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Wireless receiver setup - HW NO (actually open)
Hi, I've just installed a new Wireless receiver with wireless room stat but i'm struggling with the 'hot water' side of setup. I've taken the common (live) from the central heating (common) but as soon as I connect this up the HW NO becomes open which means the hot water is on constantly rather than being switched on when…
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Ideal Halo controller v Tado smart thermostat
I am in the process of fitting Tado thermostatic rad valves to mt system via a Tado hub but this means I will have to control the Ideal vogue combi boiler separately via the Halo remote controller (I think), to ensure heat is on. Should I consider replacing the Halo control with a Tado smart thermostat so that the…
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EnergyIQ not available because I purchased through my energy supplier (Bulb)
I bought my Tado system through my energy supplier, Bulb, because they offered a good discount. Purchase, delivery and install were all great (kudos to Tado for making this process so simple). After a week of use I started a trial for Auto-assist but Energy IQ was not enabled. I read the support page and there’s a tiny…
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Radiator thermostats not in sync in the same room
Hi, I have had a Tado extension kit and a room thermostat for years and it works well. I have recently added some Tado basic radiator thermostats. I have rooms set up with multiple rads. For example the bedroom has 3 radiators, each with a tado basic thermostat. One of them is used as the main thermostat for the room. The…
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Thermostat Daten
Hallo, wie bekomme Ich denn mein Thermostat Daten als download? Lokale Kopie etc? Danke TL
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Pump Running After TRV’s Reach Set Temperature
I’ve just fitted TRVs to all my radiators and I noticed that after all of them have reached their set temperature my pump continues to run for a while. Is this normal or do I need to make an adjustment or change the pump? Thank you for any help
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Is the wired starter kit capable of controlling HW
Hi, Possibly stupid question but is the wired kit capable of controlling the HW schedule. My current controller, a danfoss tp9000, is capable of doing this. This feature appears to be a selling point of the wireless starter kit only
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Setting inset boiler stat
Hi I have installed a V3+ kit to control a Baxi inset back boiler. Would I have to set the boiler temp control which is on the front of the boiler to its high setting?
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wiring tado to existing system
I have an alpha combo boiler with wired thermostat. thermostat wired as so boiler wiring as so would like help with knowing which wires from thermostat go where and would I need to programme the thermostat. tado thermostat as so can someone tell me which wire goes where and if any programming is needed. thanks
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Air Source Heating with Underfloor Heating and Radiators
Hi All, I am in the process of installing an air source heat pump which will have 3 x underfloor heating manifolds and then a radiator system with a 300L water tank. I have invested heavily in Tado over the years before this move and wanting to understand how to install tado into my air pump / underfloor heating manifolds.…
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Need help - Vaillant System Boiler + Tado
Hi all, For context, I can’t get the Tado system to control heating or hot water even though I’ve followed instructions to install. For details: - I have an EU version of the Tado Wireless Reviever that supports eBUS - I have a Vaillant Ecotec Plus 637 system boiler that Tado is connected to - I have a Honeywell ST9400c…
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Internet bridge down - continuously requests heat
Hello. I accidentally turned my internet bridge off this morning before we went out (disconnected power cable). We have come home to an absolutely roasting house because the heating has just stayed on all day, despite our schedule being to only heat in peak hours. It’s cost us over £20 in gas when we weren’t even in. Which…
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Radiator warmer than central thermostat
Is it possible to set the temperature of one radiator thermostat higher than the central thermostat? Example: the central thermostat in the living room is set to 18°, but I want the bathroom to be temporarily higher to 21°. Or should I set the central thermostat also to 21° and limit the radiator thermostat in the living…
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Fitting wired thermostat to a cold wall
Hi, I look after a church hall. We had a Honeywell T4 thermostat, but it was a pain having to go in and reprogram it every time we had a new booking, or a regular user wanted to cancel one week, etc. So I got a Tado and installed it. But the wall the old thermostat was on is pretty cold at this time of year, and the Tado…
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One radiator knob is losing connection every night
I bought several tado° Smart Radiator Knobs in February this year (4 in total). They all work well except for one that is always (every night) losing connection with the hub/bridge. I tried all kinds of troubleshooting like: replacing the battery. doing a full reset (remove, reset knob and add it again to the app) checking…
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I cannot connecting wires room thermostat. In one manifoldi I cannot connected 2 zones at all
Hi I need help in help center
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Tado app won’t turn on heating
fitted tado about two weeks ago and last sunday the heating will not turn on via app via schedule or manually i have a wireless controller and to turn the heating on I have to press the heating button on the wireless controller the wireless signal is rock solid and stable and have done numerous resets and power of and on…
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Want to install Tado wireless with Hot Water and keep the Drayton controls as backup option… advice?
