-
Unable to Add Device and Extension Kit Blinking 4 Times
Hello, I recently moved into a house which already had a Tado system installed. When we moved in we quickly realised that the internet bridge was missing so we could not get the system to work properly. We have since bought a replacement internet bridge so that issue is resolved. HOWEVER... I've tried to set up the system…
-
Tado heating up while in away mode?
Hey, I've been using Tado only for two days and got a small question. I have a Tado V3+ radiator thermostat and an active premium membership. I made a schedule that turns the radiator off overnight and switches to 15°C in the morning at 7am. I set it to heat my workroom to 21°C from 1:30pm to 5pm. I did set all time blocks…
-
Moved into a house with a missing Internet Bridge
Hello, I have just bought a house and moved in over the weekend just gone. We didn't have any instructions from the previous owner about how the hot water and heating system other than to use the Tado thermostat to control the temperature and turn the hot water on or off. On day one we went over to the thermostat to try…
-
Hot water temperature
Hi we have solar ev hot water - so it would be nice to have a tado wireless temperature sensor to allow us to monitor hot water temperatures at the tank At the moment all we can do is turn the hot water on or off. If we could see current temps then we could make more efficient decisions for hot water production
-
Humming Pump
I installed a v3 wireless receiver today in place of my Honeywell and followed the instructions on the app. It then said it looks like I might have a gravity fed system and I may need a driver. I have looked and believe I have a Y-Plan fully pumped system so didn’t bother with the driver. The heating works perfect but I am…
-
I can't register a device on the app or website.
I've scanned the QR code and put the details in manually but it just says 'something went wrong'!!!!
-
EE bridge issue all over again, this time with City Fibre?
My bridge stopped connecting to the Internet in the early hours of March 1st. This coincides with a planned update to the City Fibre network and seems to be a repoeat of this now resolved issue with EE. My system has not worked since and I now have been waiting two days for a reply on the chat support service. This is…
-
Offset broken
So the temp offset doesn’t work in iOS. It has no bearing on the reported temp on the app or via the thermostat Seems like a long running issue. Do any of these reports ever get actioned or am I ripping this stuff out? Seems like there isn’t a lot of feedback on here which isn’t great.
-
Temperature offset not shown in app
I have a number of offsets on my smart valves to compensate for the actual room temperature compared to the sensed temperature. It varies between half and two degrees. However, I have noticed recently that the temperature display in the app shows the factory temperature not the offset temperature. When you go back into the…
-
UFH - Replacing wired with wireless thermostats
Hi, I am looking into installing Tado throughout my home. I have a combo boiler and heating is both radiators and multi zone UFH. The radiators are straightforward (hub and radiator valves) However, I wish to replace my wired thermostats. I have 4 zones & thermostats - through a Danfloss 088H001701 wiring centre that…
-
Smart thermostat won’t switch on after changing battery
Hi All. I changed the AAA batteries on my Tado thermostat but it won’t switch on. This is the first time I change the batteries. I think it might be because it was still wired to the boiler . Any ideas on what I do now ?
-
Old Honey well wiring
I have an old Honeywell thermostat but there seems to be no letters to follow what the app tell me. Any suggestions? I’ve contacted Tado but have no idea if they will ever contact me back. Does anyone have any ideas?
-
Tado with Radiators and underfloor heating
Hi. I wonder if someone could help me to make the right decision please. We have a new underfloor system in an open space Livingroom / Kitchen in a L-shape. The builder put 2 zones in the kitchen are ( one end of the imaginable L-shape ), one zone in the middle where the main Livingroom area is and one zone at the other…
-
Bulex eBus temperature too low, heating room slow
Yesterday I installed a wireless tado thermostat paired with thermostatic valves on each of my radiators (12 in total). The boiler is a Bulex and it's connected via eBus. The mode is set to D07. Before tado, when using the thermostat of Bulex itself, if it was 20c in the room and we set it to 21c, the boiler would turn on…
-
Two heating zones plus water - please guide me. (UK)
Hi, I’ve already installed 9 Tado radiator thermostats (5 more to do), but need guidance as I’m going to replace a 25 year old system boiler with a modern one. What should I do? Q1) If I replace my two wired zone thermostats with Tado wired thermostats and install a Tado wireless receiver (aka ‘Programmer with Hot Water…
-
Not functioning
Change the battery on 3 thermostat and all 3 keeps on loosing signal!! Kept resetting but still not turning on.
