. possibly moving property which has a nest thermostat in place. i'd be removing this and putting in my tado system. i…
-
Ideal i-mini c24 with opentherm connector kit
Hi, i recently purchased the wireless smart thermostat v3+ with 8 smart TRV's. I recently watched a youtube video on how to wire the device in hoping it will show how to wire to the opentherm connectors however in the comments someone mention that the UK version does not support opentherm, I did a bit of research and i…
-
Vaillant Ecotec at only 20% power - it's cold!
I have recently bought and installed a Tado V3+ starter pack and two additional Smart Radiator Thermostats. I have 4 rooms configured, with the main one our living room that has the wall-mounted Smart Thermostat and 3 smart radiator thermostats. The boiler is a Vaillant Ecotec Plus from 2014, type VHR NL 25-30 (previously…
-
Is V3+ backwards compatible?
I currently have the V1 set up, purchased about 10 years ago. Still working, but time for an upgrade as it’s now showing its limitations. I’m going to put in the V3+ and ideally, will add one or more additional temp sensors, so that the system can be programmed to read different locations at different times, to reflect our…
-
No hot water Remeha boiler
Hello! I've been using tado conntected with my Remeha boiler about 3-4 months and very happy with it. I've installed Tado myself. Then the problem starts.. Occasionally there's no hot water when I want to take a shower. The boiler shows an error message. On the app, the hot water is on. I have to turn the boiler off and on…
-
Please help! I can only have heating if the hot water is on?
I want the heating on but I have to have the water on at the same time? When the water reaches temperature the heating goes off. The heating temperature keeps rising until the water turns off. This is costing me a fortune and the house is wither red hot because the water has been on or its freezing because the water has…
-
Two zone heating not working
Hi folks, I have just bought and set up the following: - wired smart thermostat (downstairs) - wired smart thermostat (upstairs) - wireless receiver (replaced a dual zone control panel and not linked directly to boiler - 3 x smart thermostats (2x upstairs and 1x downstairs) I have set these all up DIY following the…
-
Two (2) different Boilers
Hi Can I control 2 different boilers (1 dital, 1 relay) with 2 different wireless receivers and 1 internet bridge and 1 user account? Cheers Heursqem
-
Change wireless to wired sensor and get Opentherm function?
Hi Folks, I bought the wireless TADO version a year ago and it's been working fine with my Vaillant combi boiler. https://www.screwfix.com/p/tado-v3-wireless-heating-hot-water-smart-thermostat-starter-kit/141kt If I replace the wireless temperature sensor with this black wired one below, does that get me Opentherm?…
-
Radiotorknob dont starting after dead battery's
Hi All! after a weekend abroad i came home finding my tado radiator knob out of power. when change the battery's it isent given any signs of life. i did check them on another knob en they work fine on that one. any sugesstions? i did try a full reset.. let me know !
-
Switching from Hive to Tado…help confirming my options please
Hi, I currently have a Worcester Bosch greenstar 42CDI combi, on 2 zones (upstairs and downstairs) with Hive thermostats on each zone, 14 radiators in total. We did have hive TRVs on each radiator but they were awful…Hive were adamant they were working perfectly, but they’d be on when the app said they weren’t, they…
-
Trv issue
Guys new'ish here, I'm having issues I got this system in Sept. 1 of my TRVs was playing up and needed new batteries but since it has been all over the place. If I change temp or after geofence the TRV changes the degrees on it and then display disappears but no movement of the motor, (it does sometimes) I have swapped…
-
How to change wires from Siemens RDE10 to Tado?
Hi! I am really new to the whole cabling world, but after being quotes £150 for installation I thought I could definitely try to learn something and I think I made some progress, but still need help. I want to replace my Siemens RDE10 connected to a heat exchanger (note - not a boiler) with Tado. I currently have blue…
-
Where do I buy the Tado wireless for my boiler?
I’ve bought the wrong starter kit. I have the bridge, the rad valves plus I bought the thermostat. Trying to buy on the Tado ( UK) site gives me an error 404!
-
Heating not responding, staying on all the time
Hello all, I need a little help. I installed the Tado wireless starter kit on my s-plan heating system. There are no smart TRVs on any of my radiators, I decided to add those later. At the moment I’m just trying to see if the heating and hot water turn on and off as they should. This is where the problem is. The heating…