Have got the Tado wireless with Hot Water… and will want to install that and have it as the main controller… but on my travels researching smart heating controls one of the Plumbing Retailers said it’s worth getting them wired up in such a way that they don’t replace the existing controls… so if the old internet goes down……
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Beginners theory q for newborn
Hi everyone - I'm looking at 'tado-ising' my house by adding a wireless thermostat and smart TRV's in at least some of the main areas at first. The major reason is that I've got a premature newborn in the house which has made me pretty paranoid about maintaining steady temperatures. In theory I want to be able to make sure…
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Is it possible to use Tado TRV Head with Tissino Hugo 2 Towel Warmer
Hello, Is it possible to use Tado TRV Head with Tissino Hugo 2 Towel Warmer? It is currently using the original double angle valves - https://www.tissino.co.uk/hugo2-double-angle-valves-anthracite - and I am wondering is it possible to use Tado TRV head instead and do I need any special adapters? Thanks for your help!
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Unsupported Tado
Homeserve used to support Tado before Covid. They wrote to us and said it was not supported anymore so we deleted the app and manually used the thermostat. I've just realised we can still use the app. Does it work in the usual way, without Homeserve assistance. I.E I can set the timer on my phone, it will detect when I'm…
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What is the current model number of a tado trv?
Hi, it’s easy to see that the latest model or version number of the tado thermostat is V3+. What is the current model or version number of the tado trv as I don’t want to buy old ones.
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Open window detection not working
Hi Open window detection has stopped working. It seemed to work 2 times. Is there a way to trouble shoot this issue? And open window detection is enabled. Also is there a way to keep the heat off for a day if I forget to close a window In the basement?
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Can I connect the wireless reciever to the wiring from my existing Drayton thermostat?
Wireless Reciever Connection
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Nest and Tado
Hi, I'm looking add some smart radiator valves to my system. I have a Nest which I'm happy with but I have a couple of rooms that I want programmable valves on (rooms that are only ever used at certain times). My question is what gear do I buy? Do I literally just buy valves or do I also need a bridge? Also if I add a…
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Boiler control reversion
I've just removed the extension kit which was acting as the zone controller for my SRTs and Wireless temp sensors, and reinstated the Worcester Comfort 11 RF controller and wireless receiver that came with the boiler. I've left all the other parts of the system in place, so the SRTs are now effectively time and temp…
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Coldest Night of the Year - No Heating
I got up this morning to find the house freezing cold and all Tado appliances offline in the app. This happened a couple of weeks ago, but on that occasion it was only one TRV that went offline. This time it was everything in the house. When it first happened I contacted Tado through their chat facility and I asked if they…
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How do I get the display to show open window detection?
The feature works but the display doesn't show the open window symbol.
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I am trying to mountain a TRV and the app says "waiting for mounting" and nothing else happens
Hi I am trying to mount my 1st TRV and the app says waiting to mount. I wait, and wait and nothing happens. How long should I wait before I conclude that nothing is going to happen? What do I do when I have tired of waiting?
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Tado app alternates between 2 screens and I can't move on
The app starts and shows me the Geofencing screen. I choose "Allow Access" and it takes me to an App info screen. That appears to be fine, so I press the back arrow, and that takes me back to the Geofencing screen where I have 2 choices. If I choose "Allow Access" it takes me to the App info screen. I don't appear to be…