-
Replacing existing wireless thermostat
Good Morning I'm looking at replacing my current wireless thermostat Salus RXRT505 with this Tado V3+ Black Edition Wireless Heating & Hot Water Smart Thermostat Starter Kit | Wireless Thermostats | Screwfix.com my boiler is a Baisi Riva Advanced HE. Would this be a simple enough swap? I'm slightly confused by Hot water…
-
Does anyone know how to give a second user control?
I can't see how to give access to schedule for TRVs in app. Has anyone managed this? thanks
-
Valve heads within wooden cabinets
This is a bit of technical/sales question. Forgive me if it's not in the correct part of the forum. I would like to install several Tado valve heads in my house. I plan to change the existing aged TRV's with Danfoss valves. I have several rads without TRV's. Several of these rads are within decorative wooden cabinets.…
-
No offset temp in app?
Where’s the offset temperature gone in the app (iPhone)? It’s really useful and a step backwards if It’s disappeared. Any resolutions for this issue?
-
Tado Internet Bridge - Cloud LED keeps blinking
Hello There, I have bought the Tado V3+ starter kit with a lot of excitement but my excitement keeps fading day by day because of lack of support from Tado. I'm an 1st time user of Tado, when trying to connect the Tado Internet bridge (V3+), the Cloud LED keeps blinking and unable to connect to internet. I have tried all…
-
RAVL adaptor too big when mounted
So I have installed my thermostats on a number of my radiators. A few of them, however, are causing me grief. The valve simply seems to big for the adaptor, making the adaptor itself too big for the thermostat. I have turned the adaptor until it clicks into the notches. Questions: 1) What is the inner diameter of the metal…
-
Combi boiler wiring: Multiple radiators in 1 room
Apologies this maybe a silly set of questions. I have searched and couldn’t find an answer to the below I have a wiring question on radiator plumbing. I have multiple radiators in a room, I imagine/believe they are connected in series not dissimilar to this wiring diagram here…
-
Maximum temperature
Is it possible to adjust the maximum boost temperature on the thermostat? Also is it possible to get notification on the app whenever the thermostat is boosted manually? Thank you Mamas
-
Batteries are running low quickly
Hi, I’ve got 2 Tado Smart Radiator Thermostats installed for about 2/3 months now. One of the radiator thermostats gave a low battery e-mail on Tuesday, I’ve changed the batteries with new LR06 batteries and now today I’ve got an new notification saying the batteries are empty again… The other radiator thermostat is still…
-
Opentherm
Hello, I've just had a 111w Viessman boiler installed. It has opentherm and needs a heating and hot water input. I currently have it on a Nest v3, but I'm thinking of going to Tado because of the TRV's being able to 'heat on demand'. This morning I've read that UK Tado no longer supports Opentherm and the EU doesn't have…
-
Install replacing Switchmaster 9001. Did I do this right?
Also hopefully a reference for others. Older system with a water tank and boiler. 1 old style thermostat and a Switchmaster 9001 scheduler. I bought the wireless pack, so for the thermostat, I connected the black and red wires and secured the ground separately. Found this on a forum for the wiring on the current controller…
-
How do you switch off heating into frost protection
In the old Android app you had a switch to turn on permanent frost protection. The new interface does not seem to have such a switch. Any idea how to do this?
-
Boiler won’t switch on for central heating
Set my system up to use with a greenstar cdi 30. Hot water comes on with the timer but the heating won’t come on. Any suggestions?
-
New Build Dual Zone Installation
Hi everyone, I currently live in a new build with two heating zones, with wired thermostats in place. The combi boiler is in the garage with what appears to be two seperate valves for the the two zones (switch on the bottom for Auto and something else, I think always open?) I blindly went out and bought 2 wireless starter…