Smart Radiator Thermostat not mounting
Guys, I've been in touch with Tado about the following and they've advised me of the adaptor I need to use, but nothing seems to be working and Tado are no longer replying to my messages.
Can anyone please advise what I'm doing wrong and what I need to do to get the thing working please?
This is my radiator valve:
And this is the adaptor Tado have advised me to use along with the shortest pin that comes with the adaptors:
This is how it looks once connected:
But when I connect I just get an error.
What am I doing wrong?
Comments
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Hi guys, sorry for the bump. I'm just getting more and more desperate by the day and Tado just aren't being in the slightest bit helpful as they just aren't replying to my requests for help.
Can anyone on here advise what I need to do to mount the radiator valves please?
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Further to my posts above, Tado got back to me advising me to purchase this adaptor. Has anyone tried this?
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Sounds like it might be easier just to change the trv.0
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I’d agree with Johnnyp78. It’s probably easier quicker and more reliable to change the trv, even if you need to engage a plumber for half a day.
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